Customer reviews from blackanddeckerappliances.com
Black+Decker - 12-Cup* Coffee Maker - Black/Silver
Average customer rating
3
(434 Reviews)
Rating breakdown 434 reviews
5 Stars
79
4 Stars
77
3 Stars
116
2 Stars
76
1 Star
86
45%of customers recommend this product.
(
167 out of
371)
Customer Reviews for Black+Decker - 12-Cup* Coffee Maker - Black/Silver
Customer Rating
5
Love the carafe
on September 13, 2017
Posted by: Viblack1
from Casa grande,az
Gender:Female
[This review was collected as part of a promotion.] I used this immediately &am in love! Coffee is a huge part of my morning routine &this is my new fave lil appliance
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Get ready for clean ups!
on September 15, 2017
Posted by: EMG77
from Oahu HawIi
This coffee maker is great if you're ok with wiping down the counter, cabinets/drawers, and floor after each cup that you pour. In the bright side, it does keep the coffee hot for a long time.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, September 20, 2017
Thank you for offering your feedback regarding your Black+Decker CM2035B. I’m sorry to hear that your coffee maker has been overflowing. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Awesome product!!!
on September 15, 2017
Posted by: Dima1906
from Staten Island, NY, United States
Gender:Male
[This review was collected as part of a promotion.] Ever since I got this product I am so happy with waking up and having my coffee in the morning.. I love the auto timer set feature, and it keeps the coffee very hot..
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Great coffee maker
on September 21, 2017
Posted by: Nita
from Attleboro, MA, United States
Gender:Female
[This review was collected as part of a promotion.] I love his coffeemaker . I love that I can set a timer and know that the coffee is ready when I get up in the morning . Another great feature is you can pick how strong you want the coffee. I have had no problems with the coffee pot. The stainless steel helps it stay hot hours. Def recommend
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Horrible
on October 1, 2017
Posted by: Vmc2513
from Whittier, CA, United States
Gender:Female
I bought this coffee maker almost 2 months ago. This things spills over all the time. Makes a huge mess. We try and make sure it's place in and positioned properly and it still spills and makes a mess. It a disappointing.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, October 2, 2017
Thank you for offering your feedback regarding your Black+Decker CM2035B. I’m sorry to hear that your coffee maker has been overflowing. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
The Best Coffee Maker I've Owned
on October 6, 2017
Posted by: Kmomma2013
from CT, United States
Gender:Female
[This review was collected as part of a promotion.] This black and Decker is a great coffee maker! It's a 12 cup maker so it is sure to keep you and guests caffeinated. If you are brewing a whole batch but need your coffee now when you take the carafe out the brewing will stop until you put it back. Speaking of the carafe, it keeps your coffee nice and hot for hours! Even the water dispensing system has multiple spouts so it will evenly brew your coffee. And major plus, it's easy to clean!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Watch out for the top!
on October 27, 2017
Posted by: Bearsmom
from Kalamazoo, MI, United States
Gender:Female
We love the thermal coffeemaker except for the the overflow problem and the fact the the pouring part of the lid no longer works. Is there a replacement available?
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, November 3, 2017
Thank you for sharing your feedback regarding your Black+Decker CM2035B. I'm sorry to hear about the trouble you experienced with your lid, but I'm happy to advise that the replacement is preparing to ship. If you need any further assistance with your coffee maker, please reply to the email I've sent you from youropinionmatters@spectrumbrands.com so I can address any of your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
coffee pot lid lost its spring
on October 31, 2017
Posted by: bummed out
from St Paul, MN, United States
I bought this pot 11 months ago. I like the thermal carafe, it has worked fine until a couple weeks ago when the spring came off the coffee pot lid. I've had to gerry rig the spring so the coffee would brew without spilling over. Is here a replacement lid for this model? Otherwise I have to throw away a pot after 11 months of use due to a spring!?!
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, November 2, 2017
Thank you for offering your feedback regarding your Black+Decker CM2035B. I’m sorry to hear that your coffee maker’s brew basket has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com