Customer reviews from sony.com
Sony - 1050W 7.2-Ch. Network-Ready 4K Ultra HD and 3D Pass-Through A/V Home Theater Receiver - Black
Average customer rating
3.9
(40 Reviews)
Rating breakdown 40 reviews
5 Stars
20
4 Stars
9
3 Stars
3
2 Stars
3
1 Star
5
74%of customers recommend this product.
(
29 out of
39)
Customer Reviews for Sony - 1050W 7.2-Ch. Network-Ready 4K Ultra HD and 3D Pass-Through A/V Home Theater Receiver - Black
Posted by: ovel5
Verified Purchase:Yes
Had a Sony receiver years ago that had lots of problems with HDMI output and power protection mode, After purchasing an 4K TV Had to upgrade from Onkyo receiver that never gave me any problems and decided to give Sony another try.
It turns itself on and off while watching a movie or changes input by itself, only had it for 4 months,called about warranty and was told that I had to pay to ship it to New York for repairs. What a waste of $500.00
It turns itself on and off while watching a movie or changes input by itself, only had it for 4 months,called about warranty and was told that I had to pay to ship it to New York for repairs. What a waste of $500.00
No, I would not recommend this to a friend.
Response from sony.comBy Dave, SonySupport, February 2, 2015
Hi ovel5, It is sad to hear that the unit doesn't go well. Upon checking your inquiry. You're the one who will ship your unit into our Repair facility and we're the one who will ship it back to you, once the repair is complete.
Written by a customer while visiting sony.com
Customer Rating
2
It's good and bad
on December 14, 2014
Posted by: Bigmac61
Unit is ok. Not real simple to use. I still haven't set up the Internet which is the reason for purchase. Another reason was to get good reception for a radio station I like. At least this received knows it's there. Even if it is nothing but static!
No, I would not recommend this to a friend.
Response from sony.comBy Joffrey, SonySupport, December 20, 2014
Hi Bigmac61,
Well, that's not the kind of experience we wanted to hear. Please, contact us at socialsupport@am.sony.com so that we could assist you. Thanks.
Well, that's not the kind of experience we wanted to hear. Please, contact us at socialsupport@am.sony.com so that we could assist you. Thanks.
Written by a customer while visiting sony.com
Posted by: stevee
Verified Purchase:Yes
Was going to Rate a 3 star but gave it a 4 only because of HD tuner. Right out of box product would not stay on. Would shut down on its own during PS 4 play in between 20 to 60 minutes . and during use DVR also. Took back same thing with the replacement .
No, I would not recommend this to a friend.
Response from sony.comBy Jeannettte, Sony Support, January 7, 2015
Hello stevee!, Thank you for sharing your experience with receiver and apologize for any inconvenience cause by this units. Normally when a receiver shuts off constantly once you have an audio input its due to the connection or wiring of the speakers, we would like to recommend to try the steps available through the following link:
https://us.en.kb.sony.com/app/answers/detail/a_id/42709/p/41901,43145,92537/c/65,66/kw/unit%20shutting%20off
https://us.en.kb.sony.com/app/answers/detail/a_id/42709/p/41901,43145,92537/c/65,66/kw/unit%20shutting%20off
Written by a customer while visiting sony.com
Customer Rating
4
on September 26, 2014
Posted by: Neversatisfied
Works well overall, the interaction with other 'smart' devices seems to confuse it at times (Samsung TV, Roku unit). It will sometimes drop out of Game mode into Cable/Sat. mode right after I start it up in Game mode with Roku running..
I would recommend this to a friend!
Response from sony.comBy Oscar, Sony Style, October 3, 2014
Thank you for bringing this to our attention. We kindly recommend you visiting:
https://us.en.kb.sony.com/app/answers/detail/a_id/40839/p/41901%2C43145%2C92537/c/65%2C66/kw/change%20inputs%20itself
https://us.en.kb.sony.com/app/answers/detail/a_id/40839/p/41901%2C43145%2C92537/c/65%2C66/kw/change%20inputs%20itself
Written by a customer while visiting sony.com
Customer Rating
5
Excellent Audio Video receiver (AVR)
on April 15, 2015
Posted by: Machone
I have been using Sony AVR since 2001 and I have always been satisfied with the performance. I upgraded from STR - DE697 and my speakers have never sounded better. The sound quality is awesome and there is enough power to "make some noise". The setup was super easy and the graphical user interface (GUI) is the best I have seen. I have not had any of the HDMI issues (knock wood) that I have read about in other reviews. This is excellent value and I would recommend to every one.
I would recommend this to a friend!
Response from sony.comBy -Jen, Sony Support, April 16, 2015
Hi Machone, Thank you for taking the time to share your experience using this Wi-Fi Network A/V Receiver. It's good to hear that you are satisfied with this product.
Written by a customer while visiting sony.com
Posted by: Luckster
Verified Purchase:Yes
Hooked up and played Diana concert BluRay, violins were like floating around the room
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Bluntboy
Verified Purchase:Yes
Truly excellent and an over the roof with expectations.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
2
great sound - BUT...
on December 29, 2014
Posted by: foodie
you cannot use this without some type of screen plugged into the unit. at least i think so. calling Sony was a waste of time as getting to someone never happened. finally got it working. they have made this so complicated and yet in some engineer's eyes this is easy to use. i bought sony due to past experiences all being good. this was expensive and disappointing
No, I would not recommend this to a friend.
Response from sony.comBy Dave, SonySupport, December 31, 2014
Hi foodie, Thanks for bringing this to our attention. We will forward your information to the proper department. Thank you for your feedback.
Written by a customer while visiting sony.com