Customer reviews from blackanddeckerappliances.com
FusionBlade 20-Oz. Personal Blending Jars (2-Pack)
Average customer rating
2.7
(79 Reviews)
Rating breakdown 79 reviews
5 Stars
7
4 Stars
17
3 Stars
21
2 Stars
14
1 Star
20
43%of customers recommend this product.
(
29 out of
68)
Customer Reviews for FusionBlade 20-Oz. Personal Blending Jars (2-Pack)
Customer Rating
4
Easy to use, powerful and quick clean up
on February 6, 2017
Posted by: Lori707
from Reading, PA, United States
Gender:Female
I bought this a couple of months ago and my children use it more than me. very easy to use and clean up is easy. However, the light gray gasket ripped and it now leaks. We can not use it because it splashes every where. Is there a replacement gasket I can buy?
Thank you for any help:)
Lori
Thank you for any help:)
Lori
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, February 7, 2017
Thank you for offering your feedback regarding your Black+Decker PB1002R. I’m glad that your blender has been serving you well, but I’m sorry to hear it has started leaking. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Parts replacement
on February 12, 2017
Posted by: Sherry G
from Wingate, NC
Gender:Female
I purchased this product about a year ago and although I was pleased with it overall, the fusion blade broke and I'm unable to use it any more. Is there any way I can purchase a replacement blade?
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, February 14, 2017
Thank you for offering your feedback regarding your Black+Decker PB1002R. I’m glad that your blender has been serving you well, but I’m sorry to hear your blade assembly has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
collar cracked!!
on April 9, 2017
Posted by: Cheryl P
from Plantation, FL, United States
Gender:Female
I bought this blender, since I have always been satisfied with Black & Decker products in the past! I only used it two times and the plastic collar cracked. I have searched everywhere for a replacement part, to no avail. I see other reviews that this is a common problem.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, April 11, 2017
Thank you for offering your feedback regarding your Black+Decker Blender. I’m sorry to hear your blender’s jar base has cracked. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
need new plastic collar
on April 10, 2017
Posted by: AWEST
from Ontario, Canada
Gender:Female
As with many other reviews posted here, the plastic collar at the base of the glass pitcher has cracked and broken. I love my blender and need a replacement!
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, April 11, 2017
Thank you for offering your feedback regarding your Black+Decker Blender. I’m sorry to hear your jar base has been damaged. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Plastic jar base cracked
on April 11, 2017
Posted by: Phil
Gender:Male
Just like so many other people on this page, the blender works fine, but the plastic jar base has cracked under normal use. Very disappointing.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, c, April 12, 2017
Thank you for offering your feedback regarding your Black+Decker BL1821RG-P. I’m sorry to hear your jar base has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Worst purchase ever
on May 15, 2017
Posted by: Popo
Gender:Female
I bought 3 of this products for me, my mom and my sister, it was the worst purchase ever. Within a week the the bottom part broke. The glass complete cracked open and all the liquid spill through.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, May 17, 2017
Thank you for offering your feedback regarding your Black+Decker BL1821RG-P. I’m sorry to see that your blender’s jar base has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Broken bade
on June 9, 2017
Posted by: Sdrush1229
from Houston
Gender:Female
I need to buy a replacement base. It was great until that broke.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, June 12, 2017
Thank you for offering your feedback regarding your Black+Decker BL1821RG-P. I’m sorry to hear that your blade assembly needs to be replaced. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Broken base stops 5 stars
on July 10, 2017
Posted by: Jk3010
Gender:Female
I really love this blender but the plastic base broke! What a shame. I'm searching for a replacement part but having no luck either. :(
Response from blackanddeckerappliances.comBy Michael, Customer Service, July 11, 2017
Thank you for offering your feedback regarding your Black+Decker BL1821RG-P. I’m glad to hear that you love your blender, but I’m sorry to learn that your jar base has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com