Customer reviews from Samsung US
Samsung - Galaxy S6 4G LTE with 128GB Memory Cell Phone - Black Sapphire (Verizon Wireless)
Average customer rating
4.6 out of 5
4.6
(3,468 Reviews)
Open Ratings Snapshot
Rating breakdown 3,468 reviews
5 Stars
2,422
4 Stars
833
3 Stars
124
2 Stars
51
1 Star
38
94%of customers recommend this product. 
(
3,221 out of 3,422
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S6 4G LTE with 128GB Memory Cell Phone - Black Sapphire (Verizon Wireless)
Customer Rating
4 out of 5
4
Overall a good phone
on March 1, 2017
Posted by: Lovedisappears
from Florida
I've had this phone for a year now, and have overall liked it. The only little issues I've had is that about 6 months ago, when charging, it says that I need to use the original charger and that it's not charging properly. Which I've been using. . So not sure what's up with that. The battery drains fairly fast. The day I first used it, it drained 10% in like 5 minutes. Now it last me a day.. Maybe from some of the apps I use.
But it's great overall and I'd recommend.
Pros: Bright display, Realistic color, Durable
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my Galaxy s6
on March 2, 2017
Posted by: AnotherOldMan
from Shreveport, LA, USA
Expertise:Intermediate
computing power is very good
simple to use
design is great
battery life is not so great, okay as long as you use it for just normal calls. some apps use the battery too fast. I recommend the wireless charger and just lay it on it when you would just normally set your phone down.
The phone tends to heat up with large Bluetooth transfers while on the wireless charger.
But the phone is amazing still.
I recommend this phone.
Pros: Bright display, Realistic color, Lightweight
Cons: battery life
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Best Phone EVER
on March 8, 2017
Posted by: Ppat
from Winchester, TN 37398, USA
Expertise:Intermediate
im tickeled to death, very happy with this samsung. great job
Pros: Durable
Cons: Too big
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Lost features when I upgraded phone
on March 17, 2017
Posted by: bboop787
I would have never purchased this phone had I known before being offered this phone that it has an internal battery and you can not add memory.
My S4 was a lot better phone.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great product
on March 17, 2017
Posted by: Mikad85
from Chicago, Il
Expertise:Expert
I love my galaxy s6 because it has a lot a features. I had the s3, s4, s5 and now the s6 and I loved them all but the s6 has a few cons and the major one being battery life. The battery life with th s6 is the worst because it does not last a normal work day (8 hours) and I don't even be on my phone that much at work because I work the floor as they say in nursing. My second con is that it's not waterproof like we got with the s5. Other then those two cons I love everything else about the phone especially the split screen display. 4 1/2 starts.
Pros: Realistic color, Lightweight, Built-in speakers
Cons: battery life
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Updates
on March 20, 2017
Posted by: WandaLPN
from York, PA, USA
Expertise:Intermediate
When the phone updates if does it automatically. The last time it updated it wiped out all my pictures, messages, memos. It changed my screen saver and all my settings. It installed many things that I absolutely do not want. The phone was fine until the latest update. I cannot afford a new one but as soon as I can I will be going back to I-Phone
Pros: Bright display, Durable, Lightweight
Cons: Did not meet expectations, automatic updates messed up the phone
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
2 out of 5
2
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The smart, smart phone
on March 23, 2017
Posted by: Pinksupermom
from Buffalo
Expertise:Intermediate
The phone is sleek, gold rone is very stylish. Also, it has many features and is easy to use and navigate thru the phone. I like that apps are not limited and constantly updated with new and approved apps. Only thing I would improve is the camera.
Pros: Bright display, Realistic color, Lightweight, Built-in speakers, easy to use
Cons: not durable, camera can be improved
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Flawless Performance!
on March 23, 2017
Posted by: Bnews14
from Seymour, IN
Expertise:Expert
I have absolutely no flaws with this device. The size, the battery, the camera, the screen quality, all of it is amazing! It has everything you need, and the best thing is that it's all so easy to access. It runs so smooth. The phone is super durable and strong!
Pros: Bright display, Realistic color, Durable, Inexpensive, Lightweight, Built-in speakers
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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