Customer reviews from frigidaire.com
Frigidaire - 3.4 Cu. Ft. 8-Cycle Top-Loading Washer - Classic White
Average customer rating
2.8
(192 Reviews)
Rating breakdown 192 reviews
5 Stars
50
4 Stars
28
3 Stars
23
2 Stars
23
1 Star
68
43%of customers recommend this product.
(
77 out of
179)
Customer Reviews for Frigidaire - 3.4 Cu. Ft. 8-Cycle Top-Loading Washer - Classic White
Customer Rating
1
Came with Lennar home
on December 10, 2015
Posted by: Houstonian
from Houston, TX, United States
Pro: It senses the water level which is cool
Cons: Long cycles, destroys sheets and bedding, noisy, has required 2 warranty repairs.
Cons: Long cycles, destroys sheets and bedding, noisy, has required 2 warranty repairs.
I generally don't give bad reviews, but this machine is a loser.
Response from frigidaire.comBy Theresa, Online Outreach Specialist, January 4, 2016
Hey Houstonian! For best washing performance, your dry load level should not be higher than the upper row of holes in your wash tub. I would also suggest combining large and small items in a load. Load your large items first. Large items should not be more than half the total wash load. I would also recommend to double check that your clothing items are prepared for washing by emptying pockets, brushing off lint and dirt, closing zippers, fastening hooks, tying strings and sashes, and removing non-washable trims and ornaments. If you have any further questions or concerns please do not hesitate to contact us directly. -Kind Regards, Theresa
Written by a customer while visiting frigidaire.com
Customer Rating
3
I'm torn
on September 14, 2016
Posted by: Bromye
from Florida, United States
[This review was collected as part of a promotion.] We moved into a new build and this was selected for us. Overall it is great but there is one huge issue. It keeps ripping up clothes. So far a new set of sheets and a blouse have been ruined. Keeping our fingers crossed it stops and it was a fluke.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 16, 2016
Bdal, oh no! I can understand your frustration with the matter. I have a couple of questions to help with diagnosing what is happening. Are items getting stuck under the agitator? Are you washing other items with the bedding (my washer puts holes in my blouses if I wash anything with a zipper in the same load)? Could the load be too large to have enough agitating room? One thing to try, take an old pair of panty hose and rub it all over the inside of the washer to check for anything that can snag your laundry. If you still have questions after this, please reach out to us directly for assistance. Warm wishes, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
1
Takes too long to wash!
on September 22, 2016
Posted by: TexasOne
from San Marcos, TX, United States
[This review was collected as part of a promotion.] Washer came with the new house. Unfortunately, there does not seem to be a way to regulate the wash cycle. It takes way too long to do one wash.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth , Social Media, September 29, 2016
TexasOne, I am sorry to hear about your long cycle times. The newer washers are designed to use less water and will have longer cycle times to save on energy and water. You also have a variation in the time depending on which cycle you choose, the load capacity and if you add extra rinse cycle to your wash cycle to name a few. A casual internet search shows times that range from 45 minutes to 90 minutes for a large load on cotton with cold water. Is your timer (control) advancing to the next step? If you have any questions, please reconnect with us directly for assistance. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3
Glad it came with the house
on June 19, 2017
Posted by: TheWalkers
from Jacksonville, FL, United States
Washer came with my new home. I would never purchase it on my own. It takes too long to wash clothes and doesn't have a way to go on to other parts of the cycle. It gives off balance notices even when only 3 items are in it and it isn't unbalanced.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, June 21, 2017
Drat! We are truly sorry to hear that you're unhappy with your washer. Your input is extremely important to us and will be carefully reviewed when determining how to accommodate both current and new consumers. -Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
1
Makes washing a dreadful chore
on July 24, 2017
Posted by: DB123
from Austin, TX, United States
[This review was collected as part of a promotion.] The builder put this washer in our recently-purchased new home. We didn't buy it or choose it. It goes out of balance and stops on almost every load, even when we have distributed the items in the tub as evenly as possible. Even after multiple tries to correct the problem, some loads just won't spin. We're not overloading the machine. We've checked to make sure that it's level and followed all the other related troubleshooting tips in the owner's guide. I haven't yet called Frigidaire for service. Also, the clothes end up more twisted than in any other washer I've owned, and when we dry them after this wash we're losing way more fiber to lint. (I think that's because the clothes get beat up in the wash.) This washer doesn't have some features I would require in a purchase we made, but we were planning to make the best of it. So far, it's a nightmare.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney , Online Outreach Specialist, July 26, 2017
I hate to hear about your washer experience, DB123. Please take a moment to contact us directly at 1-888-203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST. We would like to review your account and see what assistance might be available. Thank you, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
Efficient
on September 5, 2017
Posted by: Bbear
from Houston, TX, United States
[This review was collected as part of a promotion.] Decent size for 2 person laundering. Water efficient.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 14, 2017
Posted by: cowgirl65jm
from Lothian, MD, United States
[This review was collected as part of a promotion.] It come in my new home and I am very happy with it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
A great machine for all loads
on September 20, 2017
Posted by: Edjackie
from Buckeye, AZ, United States
[This review was collected as part of a promotion.] Who likes to really do laundry. The settings are great
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com