Customer reviews from Samsung US
Samsung - Galaxy S6 4G LTE with 128GB Memory Cell Phone - Black Sapphire (Verizon Wireless)
Average customer rating
4.6
(3,468 Reviews)
Rating breakdown 3,468 reviews
5 Stars
2,422
4 Stars
833
3 Stars
124
2 Stars
51
1 Star
38
94%of customers recommend this product.
(
3,221 out of
3,422)
Customer Reviews for Samsung - Galaxy S6 4G LTE with 128GB Memory Cell Phone - Black Sapphire (Verizon Wireless)
Customer Rating
5
Fantastic Device!
on April 24, 2015
Posted by: disco243
from Cambridge, MA
Expertise:Expert
This device is fantastic. Packed full of features, sensors, and gizmos... and built out of aluminum, this is by far the best android phone in existence! The display is gorgeous, and I love the feel of the phone.
Pros: Built-in speakers, Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
the best phone ever
on May 28, 2015
Posted by: rbookerbear
from glagstone, va
The 6 is the best phone ever. The features & apps have got to beat the I phone
Pros: Bright display, Durable, Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Review of Galaxy 6
on May 29, 2015
Posted by: Sniffer9843
from Norfolk, VA, USA
Expertise:Expert
The battery life is absolutely terrible and the only reason I returned them both less than 12 hours after purchase. If the battery will not keep up with me on a normal day (I don't use much data and shut down unnecessary battery drainers) I don't need the phone. I was below 40% battery life 5 hours after I took it off charge. Fix the battery life and I would keep the phone.
Pros: Bright display, Realistic color, Lightweight
Cons: poor quality battery
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Terrific screen
on June 1, 2015
Posted by: RonCMD
from New York, NY, USA
Expertise:Intermediate
Fantastic screen. Great CPU. Clear connections. Problem is the battery is terrible. Take a few pictures and send by text message and your battery is down 30% in no time. But now you can not replace it since it is sealed inside. Huge mistake.
Pros: Bright display, Realistic color
Cons: horrible battery
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
1
Worst Phone
on July 31, 2015
Posted by: BigThumper
from Seattle, WA, USA
Expertise:Expert
I have owned many Samsung phone and they are the best. But i must say that this is the worst phone that Samsung has put out., it locks up on a regular basis. It changes settings on its own. The batter life is not on par with any other phone that Samsung makes. it does not even last the day before it has to be charged. You can not access the internet while on a phone call, like you can with most other Samsung phones. Yes you can if you turn on HD Calling but then it only works if you are in a 4G LTE area. I drops WiFi connections on a regular basis. It has one of the worst signal receivers. You also don't have the option of an SD Card. They took away the ability to remove the battery. If I had the option I would not buy this phone again, it is not worth the money. I will be switching to a Note 4 as soon as I can.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
changing from S3 to S6
on October 30, 2015
Posted by: nabelo
from Ventura, CA, USA
Expertise:Intermediate
The S6 offers a lot of features that I did not have before with the S3 but in design, such as the calculator, settings and menu button, I really liked the S3. I find the left button underused in that, as far as i can figure out, it only has the function of closing apps. When wanting to change settings as I previously did with the S3, it is more complicated than use the left button to access setting options on whatever app i was on. I now have to "purchase" other design/skin options if I want something with more contrast such as the phone interface or the calculator.
Also wish the battery was still accessible, i don't need samsung to mimic any iphone, the separate battery and additional memory that distinguised previous S models was a big plus for me and a reason to chose a galaxy over iphone when getting the first smart phone, the S3, please bring that back. I have a lot of problems managing apps that were supposed to get transferred automatically, and apparently they are installed, just can't find them under apps! No idea where they are. Administering the phone has gotten weird without the buttons the way they were on the S3.
The display is amazing, the size great, love the mophie extended battery as protection device too. I hope i get used to it, just miss my S3 a lot.
Also wish the battery was still accessible, i don't need samsung to mimic any iphone, the separate battery and additional memory that distinguised previous S models was a big plus for me and a reason to chose a galaxy over iphone when getting the first smart phone, the S3, please bring that back. I have a lot of problems managing apps that were supposed to get transferred automatically, and apparently they are installed, just can't find them under apps! No idea where they are. Administering the phone has gotten weird without the buttons the way they were on the S3.
The display is amazing, the size great, love the mophie extended battery as protection device too. I hope i get used to it, just miss my S3 a lot.
Pros: Realistic color, Bright display, Built-in speakers, Durable, good call quality
Cons: left button setting function missing, short screen time when pressing menu
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Yet
on November 24, 2015
Posted by: Alpha1906
from Chesapeake, VA, USA
Expertise:Expert
I wavered between the Edge, Note and S. The Note was just too big for me but a great device. I couldn't justify the cost for a stylus. The Edge was beautiful but I use a lifeproof case that isn't supportive of the Edge so I would loose the extra screen. I had a 5 and it was great until the latest software update and started to hemorrhage power and I rapidly ran out of memory. I have had no problems at all with my 6. It has plenty of memory, the battery can last a day and a half and the resolution and camera are superb!
Pros: Realistic color, Bright display, Durable, Lightweight
Cons: a bit expensive, volume could be better
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Could not be more disappointed
on January 4, 2016
Posted by: HomeBuilderJay
from Bowling Green, OH, USA
Expertise:Intermediate
I purchased my first Samsung (Galaxy S6) product after years of dedication with another brand. It took me a little while to warm up to the operating system and learn the functions but all-in-all, I was excited about the change. Then about 3 months in, disaster struck. But first let me say, I’ve always been careful with my phones. I work in a harsh environment so taking care of my electronics has always been a top priority. I’ve always purchased a case with durability and impact resistance in mind which I did with this phone. In 12 years, I’ve never had a problem like this one. While reaching for the morning alarm on the night stand I bumped my Samsung and it fell to the hardwood floor. It seemed like such a minor fall (about 2 feet) that I wasn’t even that concerned about it. It was in its ruggedized case and had high quality safety glass over the front. When I looked at it a short time later I noticed a purple spot in the upper left-hand corner. I couldn’t believe that short of a fall, with all of the safety factors in place, would cause the purple spot! Well, it got worse. As the morning progressed, it went from a purple spot in the corner to ¼ of the screen, then ½, then ¾, then 100% black. It seemingly oozed across the screen. People have told me that the phone would have to land a perfect way in order to have this kind of damage from a 2ft. fall. None the less, this does not meet my expectation for durability on a portable device. By the way, my expectations are not ridiculous; I do not expect a device to withstand a 5 foot drop on cement, a two second dip in a pool, or 10 minutes next to a burner on the stove. However, I did expect my Samsung Galaxy S6 to withstand a 2ft. fall from a night stand.
Pros: great interface, camera quality
Cons: Did not meet expectations, not low impact resisitant
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
1
Value
3
Written by a customer while visiting Samsung US