Customer reviews from Samsung US
Samsung - Galaxy S6 4G LTE with 128GB Memory Cell Phone - Black Sapphire (Verizon Wireless)
Average customer rating
4.6 out of 5
4.6
(3,468 Reviews)
Open Ratings Snapshot
Rating breakdown 3,468 reviews
5 Stars
2,422
4 Stars
833
3 Stars
124
2 Stars
51
1 Star
38
94%of customers recommend this product. 
(
3,221 out of 3,422
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S6 4G LTE with 128GB Memory Cell Phone - Black Sapphire (Verizon Wireless)
Customer Rating
4 out of 5
4
Awesome cell phone
on December 26, 2015
Posted by: Mwebb123
from Wa
Expertise:Intermediate
I've had this phone for a month now, easy to use with lots of upgrades. If you're familiar with Android phones you love this one.
Pros: Bright display, Built-in speakers, Durable
Cons: the fingerprint pass code really doesn't work well
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Smart Phone Ever
on December 26, 2015
Posted by: wgomon
from Syracuse, NY, USA
Expertise:Intermediate
I loved my Samsung S4 but love my S6 even more. Faster, charges quickly, battery lasts long time, GREAT camera. I wouldn't have another smart phone. GREAT JOB Samsung.
Pros: Built-in speakers, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love the new operating system
on December 26, 2015
Posted by: mspeach
from Georgia
Expertise:Intermediate
I am glad to see a lot of the old Samsung S5 bloatware gone. The new Lollipop is very nice. Camera is a big upgrade.
The fingerprint scanner is nice in theory - works a bit better than the old scanner on the S5. I still have problems getting the phone to recognize my fingerprint. It works fine for a day and thereafter it seems to work only about 10 - 20% of the time. Very frustrating. I do like that I can set places (such as my home) as "secure" and don't have to unlock the phone every single time while I am in that location. This is very convenient.
I had problems with the sensitivity of the screen for a few days. But once I put on a tempered glass screen protector I have had no problems.
I wish the 128GB was available when I bought this phone. I got the 64GB and am worried about the memory. I am hoping to keep this phone for a couple of years. My old S5 only had 16GB of memory and there was so much bloatware that I could no longer update apps - even after removing all unnecessary apps and photos. I even got a memory card and was planning on moving all the apps to the SD card. Turns out the OS would not let me move all that bloatware to the SD card and I could not delete it either. It just took up precious memory.
So far I am glad that I purchased this phone. I would do it again.
Pros: Bright display, Lightweight, camera, lollipop
Cons: fingerprint scanner should work better, screen sensitivity until i applied a screen protec, not waterproof
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Wonderful product
on December 26, 2015
Posted by: svaninfla
from Florida, USA
Expertise:Intermediate
This product has everything I love in a phone, easy to use, fast charge, great camera with immediate access.
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers, Durable, Lightweight, great music sound
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
great product!
on December 26, 2015
Posted by: queen447
I had the samsung stratosphere and upgraded to thisvs iphone. This product is great.
Pros: Realistic color, Built-in speakers, Durable, Lightweight
Cons: none
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is my first smartphone!
on December 26, 2015
Posted by: Dizzyizzi1
from Pennsylvania
Expertise:Beginner
I am now a phone addict! This Galaxy 6 rocks and the camera is awesome! I love the user-friendly screen and the large size of the phone itself. I am still getting to know the phone but so far so good. I only wish caller ID was included like with my basic phone.
Pros: Inexpensive, Bright display, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent Phone
on December 26, 2015
Posted by: Harsh2015
from Edison, NJ
Expertise:Expert
This is the best phone from Samsung yet with great design and brilliant display. Watching videos on it's AMOLED display is excellent. Coupled with Gear VR, its the perfect phone.
Pros: Realistic color, Bright display, Durable, Lightweight
Cons: lack of memory card
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this device
on December 26, 2015
Posted by: Mexicana
from Florida
Expertise:Intermediate
I love my s6 it's so easy to work with and it never let's me down I the quality of the phone is just wonderful I am not very good at electronics but this phone was so easy to learn I couldn't have picked a benter phone this time it's no comparison to my last phone the BB z10. Thanks samsung for such a great device
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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