Customer reviews from startech.com
StarTech - USB 2.0 PS/2 KVM Console Adapter - Black
Average customer rating
3.5
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
6
4 Stars
4
3 Stars
4
2 Stars
5
1 Star
1
Customer Reviews for StarTech - USB 2.0 PS/2 KVM Console Adapter - Black
Customer Rating
2
Doesn't refresh the video correctly
on January 28, 2020
Posted by: JeffJeff
During the POST/Boot process, if the server is constantly changing video resolution, it usually throws garbage text at the screen or the screen freezes. I have to keep unplugging and plugging the USB cable until I get video signal again. I'm using Windows 10 (fresh install, no upgrade from Windows 7 or 8) with latest software/drivers installed. I have more than 20 of these and I have the same issue with all of them.
Response from startech.comBy Matt, Customer Support, February 3, 2020
Hello Jeff,
We apologize for the problems you're seeing with our NOTECONS01. We'd like to speak with you about this problem as this crash cart adapter should not be freezing or providing garbage text. Please contact us directly at www.startech.com/support so that we can help look into this further with you. Our Technical Advisors are available 24 hours a day, 5 days a week.
We apologize for the problems you're seeing with our NOTECONS01. We'd like to speak with you about this problem as this crash cart adapter should not be freezing or providing garbage text. Please contact us directly at www.startech.com/support so that we can help look into this further with you. Our Technical Advisors are available 24 hours a day, 5 days a week.
Written by a customer while visiting startech.com
Customer Rating
5
Gets the job done, and well.
on April 24, 2014
Posted by: QsterX
I have been planning on buying this since it was announced and only recently got to it. I have worked in the field for 15 years and consider this (conceptually) to be pretty much the most useful thing in a toolkit after a Phillips screwdriver.
The device works really well, I have used it both under Mac OSX 10.9 and Windows 7 at this time, it assists me both in the server room, and at my desk. No longer do I require a dedicated spare Keyboard/Mouse/Monitor at my desk, nor do I need to worry about connecting to our servers that do not have KVM functionality.
I have run into a single issue with the device which I suspect is a limitation of Apple hardware, I was unable to activate the boot menu on a Mac Mini using the host, I ended up plugging a keyboard in to trigger the event, still using the NOTECONS01 for Monitor access. For me this was not a deal breaker at all (I did try several things and settings adjustments without success).
If you are a technician that plans on using this in the field extensively I would recommend packing a DVI to VGA, as well as a MiniDP to VGA (active) and MiniDP to DP adapter. This will ensure you can connect the device to any display output you are likely to encounter in the field.
If you are thinking this will be an invaluable tool for working in the field/datacenter, you will be happy with this products performance.
Written by a customer while visiting startech.com
Customer Rating
3
Still have problems with resolution changes
on August 6, 2023
Posted by: mazz
Incredible help when working with physical servers, but the quite annoying resolution change bug still exists: every time the resolution/refresh rate changes (servers do this a LOT during POST/boot), the console outputs only garbage, and you have to reconnect the adapter more than a few times to get readable content. (Win10/Win11, with driver version 120.0918).
Response from startech.comBy Atha, Customer Support, August 8, 2023
Thank you for taking the time to leave a review for our NOTECONS01.
This is not expected behavior for our NOTECONS01. I see one of our technical advisors is currently working with you on gathering information on the setup and assisting with the reported issue.
This is not expected behavior for our NOTECONS01. I see one of our technical advisors is currently working with you on gathering information on the setup and assisting with the reported issue.
Written by a customer while visiting startech.com
Customer Rating
1
MacOS Big Sur software?
on July 14, 2021
Posted by: Anonymous
Not usable on MacOS Big Sur v11.4. Any plans to release a software update?
Response from startech.comBy Dan, Customer Support, July 15, 2021
Hi Nelson,
We would expect this to work, one of our Technical Advisors is reaching out to see if we can help.
