Customer reviews from blackanddecker.com
Black+Decker - 12-Cup* Coffee Maker - Black/Silver
Average customer rating
2.6
(53 Reviews)
Rating breakdown 53 reviews
5 Stars
9
4 Stars
7
3 Stars
7
2 Stars
13
1 Star
17
38%of customers recommend this product.
(
15 out of
40)
Customer Reviews for Black+Decker - 12-Cup* Coffee Maker - Black/Silver
Customer Rating
5
Great coffee maker. Top is a problem.
on September 21, 2023
Posted by: Frank59
I love the coffee maker. The carafe keeps the coffee hot hours after it is brewed.
Written by a customer while visiting blackanddecker.com
Customer Rating
4
I think we will like it
on March 24, 2018
Posted by: bamamom
from Columbia, SC
Gender:Female
Just bought the coffee maker, so I really can't say much. So far it seems very easy to use and easy to clean
I would recommend this to a friend!
Written by a customer while visiting blackanddecker.com
Customer Rating
5
One Year and Going Strong
on March 1, 2018
Posted by: Coffee Jim
from Greenville, SC
Gender:Male
We have been making coffee in the CM2035B every day for a year now. It has shown zero defects. It works perfectly and makes good coffee. it has a 1-4 cup button and a “strong” button. I think these adjust brew speed so that the quantity of water is dispersed at an appropriate time to match your intentions, but if you don’t use them often, and accidentally have 1-4 selected when you are making 12 cups, you will have a long wait on your hands, and possibly stronger than you wanted. I don’t mind my coffee on the strong side, but I want it ASAP. This is not a bug, you just have to select the proper brew mode. I find Black & Decker coffee makers do a great job making every day drip coffee fast and easy. I recommend them to my friends. This one has more features than I’m used to, but one year in and I love it.
I would recommend this to a friend!
Written by a customer while visiting blackanddecker.com
Customer Rating
1
Do not buy
on March 31, 2018
Posted by: Disappointed1234
from Wisconsin
Gender:Male
This worked for about 3 weeks. Now every time I brew a cup of coffee I have to hit the on button 4-5 times to get it to brew a full pot. We took the first one back for the same issue. Here we go again. If you have a product that does not last a month you should not sell it
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddecker.com
Customer Rating
3
Solid device except for spillage from "no-spill" l
on July 3, 2018
Posted by: MrCaffeine
from Arlington, VA
Gender:Male
This coffeemaker has been a solid performer, but after about 18 months the "no-spill" lid began spilling. I just started looking to buy a replacement lid, but other reviewers report that none are available.
I would recommend this to a friend!
Written by a customer while visiting blackanddecker.com
Customer Rating
4
Works great - except ....
on November 21, 2018
Posted by: MaryinFL
from Fort Myers Beach, FL
Gender:Female
We bought this coffee maker two years ago and it has worked perfectly until today when the pouring button on the lid broke. I looked for replacement parts for this coffee maker and I can’t even find the model listed. If I can get a replacement lid I will continue to use this as I am very happy with the product.
I would recommend this to a friend!
Written by a customer while visiting blackanddecker.com
Customer Rating
3
Great Coffee Maker For Awhile
on December 12, 2018
Posted by: Katie goodall
from Stoutsville, Ohio
Gender:Female
My husband and I love this coffee maker because it keeps our coffee hot for hours. We are truly devastated because the lid is not working properly. We looked for replacement parts but cannot find anything. The pot is leaking all over the place.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddecker.com
Customer Rating
1
DO NOT BUY THIS COFFEE MAKER!
on December 18, 2018
Posted by: Joe18
from Upstate New York
Gender:Male
Bought one, 3 months later it stopped working. Received a new one on warranty.....3 months later, it also stopped working! I am now waiting a partial refund check.
It is obvious that there is a problem with this model and it should be fixed or taken out of the product line. Don't waste your time or money!
It is obvious that there is a problem with this model and it should be fixed or taken out of the product line. Don't waste your time or money!
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddecker.com