Customer reviews from Samsung US
Samsung - Galaxy S6 4G LTE with 128GB Memory Cell Phone - Black Sapphire (Verizon Wireless)
Average customer rating
4.6
(3,468 Reviews)
Rating breakdown 3,468 reviews
5 Stars
2,422
4 Stars
833
3 Stars
124
2 Stars
51
1 Star
38
94%of customers recommend this product.
(
3,221 out of
3,422)
Customer Reviews for Samsung - Galaxy S6 4G LTE with 128GB Memory Cell Phone - Black Sapphire (Verizon Wireless)
Customer Rating
1
Very Disappointed S6
on April 29, 2015
Posted by: jdutcher
from Central, TX 75969, USA
I hate to say this but I am very disappointed in the new S6. I cant talk to much about the features because the battery doesn't last long enough for me to take advantage of them. I have to use the phone for work and unless I limit ANY usage other than the bare necessities it will be dead by the end of the day. I have power save turned on and still I can practically watch the battery drain as I use it. I cam to Samsung from a Droid Razr Maxx and I never had this issue. I am even afraid to use the music feature for fear of total drainage by the end of the day. I am also very disappointed in the wireless charging, I can put phone on charger at 8 PM, and in the morning 5 out of 7 days it will be at 67 to 85 percent in the morning. What is bad is that I bought 2 of these phones, for myself and 1 for my wife. booth phones have the charging issue, I cant say much about the battery on my wife's, but she never uses her phone except to text a couple times a day and to play solitaire before going to bed. I would greatly appreciate anything that can be done. I have only had this phone for a couple weeks...not happy to say the least.
Pros: it looks better than it works
Cons: Poor quality, Did not meet expectations, battery, wireless charging, functionality, so far extreme disappointment
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Don't buy this phone
on July 31, 2015
Posted by: RebelRose53
from Birmingham, AL, USA
Expertise:Intermediate
I have previously owned a Galaxy 2 and Galaxy 5 an had been extremely pleased with those phones. My husband had a Galaxy 3 which he was pleased with. I even purchased a Gear Fit and paired it with the Galaxy 5.
The Galaxy 6 is a battery hog and it overheats all the time. Today was the worst, I had to charge the phone three times. All of the suggestions on the web are useless. Tried them all and they do not work.
The phone will overheat just carrying it in my purse. Checking email or using it for anything for maybe 30 minutes causes it to overheat. Don't even try a game, you might just burn your fingers. Many times I have held it in front of the AC vent in the car just to cool it down because nothing else worked. Tried all of the suggestions I found on the Internet and nothing has worked. I don't think it likes the Gear S or bluetooth.
I would like to get a different phone but I am stuck with this for another 20 months. UGH!!!!
Pros: can't think of one
Cons: Poor quality, Did not meet expectations, poor battery life, overheats
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely amazed!
on April 24, 2015
Posted by: rachp3893
from Long Island, NY
Expertise:Beginner
Was happily impressed by the speed and fast response of the Samsung Galaxy s6. I previously was the owner of the Galaxy s3 and I quickly saw a huge difference. Everything about the s6 is amazing, from the screen resolution, to the battery life. The camera upgrade is absolutely impeccable. Overall, the Samsung Galaxy s6 honestly can't be described, it needs to be discovered.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
love my Samsung 6
on April 18, 2015
Posted by: babsbabe
from Sherman, TX, USA
Expertise:Intermediate
I had previously had LG Androids, boy, I did not know what I was missing! This Samsung is so far superior to what I was used to that I seem to use it constantly. I'll never have anything else!
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight, easy to use
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wow!
on April 24, 2015
Posted by: Anonymous
from California
Expertise:Intermediate
I moved up from a galaxy s3 and the move was tremendous! This is not only a beautiful phone but functional. I find myself using even the smaller apps in day to day tasks where it was just to much of a hassle on the s3 (Such as notes, s health, even milk video and radio!).
The Camera on this thing is just exceptional. Such clear images and video, which are made even better with the bright amoled display!!
I was excited to get a new phone but this phone blew my expectations out of the water. Even with the downsides of not having removable battery and memory. Samsung made up for it with fast charge and wireless charge (Which I use both) and the option for a 64 and 128 gb storage!
All in all I would recommend this phone to anyone who just loves great functioning phones and beautiful phones.
Instead of getting the edge I spent an extra 100 and went with the 64 gb s6 and it is a beaut! No Regrets!
PS the fingerprint sensor works amazingly!
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight, functional
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Worst Samsung product ever!
on June 25, 2015
Posted by: niecye3
from Atlanta, GA, USA
Expertise:Intermediate
I have a samsung tablet, had an S3, S4 and note2. The S6 is by far the worst phone. Yes, calls are clearer, but when you travel from 4G to 3G your calls are dropped. I have issues with this phone in areas I've never had issues placing calls or talking on the phone. From what I've read online, the issue is with the S6 having only one antennae vs 2. Also on the right upper side of the phone, if you use it constantly for 10 minutes it heats up to where it's extremely hot!! I have no cover on my phone and there is still an issue with the phone overheating. I"m just waiting for it to explode at this point to be honest. I have tried to exchange it for another phone and unfortunately was past my 14 day period. The only reason I still have the phone is because i"m stuck with it.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to Operate
on January 3, 2018
Posted by: JDLovestoshop
from New Mexico, USA
Expertise:Beginner
Takes no time at all to navigate this phone. I am completely happy with this one. Big step up from the little 8 yr old flip phone that everybody laughed at! Now I play with the "Big Boys"! I love this phone!
Pros: Bright display, Realistic color, Inexpensive, Lightweight, camera takes beautifully clear pictures .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Happy with my new S6
on April 11, 2015
Posted by: madams144
from New Orleans, LA, USA
Expertise:Expert
Very happy with the new S6.
The photos the S6 camera takes are phenomenal, there is a huge quality jump which is easily noticeable when compared to photos from my S5.
The "Finger Print" security feature works nice, reliable for the two days I have had the new phone.
Under above average use with testing features for the first 2 days of loading apps, photos and texting, dozens of HD calling calls, my corporate email client active "push" running ... I easily got 15 hrs battery life with 17% life remaining at 9:30pm. Fast charge rapid charger included quickly replenished battery; with only 30mins on charger battery recovered to 74%.
The build quality is very nice, great feel, well balanced. I do miss the SD memory card slot from my S5 and had to buy the 64gig model to be sure my storage needs are met, but I'll learn to deal with it over time; the trade offs are worth it.
Thanks Samsung, you got this one right!
Pros: Bright display, nice design, well balanced
Cons: missing sd slot
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US