Customer reviews from frigidaire.com
Frigidaire - 3.9 Cu. Ft. 6-Cycle High Efficiency Front-Loading Washer - Classic White
Average customer rating
4.2
(720 Reviews)
Rating breakdown 720 reviews
5 Stars
394
4 Stars
193
3 Stars
52
2 Stars
28
1 Star
53
85%of customers recommend this product.
(
589 out of
695)
Customer Reviews for Frigidaire - 3.9 Cu. Ft. 6-Cycle High Efficiency Front-Loading Washer - Classic White
Customer Rating
4
Easy to use
on August 16, 2019
Posted by: Fuzzball Animal
[This review was collected as part of a promotion.] Very happy with washer and dryer. Perfect size for my small house, great that they are stackable
Written by a customer while visiting frigidaire.com
Customer Rating
1
Worst Model
on May 15, 2019
Posted by: Second Frigidaire washer
from Vancouver, Canada
YES! I have exactly the same problem! Bought only 2 years!
"I bought this unit and in less than three years it stopped working.The model was discontinued and probably for a good reason. I cannot even repair it since the needed part was discontinued too. The reason for buying it was the size that fit in the laundry closet and other models are too high to fit. Frigidaire should stand by their products and improve them."
"I bought this unit and in less than three years it stopped working.The model was discontinued and probably for a good reason. I cannot even repair it since the needed part was discontinued too. The reason for buying it was the size that fit in the laundry closet and other models are too high to fit. Frigidaire should stand by their products and improve them."
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , May 17, 2019
Hi, Second Frigidaire washer! We definitely apologize for your experience with your washer and any inconvenience it may have caused you. In researching, we were unable to locate any contact with us or service request pertaining to your concerns. We certainly would like to assist you with your matter and would like for you to reach out to us at 1-800-374-4432 Monday-Friday 8:30am-8pm EST at your convenience, so that we are able to do so.
Kindly,
Ciara
Kindly,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
1
Terrible
on March 18, 2019
Posted by: Ktemp
from Boston, MA
We didn’t even have this washer for 4 years and it’s completely stopped working.
The normal setting never worked properly and it never fully drained. I’m very disappointed
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , March 21, 2019
Oh no, Ktemp! We certainly apologize for your experience with your purchase and any inconvenience it may have caused you. We would like to gain a little more insight to better assist you with your concerns.
So that we are able to do so, please feel free to reach out to us at 1-888-203-1389 Monday-Friday 8:30am-8pm EST or by email at socialcare@frigidaire.com at your convenience.
Kindly,
Ciara
So that we are able to do so, please feel free to reach out to us at 1-888-203-1389 Monday-Friday 8:30am-8pm EST or by email at socialcare@frigidaire.com at your convenience.
Kindly,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
1
Disappointed
on February 12, 2019
Posted by: Unhappy customer fl
from Florida
[This review was collected as part of a promotion.] I bought this unit and in less than three years it stopped working.The model was discontinued and probably for a good reason. I cannot even repair it since the needed part was discontinued too. The reason for buying it was the size that fit in the laundary closet and other models are too high to fit. Frigidaire should stand by their products and improve them.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna, Online Outreach Specialist, February 14, 2019
Hi there. I want to personally thank you for sharing your detailed quality and design feedback and your personal interactions with the appliance. Your experience is imperative to us as we constantly strive to be the best home appliance company in North America. We do apologize for any inconvenience you have incurred with these concerns. Would you mind contacting us directly so that we may review your concerns further and work on a resolution for you? Our team may be reached by calling 1-888-203-1389 Mon - Fri, 8:30am - 8pm (EST) Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
A lot of washer in a small package
on September 16, 2018
Posted by: Michaywe
from Gaylord, MI
[This review was collected as part of a promotion.] This is my third Frigidare stackable washer and they are just getting better. Quiet and better design on the seal makes it easier to clean.
I would recommend this to a friend!
Response from frigidaire.comBy Ciara, Online Outreach Specialist , October 17, 2018
Hey there Michaywe!
We appreciate you providing us with your awesome feedback. We work to ensure that we meet our consumers needs and we are glad that we were about to hit this mark for you.
Thank you for being a loyal consumer!
Kindly- Ciara
We appreciate you providing us with your awesome feedback. We work to ensure that we meet our consumers needs and we are glad that we were about to hit this mark for you.
Thank you for being a loyal consumer!
Kindly- Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
1
Style is normal
on September 3, 2018
Posted by: Brixie
from Woodbury, CT
I bought this washing machine because our other machine , the exact model we just bought, fit into a space under a counter and that stopped working. Our "new" machine is doing the same thing......filling up with water and not draining out....it was rattling. Ba rooming and growling. It is really an inconvenience for us . I need this machine repaired or replaced as soon as possible.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Online Outreach Specialist, September 5, 2018
I hate to hear about your washer experience, Brixie. Please take a moment to contact us directly at 1-888-203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST. We would like to review your account and see what assistance might be available. Thank you, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
3
decent front loader
on August 27, 2018
Posted by: zoho
from Providence, RI
[This review was collected as part of a promotion.] third one in 9 years fits under counter installed. does a decent job.
I would recommend this to a friend!
Response from frigidaire.comBy Ciara, Online Outreach Specialist , August 29, 2018
Hi Zoho!
Thank you for taking the time to provide your feedback on your purchase.
We are glad to hear that you are satisfied with your purchase and it is working as designed.
Thank you for being a loyal consumer.
Kindly- CiCi
Thank you for taking the time to provide your feedback on your purchase.
We are glad to hear that you are satisfied with your purchase and it is working as designed.
Thank you for being a loyal consumer.
Kindly- CiCi
Written by a customer while visiting frigidaire.com
Customer Rating
1
Terrible Product
on August 27, 2018
Posted by: Fedup2018
from Texas
I was given this product from the builder after the new set they gave me chewed itself to pieces after 20 washes. It wasn't assembled correctly at the manufacturer so it tore itself to pieces upon the spin cycle, then that stopped. This replacement set only lasted 1 year before it died as well. The spin cycle quit working. I will never own another Frigidaire appliance again.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna, Online Outreach Specialist, August 29, 2018
We deeply regret the experience you have had. This is certainly not the experience we wish upon any consumer of ours. Hopefully, we will have the opportunity to restore your faith in the Frigidaire brand in the future. If needed, please contact our customer service team by calling 1-888-203-1389 Mon-Fri, 8am - 8pm (EST) Sat, 9am - 6pm (EST). Best Wishes – Anna
Written by a customer while visiting frigidaire.com