Customer reviews from blackanddecker.com
2-Slice Extra-Wide-Slot Toaster - Black
Average customer rating
3.5
(11 Reviews)
Rating breakdown 11 reviews
5 Stars
5
4 Stars
1
3 Stars
1
2 Stars
3
1 Star
1
64%of customers recommend this product.
(
7 out of
11)
Customer Reviews for 2-Slice Extra-Wide-Slot Toaster - Black
Customer Rating
2
Burns on one side
on August 2, 2021
Posted by: Disappointed TR3500SD
from Overland Park, KS
Toast burns on one side even though "bagel" button not engaged. Very disappointed in this toaster that I have had only a few weeks. Sometimes it burns on side, other times not.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddecker.com
Customer Rating
2
Giving me the blues ...
on January 11, 2022
Posted by: KatrinaKitty52
from Pittsburgh, Pa
Bought this toaster because have found B&D products reliable. After one use, the bagel button is stuck and the defrost option doesn't work. So disappointed that this happened. Had an older Kitchen Aid that gave up the ghost after 10 years. Thought this was a good choice but doesn't seem to be working. The exterior gets very hot so have to be extra vigilant in not touching the surface.
No, I would not recommend this to a friend.
Response from blackanddecker.comBy BLACK+DECKER® Support, March 31, 2022
We appreciate your feedback on the TR3500SD and are sorry to hear about the issue you are having with your product.
This is not the kind of performance we expect from our products and would like to speak to you about this issue so we can assist you in resolving this to your satisfaction.
Please email us at wecare@sbdinc.com and reference ticket #4126796. We look forward to hearing from you.
This is not the kind of performance we expect from our products and would like to speak to you about this issue so we can assist you in resolving this to your satisfaction.
Please email us at wecare@sbdinc.com and reference ticket #4126796. We look forward to hearing from you.
Written by a customer while visiting blackanddecker.com
Customer Rating
2
Bagel button
on April 13, 2022
Posted by: steviek
from New Jersey
I bought this to toast on side and heat the other as the description said. I have had this about 4 days when I tried bagel feature. Both sides came out the same. My other toaster did one side, but elements started not to work so I went looking for another.
So I may have return it. Otherwise it toast fine.
So I may have return it. Otherwise it toast fine.
No, I would not recommend this to a friend.
Response from blackanddecker.comBy Deeris, BLACK+DECKER® Support, September 22, 2022
Thank you for providing your feedback. Your feedback will help us to better our current and future products. Please contact Customer Support at WECARE@sbdinc.com if you have any additional questions or concerns that we may assist you with.
Written by a customer while visiting blackanddecker.com