Customer reviews from crock-pot.com
Crock-Pot - 4.5-Qt. Manual Slow Cooker - Stainless
Average customer rating
3.8
(75 Reviews)
Rating breakdown 75 reviews
5 Stars
42
4 Stars
11
3 Stars
4
2 Stars
4
1 Star
14
74%of customers recommend this product.
(
39 out of
53)
Customer Reviews for Crock-Pot - 4.5-Qt. Manual Slow Cooker - Stainless
Customer Rating
1
Used once - top broke
on June 3, 2023
Posted by: Bill Brasky
from Megadeth, Arizona
Gender:Male
Frequency of use:Monthly
Length of ownership:1 week
I used the crockpot once. Washed the lid. Set it gently into the drainer and it shattered.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Consumer Care, June 7, 2023
Hii there, We are extremely sorry to hear about this and even more sorry to disappoint you. This is not the experience that we want you to have with our brand. We will make sure that our design and production team are made aware of your feedback and we would love nothing more than to correct this issue and restore your faith in Crock-Pot.
Please give us a call at 1-800-323-9519. We're here for you Monday-Friday from 9am-6pm EST.
Our product specialists will be more than happy to resolve this issue.
Please give us a call at 1-800-323-9519. We're here for you Monday-Friday from 9am-6pm EST.
Our product specialists will be more than happy to resolve this issue.
Written by a customer while visiting crock-pot.com
Customer Rating
4
lid broke after 3rd use
on June 6, 2023
Posted by: ken r
from north Wales Pa
Gender:Male
Frequency of use:Weekly
Length of ownership:1 month
I too have tried calling but never get answered, could use help getting a new handle, the little black one on the lid
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
5
Easy!
on June 8, 2023
Posted by: lynnhoeftshooner
Crockpot is the best. Put in your ingredients and forget it. After work dinner is pretty much ready and I don’t have to worry. Roast is the best. Tender as can be.
Written by a customer while visiting influenster.com
Customer Rating
4
Replace temperature knob
on June 19, 2024
Posted by: Necka
from Chicago IL
Gender:Female
Frequency of use:Monthly
Length of ownership:3 months
I’ve been had my crockpot for over six years the knob that goes on where you control the temperature broke I need a replacement
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
5
Life saver Crock-pot
on September 5, 2024
Posted by: poo-na
Crockpot 4.5 Quart Manual Slow Cooker, Silver is a life saver. I can prepare soup, stew, gravy and different recipes with it. This cook a lot of delish foods. Very durable and cleaning is fast. My new appliace fave in the kitchen.
Written by a customer while visiting influenster.com
Customer Rating
1
nice while it lasted.
on November 14, 2024
Posted by: Gary55
bought this about a year ago, and now the temperature doesn't work. HOT is barely warm - not even bath water warm - nothing cooks.
Response from crock-pot.comBy Customer Care, November 28, 2024
Hello Gary!
We appreciate you leaving the review. We're committed to making your experience delightful. If you require our assistance, please use the Contact Us form on the official website: https://www.crock-pot.com/support/contact-us, or talk to our experts Monday through Friday, 9AM to 5PM ETC, at 1-800-323-9519 so we can help you further.
Thank you!
CrockPot Consumer Care
We appreciate you leaving the review. We're committed to making your experience delightful. If you require our assistance, please use the Contact Us form on the official website: https://www.crock-pot.com/support/contact-us, or talk to our experts Monday through Friday, 9AM to 5PM ETC, at 1-800-323-9519 so we can help you further.
Thank you!
CrockPot Consumer Care
Written by a customer while visiting crock-pot.com
Customer Rating
4
Great product!
on December 1, 2024
Posted by: ericaa182_3222
This crockpot is my go to appliance for everything. It is the perfect size for my small family of four. Works great for soups, roasts, fajitas and so much more.
Written by a customer while visiting influenster.com
Customer Rating
1
Not recommended
on December 5, 2024
Posted by: Jenn1978
Gender:Female
Length of ownership:1 week
[This review was collected as part of a promotion.] I recieved this crock pot as a gift last week. It won't get hot at all. Unfortunately, I am unable to exchange it because I live overseas & it was bought in the USA. I know that the converter I am using works perfectly good but this crock pot is just not working. It really sucks because I have wanted one for a very long time & they are crazy expensive where I live. Wish I had been given a different brand/model.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Customer Care, December 9, 2024
Hi Jen,
Thanks for your rating. We understand the frustration you must be feeling and sincerely apologize for any inconvenience caused.
If you have any more questions, please reach out to us via https://www.crock-pot.com/support/contact-us, at 1-800-323-9519 or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Thank you!
CrockPot Customer Care
Thanks for your rating. We understand the frustration you must be feeling and sincerely apologize for any inconvenience caused.
If you have any more questions, please reach out to us via https://www.crock-pot.com/support/contact-us, at 1-800-323-9519 or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Thank you!
CrockPot Customer Care
Written by a customer while visiting crock-pot.com