Customer Reviews for Frigidaire - 3.9 Cu. Ft. 6-Cycle High Efficiency Front-Loading Washer - Classic White
Customer Rating
5
Overall Functionality
on October 14, 2016
Posted by: k_garside
from Tampa, FL
[This review was collected as part of a promotion.] My new washer/dryer combo is amazing. So much space and quiet operation. The number of wash cycles is a great feature for efficient laundry!
I have had an Affinity 4.4 cu ft washer for 4 years. The rubber tubing around the door and inside the washer must be wiped down thoroughly after each wash, or they will mold. All of the rubber parts on my machine are molded. The washer must be left open always in order to prevent molding. And now the machine is "pausing" mid cycle and can not be restarted.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney , Online Outreach Specialist, October 12, 2016
I hate to hear about your recent washer experience, Elizabeth r. Washing machines are expected to get your clothes clean, but did you know that washing machines need to be cleaned as well? The inside of a washing machine is warm and damp, so it's the perfect place for bacteria, mold and odors to grow. To prevent this from growing in your clothes and bedding, it's vital to maintain your washing machine and keep it clean. First rub some bleach around the door gasket. Let this dry. Next rub some vinegar around the door gasket. Let this dry. (Do NOT mix the bleach and vinegar) Then run a hot empty load of bleach in all three dispensers. Put 1/2 cup of bleach in the detergent dispenser and fill the softener and bleach dispenser to the max fill line with bleach. Once that is done repeat the process with vinegar. Please make sure you run a load of towels or some sort of items that will not matter if you get a little bleach on them once this process is done. I also recommend resetting your washer from the main circuit breaker for about 1-3 minutes to clear out any control settings. I hope this helps! Please feel free to contact us should you have additional questions. Courtney
[This review was collected as part of a promotion.] We like the dryer and how it performs. It looks very nice.
I would recommend this to a friend!
Response from frigidaire.comBy Courtney, Online Outreach Specialist, October 11, 2016
I'm glad to hear that your dryer is working to your expectations, Buck Stove! Please don't hesitate to contact us should you have any questions. Courtney
pulley came loose created a whole in drum water leaks when filling now. Tightened up the pulley and worked for a load or two now the drum won't spin again.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney , Online Outreach Specialist, October 3, 2016
Thank you for sharing your concerns, Jmcarthur81. Based on the information that you provided, it appears that your refrigerator is registered in Canada. Please feel free to contact our Canadian Customer Service at 1-800-265-8352; Monday– Friday from 8AM to 6PM EST. Have a great day! Courtney
We are not happy. In 75 days we have owned the washer it has gone from operating silently to lots of motor noise and the drum thumps loudly on the spin cycle. We the machine was installed by the store we bought the unit from. When checked with a level it seems to be properly installed. I have contact information provided by the store and will be in touch tomorrow.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, September 27, 2016
Hey dairybill, we are sorry to hear that you are experiencing concerns with your washer. After reviewing further, it does appear service was out to restore your washer back to working condition. Was service able to restore your washer? If you should have any additional questions, please contact us directly. Thank you, Jennifer
[This review was collected as part of a promotion.] I had my previous Frigidaire dryer for 18 years so wanted another one. This dryer does large loads, has simple controls, has moisture control and fits in a small space. I looked at numerous dryers in several stores and this was the best choice for the money.