Customer reviews from startech.com
StarTech - USB 2.0 PS/2 KVM Console Adapter - Black
Average customer rating
3.5
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
6
4 Stars
4
3 Stars
4
2 Stars
5
1 Star
1
Customer Reviews for StarTech - USB 2.0 PS/2 KVM Console Adapter - Black
Customer Rating
2
Works in Windows but not on High Sierra 10.13.6
on August 2, 2018
Posted by: rokendo
The KVM adapter works well when it works, however, had to get my employer to provide me with a Windows laptop since the adapter stopped working when they upgraded our Macbooks to High Sierra 10.13.3. The drivers state they support 10.13 but they do not work. My employer will not provide me with a new adapter (supposedly NOTESCON2 supposedly works with High Sierra) so I'm stuck between a rock and a hard place.
Written by a customer while visiting startech.com
Customer Rating
3
Problems with Windows 10
on September 12, 2018
Posted by: gmolitor
Hello, the adapter worked very well whilst Windows 7 was installed on my Notebook. But since I've been migrated to Windows 10 the NoteCons01 Adapter isn't working properly anymore even I am using the latest driver software for this kind of the Adapter. So as soon as a Output Screen coming from the connected Device is changing, the Adapter Software needs to be restarted to get awareness of this change. Otherwise the output of the Card Adapter is frozen and not synced with the Device Output.
Response from startech.comBy Sam, Customer Support, September 12, 2018
Thank you for your feedback on NOTECONS01. We apologize for the problems you've had since migrating to Windows 10. It's possible that some of the files or dependencies for NOTECONS01's software were modified during the migration to Windows 10. We recommend uninstalling the currently installed software and reinstalling the latest version of the software available on NOTECONS01's product page.
If you find you're still having any issues or if you need any assistance with reinstalling the software, please reach out to our Technical Advisors at 1-800-265-1844 or www.startech.com/chat. We're available 24 hours a day, 5 days a week, to provide support.
If you find you're still having any issues or if you need any assistance with reinstalling the software, please reach out to our Technical Advisors at 1-800-265-1844 or www.startech.com/chat. We're available 24 hours a day, 5 days a week, to provide support.
Written by a customer while visiting startech.com
Customer Rating
4
Very handy tool, needs a bit more polish
on November 11, 2021
Posted by: jujucocoabean
I've had my crash cart for a few years and it has been invaluable every time. I've used it on servers, PCs and even Raspberry Pis. I've recommended it lots of times and every engineer who saw me using mine has wanted one.
My main issue is the software - later versions have an issue with the screen buffer, showing corrupted or inaccurate output in certain times (usually during POST and boot). After a conversation with Support some years ago, the best version I've found for Windows 10 seems to be 113.0103, but sadly this is no longer available for download - a good job I kept it when I had it in 2018. Startech, please either fix the display buffer or have the stable version available for download.
Response from startech.comBy Atha, Customer Support, November 14, 2021
We are sorry to hear that you experienced difficulty with NOTECONS01. This is not expected behavior for our crash cart adapter. Our Technical Advisors will be reaching out to you shortly.
Written by a customer while visiting startech.com
Customer Rating
5
Does exactly what it says
on August 6, 2015
Posted by: kurbycar32
I bought this a few months ago to help with repairing offline servers. Now I don't have to worry about the KVM, keyboard, monitor or mouse work (or are missing) at the remote site. This also works with Windows 10
Written by a customer while visiting startech.com
Customer Rating
5
Works great, be sure you get the right drivers
on June 10, 2019
Posted by: Oesten
This is a great tool. You do want to be sure to get the correct drivers; notecons01 and notecons02 are different. Also, a note to Startech: it's hard to find this in the list of KVM switches. This really could use its own category.
Written by a customer while visiting startech.com
Customer Rating
5
Best gadget for IT field technician
on April 13, 2016
Posted by: gregw
This device is one of the best gadgets I've ever bought. I used to connect to servers using standard monitor, mouse and keyboard. No more messing with vga/power cables to get monitor working. This device saved me already lots of time that I would otherwise waste on finding, connecting and moving monitor.
Written by a customer while visiting startech.com
Customer Rating
5
Fantastic tool
on July 20, 2018
Posted by: Computerboyrick
I repair servers and in data centers and many client site this tool has saved me many hours of waiting. It was always important to watch the the server complete it post on power on. It is certainly worth it.
Written by a customer while visiting startech.com
Customer Rating
3
No longer works with my iOS devices
on August 20, 2018
Posted by: SecEng1
Somewhere along the way this is no longer consistently working for my iOS devices. I am not sure if its the iOS upgrades or the unit is failing but finding help is not a trivial task. When I originally got this years ago it was pretty solid but no longer the case.
Response from startech.comBy Nick, Customer Support, August 21, 2018
Thank you for your review, we're sorry to hear that our product isn't working as consistently as it used to for you.
This performance is not expected, and we recommend contacting us directly so that one of our Technical Advisors can look into this and get you back up and running as quickly as possible.
www.startech.com/support
This performance is not expected, and we recommend contacting us directly so that one of our Technical Advisors can look into this and get you back up and running as quickly as possible.
www.startech.com/support
Written by a customer while visiting startech.com