Customer reviews from bose.com
Bose - SoundTouch Series II Wireless Adapter - Charcoal
Average customer rating
1.9
(10 Reviews)
Rating breakdown 10 reviews
5 Stars
1
4 Stars
1
3 Stars
0
2 Stars
2
1 Star
6
Customer Reviews for Bose - SoundTouch Series II Wireless Adapter - Charcoal
Customer Rating
4
Dvd not work with add on speakers
on December 28, 2015
Posted by: Frank
Gender:Male
Dvd movie dosnt work on add on wireless speakers soundtouch 520, been trying to and the dealer didnt told me that imformation
Written by a customer while visiting bose.com
Customer Rating
1
Very unreliable
on May 24, 2016
Posted by: Drjohnf
Gender:Male
Was excited about this, but ended up giving up on it. Long story short....connection is spotty. My wifi throughout my house is properly shaped and boosted to reach every corner, and this item simply loses its connection routinely. Also - takes a looooong time to get it to start on the system. Tried the update several times with no luck. Very disappointing product experience. Ditching my Bose products and switching to sonos.
Response from bose.comBy Julius, Bose Service, June 6, 2016
Hello there,
Thank you for the review. We are glad to hear that you were excited about the adapter. It will allow you to access SoundTouch on your Lifestyle system and listen to audio from online streaming sources, music on your computer, and internet radio wirelessly via WiFi. However, you should not be having the trouble you are having with the connection, either to WiFi or the SoundTouch system.
We can definitely help. Please call our dedicated SoundTouch support line at 800-905-2156. We are available Monday through Friday 9am to 9pm EST.
Thank you for the review. We are glad to hear that you were excited about the adapter. It will allow you to access SoundTouch on your Lifestyle system and listen to audio from online streaming sources, music on your computer, and internet radio wirelessly via WiFi. However, you should not be having the trouble you are having with the connection, either to WiFi or the SoundTouch system.
We can definitely help. Please call our dedicated SoundTouch support line at 800-905-2156. We are available Monday through Friday 9am to 9pm EST.
Written by a customer while visiting bose.com