Customer reviews from Samsung US
Samsung - Galaxy S6 4G LTE with 128GB Memory Cell Phone - Black Sapphire (Verizon Wireless)
Average customer rating
4.6
(3,468 Reviews)
Rating breakdown 3,468 reviews
5 Stars
2,422
4 Stars
833
3 Stars
124
2 Stars
51
1 Star
38
94%of customers recommend this product.
(
3,221 out of
3,422)
Customer Reviews for Samsung - Galaxy S6 4G LTE with 128GB Memory Cell Phone - Black Sapphire (Verizon Wireless)
Customer Rating
5
Almost Perfect
on April 20, 2016
Posted by: leeloo76
from Imperial Beach, CA, USA
Expertise:Intermediate
I love everything about this phone...except for the battery drain. The super fast charge almost makes up for it but I don't want to have to charge my phone more than once a day. It's better that the S4 was but I still think there's room for improvement. Other than that it's an awesome phone.
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight, super fast battery charge
Cons: battery drain
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Too Finicky to be Reliable
on April 20, 2016
Posted by: SVincent0008
from Lancaster, CA, USA
Expertise:Intermediate
The main complaint that I have with the Galaxy S6 is that the phone is never reliable. One day, it will fire on all cylinders, pull up information quickly and run cool all day. Other days, the battery will be dead by 4, run hot to touch, and crawl along like slug. I have had great experiences working with Samsung products in the past, and this is a complete let down that I have to live with for 2 years.
Pros: Lightweight
Cons: Poor quality, Did not meet expectations, runs hot
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
An excellent phone for everything I do
on April 20, 2016
Posted by: jpsan
from Boise, ID, USA
Expertise:Intermediate
This S6 was a huge upgrade from my personal phone. I had used iPhones for work so that is what I am comparing this S6 to. The ease of use, color, camera, availability of apps: all these things are fantastic on my S6.
Pros: Realistic color, Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I've owned
on April 20, 2016
Posted by: Cmfmom
from New Bern, NC, USA
I received this for Christmas. It's kept up with me. I'm hard on tech and it is smooth working, allows for multiple applications and screens. Great photos too. In other phones I've had glitches that made me restart- not once with this one even after the Marshmallow push. Recharges completely in 1 hour. Yes, 1 hour. Love it!
Pros: Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Needs SD card
on April 20, 2016
Posted by: Elevator
from Birmingham, Alabama
Expertise:Expert
Needs SD card and replaceable battery. These are things that make it better than the iPhone and have kept me buying Samsung.
Pros: Realistic color, Lightweight
Cons: no sd card, non removable battery
I would recommend this to a friend!
Features
3
Performance
5
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
My galaxy S6 experience
on April 20, 2016
Posted by: jtup7919
from Erie, PA
Expertise:Intermediate
When originally bought my S6 I LOVED it. Then I dropped it down cement steps and it was pretty much destroyed. Luckily I did have insurance on the phone. So I called, filed a claim. A replacement phone was sent and my broken one shipped back. The refurbished phone I received has given me nothing but grief, frustration and anger. I don't know what is wrong with it, but it opens drop down tabs all the time for no reason, forces apps closed all the time for no reason. It's really frustrating when I'm in the middle of something and it just closes on me. Then I have to retype texts, emails, relog into various sites, often multiple times until I can complete the task I was engaged in. Coinciding with this and doubling my frustration the keyboard doesn't always want to work, and the "back button" rarely wants to work. And whatever was going on with the last update Samsung sent to my phone it really magnified and multiplied my issues. I've factory reset this piece of junk 5 times and sooner or later it just goes completely haywire again. I like a lot of the features of the S6, I just wish I could utilize it's potential by having one that actually works the way it's supposed to because honestly this phone is have now aggravates me to the point I want to tape it to a brick and throw it through the front window of Samsung's corporate office. Also, I don't like the charging and auxiliary output ports directly on the bottom of the phone. It is inconvenient trying to plug stuff in to listen to music whether it's headphones while working out, or in my car with an auxiliary cable. Same goes for trying to charge it in my car.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
5
Value
2
Written by a customer while visiting Samsung US
Customer Rating
4
S6
on April 25, 2016
Posted by: ORichard
from Chicago
Expertise:Intermediate
I really enjoyed this device. Much easier to use than my last, a competitor product.
Pros: Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on April 20, 2016
Posted by: BubbaChuck
from Beaverton ,OR
Expertise:Beginner
All expectations are met and great.
Only knock on the phone is the very minimal amount of battery life. Multiple charges per day are necessary.
Pros: Realistic color, Bright display, Lightweight
Cons: short battery life
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US