Customer reviews from blackanddeckerappliances.com
FusionBlade 20-Oz. Personal Blending Jars (2-Pack)
Average customer rating
2.7
(79 Reviews)
Rating breakdown 79 reviews
5 Stars
7
4 Stars
17
3 Stars
21
2 Stars
14
1 Star
20
43%of customers recommend this product.
(
29 out of
68)
Customer Reviews for FusionBlade 20-Oz. Personal Blending Jars (2-Pack)
Customer Rating
1
Base made of cheap plastic
on August 29, 2016
Posted by: Heidi
from WA
Gender:Female
I wish I would have seen all these reviews before I bought this blender. I have been happy with everything except the jar base, which cracked after about 5 months.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Back & decker blender
on September 27, 2016
Posted by: Jesus25
from Texas, United States
Gender:Male
We bought this blender 3 months ago and I'm very disappointed with the quality the plastic and glass broke while we were using it. I highly do not recommend this blender specially if you have little kids.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
So far so good!
on October 9, 2016
Posted by: Onlybones
from Colorado, United States
Gender:Female
I just purchased it and very happy with it. I only wish I could purchase a smaller jar as my shakes seem "lost" in the 20 oz jar.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Loved it.....
on November 15, 2016
Posted by: steeno
Gender:Female
Except the base leaked.....like everyone else...no parts
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, November 17, 2016
Thank you for offering your feedback regarding your Black+Decker BL1821RG-P. I’m glad you initially loved your blender, but I’m sorry to hear your jar has started leaking. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Jar base broke
on November 25, 2016
Posted by: Kimberlylove49
from Hillsboro, OR, United States
Gender:Female
I bought this product three months ago and the base cracked opened! I have tried looking for replacement parts and cant find it anywhere!!!
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, November 29, 2016
Thank you for offering your feedback regarding your Black+Decker BL1821RG-P. I’m sorry to hear that the jar base has cracked. The satisfaction of our customers is paramount to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Worked great, but now leaky
on December 12, 2016
Posted by: Steffv
from Maryland, United States
Gender:Female
This blender did a great job making smoothies for a inexpensive price. Still works but the gasket on the blade has broken and there don't seem to be replacement parts. We've had it for awhile, but it would be nice to have a new part instead of needing to buy a new blender.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, December 14, 2016
Thank you for offering your feedback regarding your Black+Decker PB1002R. I’m glad your blender started out working great, but I’m sorry to hear it has started leaking. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Broken base
on January 1, 2017
Posted by: DianeB1231
from Saint Paul, MN, United States
Gender:Female
I was looking on these Black and Decker page hoping to find a replacement base. I came across the reviews and wanted to add my situation. I laid my jar on its side to completely empty the contents. I turned away for a moment and it had already fallen to the floor. I take full responsibility for the incident. I would be happy to be able to purchase a new base.
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 4, 2017
Thank you for offering your feedback regarding your Black+Decker BL1821RG-P. I’m sorry to hear your jar base has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
WAS a nice blender
on January 16, 2017
Posted by: Ally65
from Red Hook, NY
Gender:Female
Bought this almost exactly one year ago (1/15/16) and the plastic base has cracked and finally broken just like so many of the other reviews. So far I have not been able to find a replacement piece so now, I have a red metallic lump taking up space in my kitchen. I realize I've gotten a little more use out of it than others but I rarely use it so I would have expected it to last a bit longer. I use the small travel cup frequently and that's held up just fine.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 17, 2017
Thank you for offering your feedback regarding your Black+Decker BL1821RG-P. I’m sorry to hear that your blender’s base has cracked. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com