Customer reviews from Samsung US
Samsung - Galaxy S6 4G LTE with 128GB Memory Cell Phone - Black Sapphire (Verizon Wireless)
Average customer rating
4.6
(3,468 Reviews)
Rating breakdown 3,468 reviews
5 Stars
2,422
4 Stars
833
3 Stars
124
2 Stars
51
1 Star
38
94%of customers recommend this product.
(
3,221 out of
3,422)
Customer Reviews for Samsung - Galaxy S6 4G LTE with 128GB Memory Cell Phone - Black Sapphire (Verizon Wireless)
Customer Rating
2
The battery life is horrendous the
on January 26, 2017
Posted by: Matt207p
from Lilburn ,ga
Expertise:Intermediate
The battery life is horrendous then the ear piece microphone stopped working and now even after replacing battery the drainage is rapidoing and the phone heats up so hot quickly...very disappointed a after spending so much on a phone .
Cons: Did not meet expectations, Poor quality, battery life low, heats up, non replaceable battery, can not add memory
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
3
decent phone
on January 29, 2017
Posted by: Sharpet
from Pennsylvania, USA
Expertise:Expert
I've had my phone for about a year now and I really like it.
My only issues I have been having are with the cameras.
The rear camera makes this awful sound while focusing
like there is something stuck in it. The front facing camera
now has dust in it which affects the picture quality.
My only issues I have been having are with the cameras.
The rear camera makes this awful sound while focusing
like there is something stuck in it. The front facing camera
now has dust in it which affects the picture quality.
Pros: Bright display, Durable, Built-in speakers
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Starting to have problems
on February 3, 2017
Posted by: or13700
from Maryland
Expertise:Expert
Performance is very good but I'm not quite done paying for it and I'm having problems. It reboots itself often and freezes frequently. I learned from the web how to force a reboot using the power and volume down keys. Battery life is so so but can recharge very quickly. When it works, it works well.
Pros: Bright display, Lightweight
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
External memory
on February 10, 2017
Posted by: Patpat99
from Texarkana, TX
Expertise:Intermediate
This phone overall is the best samsung I've ever owned, however I'm still not very happy with the lack of memory (storage space).
Pros: Bright display, Durable, Lightweight, Built-in speakers
Cons: no external memory
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
i have never had a problem with this phone.
on February 11, 2017
Posted by: PJjr1
The Galaxy s6 has delivered on everything it was advertised it could do! I use this phone for my job and I am on it many hours during the day.
Pros: Durable
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Samsung S6
on February 12, 2017
Posted by: Meg5
from Pennsylvania, USA
Expertise:Expert
I just had bought the phone no longer than 6 months ago and it started saying battery temperature too low to charge.
Pros: Bright display, Realistic color, Durable, Lightweight
Cons: Poor quality
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on February 13, 2017
Posted by: Mrupp
from Bennington, NE 68007, USA
Expertise:Intermediate
Pros:Great Camera
Looks good
Fast
Reliable
Long battery life
Cons:
Cartoony OS
Fragile
Slow (at times)
Looks good
Fast
Reliable
Long battery life
Cons:
Cartoony OS
Fragile
Slow (at times)
I received the Samsung Galaxy S6 for christmas in December 2015 and have had it for over a year now. The phone I have is in sapphire black and has sixty-four gigabytes of storage. Samsung has done a great job of listening to the consumers and using that information to create an amazing phone. The TouchWiz operating system is easy to use and incredibly smooth. The phone is sleek and (for better or worse) thin.
The setup was simple and quick, taking me about 5 minutes to get the phone up and running. One thing i noticed immediately was that the phone was packed to the brim with bloatware. While this has an easy solution I still found it incredibly irritating and was not at all happy about it. The operating system (TouchWiz OS) is smooth and easy to pick up for someone who is using Samsung for the first time. The user interface is a bit “cartoony” which can be annoying for someone who wants a more professional look but this can be easily fixed by downloading a theme from the store. The main reason that I wanted this phone was the camera Right out of the box (In auto mode) the camera was decent but with a little adjustment with the full manual controls the camera can capture amazing photos and even rivals a dslr.
The Samsung Galaxy S6 is overall great phone. Of course, like all things this phone does have its problems the interface doesn’t look the best, and it can be a little finicky at times. But if you compare those with all the great things it comes out to be a great phone. If you’re looking for a good phone but can’t quite afford the newest flagship models this phone is definitely the phone for you.
Pros: Bright display, great camera
Cons: fragile
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Worst Internet in a Galaxy S series
on February 24, 2017
Posted by: Deb117
from Tucson, AZ, USA
Expertise:Intermediate
Prior to owning the S6, I also had an S3 & an S5, wonderful Internet service in my home, however the service for this one was horrid from the beginning. First I exchanged phone for a new one, same problem. Then contacted tech support, who stated after doing a review that out of over 130 tries my phone only "hooked" the internet 45 times. I also explained that I currently own a Verizon tablet which I can sit next to the S6 which has consistent 4G Internet service. They sent someone out to check the tower, said no problems there, & that I am only 2.4 miles from a 4G LTE tower. So as you can see, no other explanation other than the phone was not built for anyone who plans on using it outside central city areas. I have spoken with others who purchased this phone & live in the country, exact same problem. So if you never leave the city or use the Internet, it's a great phone - fast operating speed, gadgets, etc. However, if you're looking for normal, reliable use wherever you go...I would advise against it.
Pros: Bright display, Realistic color, Built-in speakers, fast
Cons: Did not meet expectations, Poor quality, poor internet service
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
2
Written by a customer while visiting Samsung US