Customer reviews from lg.com
LG - Tone Active Wireless Stereo Headset - Blue
Average customer rating
2.5
(91 Reviews)
Rating breakdown 91 reviews
5 Stars
20
4 Stars
11
3 Stars
6
2 Stars
10
1 Star
44
34%of customers recommend this product.
(
30 out of
87)
Customer Reviews for LG - Tone Active Wireless Stereo Headset - Blue
Customer Rating
5
Excellent Headset
on August 27, 2016
Posted by: charbegriff
from Knoxville, TN, United States
[This review was collected as part of a promotion.] I bought these about a month ago and have been very pleased with them. I love the fat that I can have 2 different devices paired at one time with them. I watch Netflix on my iPad and when my iphone rings, it pauses the movie and lets me take the call. Once the call is over, I can continue with my movie. Sound quality is great and, like all LG products, it is just a great product.
Pros: Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great Quality
on February 13, 2017
Posted by: nick1997
from Tennessee, United States
[This review was collected as part of a promotion.] Love these earbuds! The fit, quality, and sound are excellent. I have nothing to complain about.
Pros: Style/Design, Performance, Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Terrible go with the Ultra
on May 10, 2017
Posted by: Hvac DerrickS
from Paradise, TX, United States
[This review was collected as part of a promotion.] I have had the actives for 3 weeks now, thinking they would get better but they are terrible and the worst part is best buy is telling me that they have discontinued the LG Ultra which is what I went to buy again. I have had LG head sets for about 5 years now and have loved every set but this active.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Written by a customer while visiting lg.com
Customer Rating
4
Overall performance
on September 22, 2017
Posted by: Stickpusher
from Raeford, NC, United States
[This review was collected as part of a promotion.] Everything works fantastic. The only issue I have is the main body broke early on right next to the colored section of the headset. I had to glue it back together because it was just out of the warranty period. However the overall performance is great.
Pros: Features/Settings, Performance
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Great for sport activities
on October 24, 2017
Posted by: Kalash
from Norcross, GA, United States
Like to run. Perfect for for it. Always stays in place, no mater what you do
Pros: Style/Design, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Ear come question
on December 18, 2018
Posted by: Rickmorris274
from Arkansas
[This review was collected as part of a promotion.] Love the product!! But just now lost one of my earcones. Are replacement cones available?
Pros: ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Right headphone wire shorts
on March 3, 2019
Posted by: E354aet
from Indianapolis, Indiana
[This review was collected as part of a promotion.] I got this for a gift a long time ago and found it a little bit ago because I had lost it when I was moving and then I found them in a box and started using them and a month later the right side headphone were is lose and shorting and it sucks because I can’t order a new one but it works when I don’t move but the second the wire is even barely and slightly moved it starts shorting and the sound goes in and out and I have no way to repair the actual wire inside of the earpeace and it sucks because there comfortable and I like them but they were brand new when I got them and I don’t have the receipt for them not that it would matter but it really sucks because I really could be using them now and I’ve tried to find a video or something to help me repair them but couldn’t find anything but sound quality was good until it’s started shorting.
I would recommend this to a friend!
Quality
2
Features
4
Value
2
Response from lg.comBy Chris, Customer Service, March 5, 2019
It sounds like we'll need to walk through some troubleshooting for your headset. Please head over to our support team via @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so that we can dig into this a little more for you. ^CP
Written by a customer while visiting lg.com
Customer Rating
5
Bought 3 of these in different colors - Love them
on December 9, 2019
Posted by: DC Rocky
from North Carolina
[This review was collected as part of a promotion.] I purchased 3 of these great earbud sets for myself, wife and daughter and they work great. We use them on bike rides, at the gym and everywhere. I am so used to wearing mine that inadvertently wore them in the shower and drenched them, and the unit still worked.
I wear them at night to listen to music as I sleep without disturbing my wife.
They charge quickly and recharge my set once a day, which lasts all day.
I'm basically never without them, and find that many photos taken of me show them around my neck.
We've had these for over a year with zero problems or complaints.
Obviously, I recommend them.
Pros: Style/Design, ease of use, battery, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com