We would expect this to work, one of our Technical Advisors is reaching out to see if we can help.
Written by a customer while visiting startech.com
Customer Rating
2
No longer works with OS X 10.13 and above
on November 7, 2018
Posted by: grumpquat
This expensive product used to work great with OS X and now it requires multiple restarts of the application with every session. It's barely functional now.
Response from startech.comBy Stefan , Customer Support, November 7, 2018
Thank you for reviewing the NOTEONS01. We apologize for any trouble this caused you.
The NOTECONS01 is fully supported on MacOS 10.6 up to the latest 10.14, so this is not normal behavior. We recommend uninstalling the software currently on your Mac, and reinstalling using the latest drivers found here: https://www.startech.com/NOTECONS01#dnlds
If you encounter any difficulties or have any additional questions, please contact our Technical Advisors at +1 (800) 265-1844 or www.startech.com/chat. We are available 24 hours a day 5 days a week to offer support.
The NOTECONS01 is fully supported on MacOS 10.6 up to the latest 10.14, so this is not normal behavior. We recommend uninstalling the software currently on your Mac, and reinstalling using the latest drivers found here: https://www.startech.com/NOTECONS01#dnlds
If you encounter any difficulties or have any additional questions, please contact our Technical Advisors at +1 (800) 265-1844 or www.startech.com/chat. We are available 24 hours a day 5 days a week to offer support.
Written by a customer while visiting startech.com
Customer Rating
2
App does not seem to want to
on October 11, 2017
Posted by: EdBartra
Overpriced, but handy if you don't have access to physical console crash carts and travel. Invest in cheap kvm cables to protect pins on this device as they will eventually get damaged from constant plugging and unplugging. App does not seem to support Mac OS High Sierra, but work in Sierra.
Response from startech.comBy Malcolm, Customer Support, June 7, 2018
--- Update: June 6, 2018 ---
New drivers for the NOTECONS01 have been posted to our Support page, currently adding support up to macOS 10.13 (High Sierra). For the latest OS Compatibility information, please refer to the Technical Specifications tab on our product page.
New drivers for the NOTECONS01 have been posted to our Support page, currently adding support up to macOS 10.13 (High Sierra). For the latest OS Compatibility information, please refer to the Technical Specifications tab on our product page.
Written by a customer while visiting startech.com
Customer Rating
4
Excellent Crash Cart But...
on October 11, 2017
Posted by: ITman
I love this adapter, but would like to see better copy and paste options.
Written by a customer while visiting startech.com
Customer Rating
2
Old tech
on March 22, 2019
Posted by: kristen
I bough half a dozen, and I'm a bit disappointed.
Only vga support, no proper linux/esx, and last no virtual media support.
On the upside its a small device.
Only vga support, no proper linux/esx, and last no virtual media support.
On the upside its a small device.
Response from startech.comBy Sam, Customer Support, March 29, 2019
Thank you for your feedback on NOTECONS01. You're correct that it is meant to be used with a server with VGA, but with the proper video adapter, it can work with HDMI, DVI, DisplayPort, etc.
Currently it can't be used with an ESXi host to connect to a server, however it is compatible with Windows® XP, Vista, 7, 8, 8.1, 10, Windows Server® 2008 R2, 2012, 2016, Mac OS® 10.6 to 10.14, and LTS versions of Linux kernels 2.6.x to 4.11.x.
If your application requires virtual media support, we encourage you to consider our NOTECONS02. It is a similar product with some extra features such as file transfer and video capture.
Currently it can't be used with an ESXi host to connect to a server, however it is compatible with Windows® XP, Vista, 7, 8, 8.1, 10, Windows Server® 2008 R2, 2012, 2016, Mac OS® 10.6 to 10.14, and LTS versions of Linux kernels 2.6.x to 4.11.x.
If your application requires virtual media support, we encourage you to consider our NOTECONS02. It is a similar product with some extra features such as file transfer and video capture.
Written by a customer while visiting startech.com