Customer reviews from blackanddeckerappliances.com
Black+Decker - 12-Cup* Coffee Maker - Black/Silver
Average customer rating
3
(434 Reviews)
Rating breakdown 434 reviews
5 Stars
79
4 Stars
77
3 Stars
116
2 Stars
76
1 Star
86
45%of customers recommend this product.
(
167 out of
371)
Customer Reviews for Black+Decker - 12-Cup* Coffee Maker - Black/Silver
Customer Rating
5
New Motorhome Appliance
on April 14, 2021
Posted by: joe54
from Lansdale, PA
Gender:Male
Perfect size, the Thermal pot keeps coffee hot for several hours. Because the heating element turns off once brewing is complete there is no worries about scorched coffee or bottom heating element damaging my counter top in my Motorhome. Plus reduced fire hazard.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Best Coffee Pot Ever
on July 22, 2021
Posted by: shoils
from Keenesburg, CO
Gender:Female
We have had this coffee pot for about a week. So far, we love it. I can't believe how long it keeps the coffee hot. I love it also because there is nothing hot on it. My little great grandbabies could touch this and never get burned.
Great product. Thank you.
Great product. Thank you.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Quiet Brewing
on November 27, 2021
Posted by: GRC27
from Detroit
Gender:Male
Received Black and Decker 12-Cup Thermal Coffeemaker yesterday, followed directions for cleaning and preparing for our first pot. Set it up for an automatic brew this morning and although I was the person to set it all up, due to its QUIET brewing I couldn’t remember what time I set our morning coffee for!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Choose a different coffee maker...
on May 4, 2015
Posted by: Baltimore Coffee Drinker
from Baltimore
Confirming what others have said:
1. Our lid has malfunctioned after less than a year, pouring is difficult, and often coffee goes all over the floor during brewing.
2. This coffee maker does not heat the coffee enough nor keep it hot. I have to microwave every cup I pour to get it to the proper temp.
2. This coffee maker does not heat the coffee enough nor keep it hot. I have to microwave every cup I pour to get it to the proper temp.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Lid breaks within 2 months
on May 18, 2015
Posted by: Wayne
from Dublin, OH, United States
Gender:Male
Overall I like this coffee maker, but I have purchased two and both of them had the lid break the same way within two months.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
LID IS BROKEN
on May 21, 2015
Posted by: jbuck
from Hayward, CA, United States
Gender:Female
bought this in March 2015, lid is broken by May 2015. Can't find replacement Thermal Carafe!
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
No light for the clock
on January 16, 2015
Posted by: Salamander2
Very disapointing no light for the clock. Can't read the time. So far that's the only complaint I have.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Another Problem with the Lid
on June 19, 2016
Posted by: AmbSJN
from Reston, VA, United States
Gender:Male
We generally like this coffeemaker but the carafe's lid is faulty and dribbles coffee everywhere. It's just a poor design. It doesn't appear possible to buy a replacement lid or carafe.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, June 20, 2016
Thank you for offering your feedback regarding your Black+Decker CM2035B. I’m sorry to hear about the issues you’ve experienced with your carafe lid. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com