Customer reviews from frigidaire.com
Frigidaire - 3.9 Cu. Ft. 6-Cycle High Efficiency Front-Loading Washer - Classic White
Average customer rating
4.2
(720 Reviews)
Rating breakdown 720 reviews
5 Stars
394
4 Stars
193
3 Stars
52
2 Stars
28
1 Star
53
85%of customers recommend this product.
(
589 out of
695)
Customer Reviews for Frigidaire - 3.9 Cu. Ft. 6-Cycle High Efficiency Front-Loading Washer - Classic White
Customer Rating
5
Love the new features!
on April 11, 2018
Posted by: SUSYQ
from LA
[This review was collected as part of a promotion.] We replaced our 17 year old Frigidaire washer with the new model which is under our new gas dryer. Both fit perfectly under a cabinet above. Most new dryers and washers are much taller, so we were fortunate not to have to remove the existing cabinet. I love the new features, the larger door, the time shown to complete the cycle, and the ability to make personal selections for each load. It's made doing our laundry much easier.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Worst Ever!
on March 24, 2020
Posted by: McBrideDad
I've owned this machine 4-1/2 years now and I'm not sure why I've waited so long to review. I've spent at least 1/2 the original cost of this machine to keep it running for this long! Seriously tired of spending my time and energy to get this thing fixed, let alone the money. Stay away from this brand at all costs!
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, March 26, 2020
Hello McBrideDad,
We deeply regret to learn that your experience has not been completely satisfactory. This is certainly not the impression we aim to make as we strive to make quality products.
If you would to speak about these matters with us directly, please give our customer service team a call at 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Kindest Regards, Anna
We deeply regret to learn that your experience has not been completely satisfactory. This is certainly not the impression we aim to make as we strive to make quality products.
If you would to speak about these matters with us directly, please give our customer service team a call at 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Kindest Regards, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
1
Horrible
on May 17, 2020
Posted by: No more Daire
2nd one in 8 years with only two person household. Electronics went out in first one and now the rear bearing. Mildews bad, going back to top loaders
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, May 22, 2020
Oh no! Valued Customer.
I apologize you have not had the best experience with your appliance. We place a great deal of emphasis on quality control, there are occasions when even the best products may malfunction. Though no manufacturer can guarantee against repairs or service visit with any of their models, I feel awful for the experience you’ve encountered recently with your refrigerator. Rest assured, we make every effort to manufacture quality products. Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Please feel free to reach out to us should you need assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
I apologize you have not had the best experience with your appliance. We place a great deal of emphasis on quality control, there are occasions when even the best products may malfunction. Though no manufacturer can guarantee against repairs or service visit with any of their models, I feel awful for the experience you’ve encountered recently with your refrigerator. Rest assured, we make every effort to manufacture quality products. Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Please feel free to reach out to us should you need assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
2
Bad Design
on January 30, 2015
Posted by: Standing Water
Bad Design
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Hopen these one last longer then the last one!
on March 22, 2016
Posted by: ksJeff
from KS, United States
Got it to replace one we bought two years earlier that went bad on us so we had to get it replaced. So fair it is working okay have had a little water leak from under the machine had a tech come out to try and fix it the problem comes and goes. Def reccomend get the extra warrenty.
I would recommend this to a friend!
Response from frigidaire.comBy Derrick, Online Outreach Representative, April 12, 2016
Hi, ksJeff. Thank you for your continuing support of our Frigidaire brand. Also, thank you for your comments and sharing your experience about your Frigidaire Front Load Washer. We appreciate your feedback and your business with us. I am happy to hear our authorized service provider was able to help with your leaking issue. Indeed, purchasing an extended warranty does protect your investment of your new appliance. Please contact us directly for any questions or concerns with your new front load washer. Thanks again, for choosing us for your home. –Best Regards, Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
1
Hmmm...failed after 2 months
on October 27, 2016
Posted by: JoseinOakland
from Oakland, CA, United States
I had read about other customers having the same issue but did not want to believe it and went ahead of the purchase. Now, less than 2 months and with very little use, the dryer completely stopped working. Yes, I will call Customer Service and, sure, they will fix it but the hassle after only a few weeks is not a good sign
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, November 10, 2016
JoseinOakland, thank you sharing your experience with us. We certainly appreciate your recent dryer purchase and regret that you had to have a service call so soon and unexpectedly. I fully believe that our Authorized Service Provider will return your dryer to full functionality. I hope we have also restored your confidence in Frigidaire. Should have any questions, please do not hesitate to reconnect with us directly. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
1
Worst Purchase EVER
on February 12, 2015
Posted by: Debra
Have had nothing but problems with this machine.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Terrible
on March 13, 2015
Posted by: Mich
We didn't have much of a choice with choosing our washer and dryer, due to the size limitations. I wish another company had made the height we needed. Your product fills with water that had to be emptied everyday, and spills all over the floor!!! I've NEVER had a machine do this and even old ones. The machines are also LOUD.... I suggest going back to the drawing board with both of your products!!!!
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com