Customer reviews from otterbox.com
OtterBox - Symmetry Series Case for Microsoft Surface Pro 3 - Slate
Average customer rating
3.4
(17 Reviews)
Rating breakdown 17 reviews
5 Stars
5
4 Stars
3
3 Stars
5
2 Stars
1
1 Star
3
62%of customers recommend this product.
(
10 out of
16)
Customer Reviews for OtterBox - Symmetry Series Case for Microsoft Surface Pro 3 - Slate
Posted by: Carley
Verified Purchase:Yes
I have broken two Surfaces in cases by other manufacturers. This case is much sturdier than any other case I've tried. Initial assembly was easy. I loved the fact that you can use the Surface's kickstand with this cover. However, good luck ever unattaching the case to get the kickstand out. It takes lots of strength and time. Once I get it open, I don't want to put my Surface up because I'll have to work magic to get the kickstand open again.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, November 7, 2017
Dear Carley,
Thank you so much for your feedback! We apologize that you're struggling with the kickstand while using the Symmetry, and we'll be glad to pass this comment along to our product design team for future consideration. In the meantime, should you have any OtterBox questions, please don't hesitate to give our wonderful Otters a ring at 1-855-688-7269. We're always happy to help!
Sincerely,
OtterBox Customer Service Team
Thank you so much for your feedback! We apologize that you're struggling with the kickstand while using the Symmetry, and we'll be glad to pass this comment along to our product design team for future consideration. In the meantime, should you have any OtterBox questions, please don't hesitate to give our wonderful Otters a ring at 1-855-688-7269. We're always happy to help!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
