Customer reviews from frigidaire.com
Frigidaire - 3.9 Cu. Ft. 6-Cycle High Efficiency Front-Loading Washer - Classic White
Average customer rating
4.2
(720 Reviews)
Rating breakdown 720 reviews
5 Stars
394
4 Stars
193
3 Stars
52
2 Stars
28
1 Star
53
85%of customers recommend this product.
(
589 out of
695)
Customer Reviews for Frigidaire - 3.9 Cu. Ft. 6-Cycle High Efficiency Front-Loading Washer - Classic White
Customer Rating
5
New Machhine
on November 5, 2017
Posted by: usuallysceptic
from MA, United States
[This review was collected as part of a promotion.] We replaced a ten year old version of this item, and so far we are pleased with the appliance
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Machine
on November 5, 2017
Posted by: usuallysceptic
from MA, United States
[This review was collected as part of a promotion.] Replaced ten year old item of the same design. The matching washer was failing, so we replaced both washer and dryer at the same time, as they are stacked.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 6, 2017
Posted by: Elmc
from North Carolina
[This review was collected as part of a promotion.] This washer has only been in our home for a week. So far it's tip top.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
great wash is short time
on November 7, 2017
Posted by: momzdoll
from Bel Air, MD, United States
[This review was collected as part of a promotion.] i not sure why this stinks after 7-8 washes ..i owned couple of washer and dryer but never happend with me..socs stucks all the time in the joint ..
I would recommend this to a friend!
Response from frigidaire.comBy Ciara, Online Outreach Specialist, November 8, 2017
Hi Momzdoll! Thank you for bringing your concerns to our attention. So that we are able to gain more insight and assist you properly with your matter. We would like you to contact us via phone at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience. Respectfully- CiCi
Written by a customer while visiting frigidaire.com
Customer Rating
5
great dryer with less time
on November 8, 2017
Posted by: momzdoll
from Bel Air, MD, United States
[This review was collected as part of a promotion.] I like this dryer ,dry cloths with in less time . i like othe feature like wrinkle release .
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
working great
on November 8, 2017
Posted by: fabfour
from Tucson, AZ, United States
[This review was collected as part of a promotion.] Love front loader option. Works great. clothes are nice and clean
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Broken after the First Month
on November 13, 2017
Posted by: Ckeown58
from Pinehurst, TX, United States
This washer and dryer set came with our new home purchase. The washer ate my wife's clothes due to a design issue with the drum. The dryer went out within the first month (motor). I would never recommend these products to anyone.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, November 15, 2017
Yikes! Ckeown58, I regret any frustration and inconvenience this may have brought to you and your family. Although we place a great deal of emphasis on quality control, there are occasions when even the best products may malfunction. I reached out to Electrolux Branded Service (855-224-4987), and they stated as soon as you have received the part, to contact them to schedule the installation appointment. I have confidence that they will be able to resolve the matter in as timely fashion as possible. Thank you for your patience. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
1
Don't buy; if you did, ask for a refund
on November 13, 2017
Posted by: Belcita
from New York, NY, United States
Read reviews. See the two complaints: louder than expected and damp clothes. So many cannot be wrong. It does not matter what a rep says. The dryer is a bust. I would put it to the curb if I could. The only thing to make me happy is to get a refund. Sorry but the dryer simply is a bust.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, November 15, 2017
Oh no! Belcita, I regret to hear of your dissatisfaction in your dryer. Drying time varies depending on size, dampness of load, and fabric type. If the load is too small or almost dry, the moisture sensing bars may not detect enough moisture to continue the cycle and the cycle may end too soon. If this occurs, select a timed dry cycle. Room temperature and humidity, type of installation, and electrical voltage can also affect drying time. The lint filter may be clogged with lint, or a waxy build-up may form (which restricts air flow) from using dryer-added fabric softener sheets (page 13 in your Owner’s Manual). You can gently clean your lint screen and moisture sensing bars with mild dish detergent, rinse, and let air dry. The outside exhaust hood or exhaust duct may be clogged, restricted, or has collapsed. The exhaust duct must be at least 4 inches in diameter and make of rigid or semi-rigid metal. An excessive amount of lint build-up in these areas could result in inefficient drying and possible fire. Please review the ducting limitation and standards found in the installation instructions. Regretfully my research using your email was unsuccessful in locating a consumer account, any contact, or service request, pertaining to any matter, So that we are able to gain more insight and help you properly, we request that you reconnect with us directly for assistance by calling Mon-Fri, 8a-8p or Saturday 9a-6p EST@ 800-724-7519. We are here for you. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com