Customer Reviews for Frigidaire - 3.9 Cu. Ft. 6-Cycle High Efficiency Front-Loading Washer - Classic White
Customer Rating
2
Poorly designed
on June 8, 2015
Posted by: Jmay
from Salt Lake City, UT, United States
We bought this washer and could only use it a couple times. The bleach tray fills up completely with water after every use so the entire detergent dispenser must be completely removed and dumped out after every use. Also, there is no drainage in the door gasket and it fills with a 1/2 c to 1 c of water every cycle. The salesman told us that we just have to leave the door open a crack to dry out any water residue, but airdrying won't dry up that much water. We've had to use a towel to soak up the rest of the water after every use. Also, the gasket sucks up socks like a vacuum. I've had to rescue several every single load. What a giant pain! We exchanged it after a week.
Response from frigidaire.comBy Anna, Online Outreach Specialist, June 30, 2015
Good Morning, Jmay. We want to personally thank you for taking the time to share your imperative quality and design concerns and experience with us. Your opinion and suggestions matter to us as we continuously strive to be the best home appliance company in North America. We deeply apologize for any inconvenience your appliance may have caused you and regret to hear that you no longer have your product. We do hope to have the opportunity to restore your faith in the Frigidaire brand in the near future. We ask that if you have any remaining questions or concerns, please contact us directly. Kindest regards –
I have had this washing machine for about 8 months now and it's awesome! The only thing I don't like about it is sometimes it randomly just skips a cycle and turns off...
I bought this washer about two months ago and I love it! Works like a dream, very quiet and best of all, clothes are hardly even wet, even after the wash cycle.
It's a large capacity. I don't have to do laundry as often. I've had it about 4 months and have been pleased so far. it keeps tumbling a few minutes when the cycle is over so that clothes don't wrinkle if you can't get to it immediately. I like that.
Glad I purchased the unit, works very well, although I have not had it long enough to know how well it will keep on running before It will need service