Customer Reviews for Frigidaire - 3.9 Cu. Ft. 6-Cycle High Efficiency Front-Loading Washer - Classic White
Customer Rating
1
Awful unit and such a pain
on March 15, 2017
Posted by: Adamdd
from Corona, CA, United States
I just had my unit replaced with a brand new unit which is the same and need to call someone to come fix the same problems i had before
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 23, 2017
Oh no! Adamdd, I regret that you are having the same matter as you did with the first washer. Please reconnect with us directly and let us know what is happening. Please call Mon-Fri, 8a-8p or Saturday 9a-6p EST @ 877-435-3287. Your friendly Frigidaire lady, Ruth
[This review was collected as part of a promotion.] We love that this holds more laundry than the same model we purchased ten years ago! It fits in the same small space, is easy to use and runs quietly enough.
[This review was collected as part of a promotion.] Within a month of purchasing, technicians were trying to fix a problem in which the dryer shuts off mid-cycle. Now almost 3 months since purchasing, the problem still isn't fixed. The 3rd memory board will be installed this week.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist, March 15, 2017
Oh no Jean, I hate to hear that you have experienced any matters with your dryer. However, I am glad that your warranty coverage will be able to successfully take care of that particular matter for you. Should you need further assistance, please do not hesitate to reach out to us via phone at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience. Respectfully- CiCi
This machine worked for 5 days and error code e9f came up. I changed the door lock, control board, motor board, circuit board and wire harness and still the machine is stuck on pause.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 10, 2017
Oh wow, vanny! I can only imagine how frustrating this matter has been. Please reconnect with us directly by speaking to our Caribbean division @786-388-6431 for assistance. Your friendly Frigidaire lady, Ruth
I've had this machine about 5 years. The first one had problems with the door not closing properly. Replaced with same model. Does a super job of cleaning clothes. ONLY problem is with the rubber gasket. IT STINKS!! I always leave the door fully open after each load. Use the wash cycle at least once a month with only bleach and vinegar but unable to remove smell. The gasket doesn't get the treatment due to the fact that the water does not go to the sides and top. Just be aware!
[This review was collected as part of a promotion.] I bought this 6 months ago, it has already been repaired and the door still feels loose, should have a water or size sekectir. But it c lk ears my clothes and it is c quiet
I would recommend this to a friend!
Response from frigidaire.comBy Ciara , Online Outreach Specialist, March 6, 2017
Geez Wilkey, I am glad to hear that your warranty coverage was able to resolve your previous matter. Although your washer may not have all the features you wanted. I was able to see that it has other awesome features like silent design, which I see that you like. Do not forget that you are able to have your door matter resolved under your same warranty coverage. Should you need further assistance, feel free to reach out to us via phone at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience. Respectfully- Ciara