Customer reviews from blackanddeckerappliances.com
FusionBlade 20-Oz. Personal Blending Jars (2-Pack)
Average customer rating
2.7
(79 Reviews)
Rating breakdown 79 reviews
5 Stars
7
4 Stars
17
3 Stars
21
2 Stars
14
1 Star
20
43%of customers recommend this product.
(
29 out of
68)
Customer Reviews for FusionBlade 20-Oz. Personal Blending Jars (2-Pack)
Customer Rating
3
Great blender, but plastic ring broke
on July 13, 2017
Posted by: snowcraig
from Marion, IA, United States
Gender:Male
Another case of loving the blender, but the plastic ring for the bottom of the jar broke. Wish I could find parts. I need the drinking cap for the small mixer jar as well and can't find it.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, July 13, 2017
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m glad to hear that you love your blender, but I’m sorry to learn that parts of it need to be replaced. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Broken Base
on August 10, 2017
Posted by: Annasinde
from San Diego, CA, United States
Gender:Female
This blender worked well and I really like the smoothie program! However we have had it for only 2 months and now the base broke and there is no replacement part. If they could just produce a hardier replacement!
Response from blackanddeckerappliances.comBy Michael, Customer Service, August 16, 2017
Thank you for offering your feedback regarding your Black+Decker Blender. I’m glad your blender was working well initially, but I'm sorry to see that the jar base has cracked. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
great blender but broken plastic base
on August 10, 2017
Posted by: Azim
It works very well and I like the convenience of the single serve cups. However, the plastic base for the jar cracked and I need a replacement.
Response from blackanddeckerappliances.comBy Michael, Customer Service, August 16, 2017
Thank you for offering your feedback regarding your Black+Decker Blender. I’m glad that your blender was serving you well initially, but I’m sorry to hear that the jar base needs to be replaced. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Good but jar broke after two months
on August 17, 2017
Posted by: Kierang
from Chicago, IL, United States
Gender:Male
As with other review the plastic jar base broke after a few months and can't find a replacement. Otherwise was very happy with it.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, August 18, 2017
Thank you for offering your feedback regarding your Black+Decker Blender. I’m glad that your blender started out working well, but I’m sorry to see that your jar base has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Works Great For a Bit
on August 21, 2017
Posted by: Parkerfornow
from San Diego, CA, United States
Gender:Female
I loved this blender when I first got it- but after only a couple months it stopped working- I thought maybe it was a fluke and it is such a great price I purchased another one. Now I am having a different issue like a stripped screw the blade no longer turns even though it is making noise like it does.
I wish they had a longer life
I wish they had a longer life
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, August 23, 2017
Thank you for offering your feedback regarding your Black+Decker PB1002R. I’m glad to hear your blender was working great initially, but I’m sorry to heat that both of your blenders have stopped working. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
NICE UNIT
on August 29, 2017
Posted by: So Sad
from Central, MI, United States
Gender:Female
Received this blender as a birthday present. Worked swell until the base split. Only had a few months and was surprised how quick it failed. The rest of the unit is very well made. Can't seem to find a replacement, so I'll have to trash it!!!
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, August 31, 2017
Thank you for offering your feedback regarding your Black+Decker Blender. I’m glad that your blender started out working well, but I’m sorry to hear that your jar base needs to be replaced. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Good
on September 11, 2017
Posted by: JLBL
It's nice but after clearing, the gasket warped and fell out. I'd just like to buy some new gaskets.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, September 12, 2017
Thank you for offering your feedback regarding your Black+Decker PB1002R. I’m glad that your blender started out working well, but I’m sorry to hear that the gasket needs to be replaced. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Very powerful blender
on September 27, 2017
Posted by: Mints
from CT, United States
Gender:Female
I have owned this blender for a year now had no issues it does a good job with smoothies but two days back it gave up on me the base of jar plastic part was broken didn’t realize until my smoothie spilled and my blender stopped working ! !
Response from blackanddeckerappliances.comBy Michael, Customer Service, September 29, 2017
Thank you for offering your feedback regarding your Black+Decker Blender. I’m glad to hear that your blender was working well initially, but I’m sorry to learn that the jar base has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com