Customer reviews from Samsung US
Samsung - Galaxy S6 4G LTE with 128GB Memory Cell Phone - Black Sapphire (Verizon Wireless)
Average customer rating
4.6 out of 5
4.6
(3,468 Reviews)
Open Ratings Snapshot
Rating breakdown 3,468 reviews
5 Stars
2,422
4 Stars
833
3 Stars
124
2 Stars
51
1 Star
38
94%of customers recommend this product. 
(
3,221 out of 3,422
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S6 4G LTE with 128GB Memory Cell Phone - Black Sapphire (Verizon Wireless)
Customer Rating
5 out of 5
5
My Galaxy has my world and more.
on July 13, 2016
Posted by: DjMartyMar
from Southbay
Expertise:Expert
My Samsung Galaxy S6, has great performance, reliable battery life (even for my heavy use) plus awesome features.
Pros: Bright display, Lightweight, Built-in speakers, camera
Cons: slips easy off/out of pockets bed smooth surface
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Frequent Updates, Solid Product, Just a Few Annoyances
on July 14, 2016
Posted by: URSoMyHero
I continue to have a good experience with the S6. There have been regular security and OS updates. However, three things stand in the way of higher praise:
- The gesture-based screen capture (swiping across screen from edge to edge like a windshield wiper) is not that well thought out. For people with disabilities or for those of us with cases like Otterbox that come around and over the edge of the screen, getting and keeping contact while sweeping edge to edge is hard to impossible. All that is needed is to add a software button to the pull down options (WiFi, Sound, Bluetooth, Flashlight, etc). A single tap and the screen underneath is captured.
- There is a pop up every time Mobile Data is turned off (same happens when enabling location services, but due to the tracking nature that notice is slightly more tolerable). It is annoying to be forced to acknowledge this every time that I want to conserve my battery. I should be allowed to enable and disable Mobile Data just as annoyance-free as I can with WiFi.
- Lastly, I'm not sure if it's contractual with Google; however, it would really be nice to have the option to set any application to the Home button. I see a single option (take it or leave it) to open the camera with two quick taps of the Home button, and holding the Home button activates a Google search page. Being able to customize these for quick-access to any applications of our choosing would be nice for personalizing the day to day experience with the S6.
Thank you.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great overall phone
on July 14, 2016
Posted by: Chodi88
from Lubbock, TX
Expertise:Intermediate
Wanted the active but am not with ATT. Never the less, it is a great phone with most of the same good features. Only downside is not being able to change batteries. I have to charge it now twice a day.
Pros: Bright display, Realistic color, Lightweight
Cons: battery life
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Updates
on July 14, 2016
Posted by: WAXMASTER
from Tucson, AZ
Expertise:Intermediate
This is actually the first phone that I have had that the updates make the phone work better not worse.
Pros: Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Mine has a ghost
on July 14, 2016
Posted by: Roadrocket73
from Lewiston, ID
Expertise:Intermediate
2 weeks ago my phone did a factory reset then a week later did a different factory reset don't know if it was an app or the magnetic drill bit in my tool belt. But it has been a good phone besides that
Pros: Durable, Built-in speakers
I would recommend this to a friend!
Features
5 out of 5
5
Performance
3 out of 5
3
Design
4 out of 5
4
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
My first smartphone
on July 15, 2016
Posted by: Supercapone
from PY, NY
Expertise:Expert
This was my first smartphone and I really enjoyed being able to do anything online from wherever I am. I especially like the hotspot function since I can't get internet in any other way at my house. The only reason I did not get 5 stars across the board was because it does not have a way to add memory.
Pros: Bright display, Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Beautiful slim design
on July 15, 2016
Posted by: BeautifullyChaotic
from Chattanooga, TN
I absolutely love this phone. This is the first galaxy I have owned, couldn't imagine having another brand now.
Pros: Bright display, Lightweight, Built-in speakers
Cons: battery drains fast.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A nice step up
on July 16, 2016
Posted by: Dune
from North Carolina
Expertise:Intermediate
After three years with a Samsung Galaxy S4, I'm glad to have the S6. It's been a relatively easy transition because so many core functions remain consistent. I especially appreciate the large size of the phone, as well as the crisp graphics, the nice camera, and the lengthy battery life.
Pros: Durable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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