Customer reviews from frigidaire.com
Frigidaire - 3.9 Cu. Ft. 6-Cycle High Efficiency Front-Loading Washer - Classic White
Average customer rating
4.2
(720 Reviews)
Rating breakdown 720 reviews
5 Stars
394
4 Stars
193
3 Stars
52
2 Stars
28
1 Star
53
85%of customers recommend this product.
(
589 out of
695)
Customer Reviews for Frigidaire - 3.9 Cu. Ft. 6-Cycle High Efficiency Front-Loading Washer - Classic White
Customer Rating
3
washer
on November 10, 2016
Posted by: Joan in Point
from Point Pleasant, NJ, United States
[This review was collected as part of a promotion.] I like the washer, however I was very disappointed when washing a small bathroom rug and the spin cycle was unable to spin out enough water to place in the dryer. It took several tries to get the water spun out.
I would recommend this to a friend!
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, November 28, 2016
Hi Joan in Point, thank you for your recent purchase. We regret to hear that you are disappointed with the performance of your washer. If your small loads are not spinning out properly, we recommend adding one or two similar items to help balance the load. Hope this helps! -Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
4
Function issue
on November 9, 2016
Posted by: cindi57
from Ohio, United States
[This review was collected as part of a promotion.] I have owned this frigidaire upright washer for about 4 months. I had a problem with it making a banging noise. I called customer service and a service repairman was sent out and found that the board in the electronics was bad so he replaced it and the machine has been able to rebalance itself without a banging issue any more
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
A+ product
on November 9, 2016
Posted by: ddmason
from Houston, TX, United States
[This review was collected as part of a promotion.] Easy to use, quite, good size. Need it to fit in a perfect area and it did
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Broken in three weeks
on November 9, 2016
Posted by: sjgraham
from Colorado
[This review was collected as part of a promotion.] We are very disappointed in the performance of this washer so far. It broke three weeks after installation. A control panel and door lock has been ordered. By the time it arrives and repair is scheduled, I estimate I'll have to go to a laundromat at least twice more.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, November 25, 2016
Thank you for sharing your washer experience, sjgraham. We regret that you had to have a service call so soon and unexpectedly. Though no manufacturer can guarantee against repairs or service visit with any of their models, Frigidaire does stand behind their products and services. We hear your voice and appreciate that you've taken your time to share your important quality and design concerns. Quality tests are continually conducted to provide our consumers with the best appliances possible in the industry. I have every confidence that our Authorized Service Provider is working diligently to provide your service in a timely manner so we can regain your confidence and trust. Thank you for your patience. Should you have any questions, please do not hesitate to reconnect with us directly. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great product
on November 9, 2016
Posted by: ptguma
from Garland, TX, United States
[This review was collected as part of a promotion.] I am so happy with my Frigidaire Front loader. It is so easy to use and very quiet. I almost forget I am doing laundry until it chimes that it's ready.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Service
on November 9, 2016
Posted by: K Martinez
[This review was collected as part of a promotion.] We moved into a new home and it came with all new appliances. Second day in the home the washers hot water was continuously staying on. I had to call and get someone to come out. Everyone was very nice when I set up the appointment they had someone out the next day. They were able to fix the problem and I have not had a problem since. Very good customer service and haven't had any other problem with my appliances.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on October 30, 2016
Posted by: Sbow
from Jetmore, KS, United States
[This review was collected as part of a promotion.] I purchased this in july and can't beleive how it has cut down on the amount of time i spend doing laundry
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Hmmm...failed after 2 months
on October 27, 2016
Posted by: JoseinOakland
from Oakland, CA, United States
I had read about other customers having the same issue but did not want to believe it and went ahead of the purchase. Now, less than 2 months and with very little use, the dryer completely stopped working. Yes, I will call Customer Service and, sure, they will fix it but the hassle after only a few weeks is not a good sign
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, November 10, 2016
JoseinOakland, thank you sharing your experience with us. We certainly appreciate your recent dryer purchase and regret that you had to have a service call so soon and unexpectedly. I fully believe that our Authorized Service Provider will return your dryer to full functionality. I hope we have also restored your confidence in Frigidaire. Should have any questions, please do not hesitate to reconnect with us directly. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com