Customer reviews from crock-pot.com
Crock-Pot - 4.5-Qt. Manual Slow Cooker - Stainless
Average customer rating
3.8
(75 Reviews)
Rating breakdown 75 reviews
5 Stars
42
4 Stars
11
3 Stars
4
2 Stars
4
1 Star
14
74%of customers recommend this product.
(
39 out of
53)
Customer Reviews for Crock-Pot - 4.5-Qt. Manual Slow Cooker - Stainless
Posted by: Wisconsin Leon
from Hortonville,Wi.
Gender:Male
Frequency of use:Weekly
Length of ownership:1 week
Verified Purchase:Yes
I bought this a week ago & today I am making a Chuck Roast!
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Posted by: Chris61
Verified Purchase:Yes
Everyone needs one of these. Got it for my son’s 21st birthday. He was thrilled. Used it already. Excited to use it more often.
Written by a customer while visiting crock-pot.com
Customer Rating
5
PERFECT SIZE
on May 1, 2019
Posted by: cappie
from corbin, ky
Gender:Female
Frequency of use:Monthly
Length of ownership:1 month
[This review was collected as part of a promotion.] I received this for Christmas and I love it!! It is the perfect size for my family and to take things to work.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
5
better than the oven
on May 28, 2019
Posted by: tynec2723
from Spring Grove
Gender:Female
Frequency of use:Daily
Length of ownership:1 year or longer
My crockpot broke and hubby bought this one, its simple and easy to use.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Posted by: KoDan
Frequency of use:Weekly
Verified Purchase:Yes
I've used crockpot products for a long time - they're inexpensive and easy way to make amazing stews and meat. This the two I've attempted to purchase have very poor quality stoneware with lots of chips and scuffs that clearly weren't just the result of rough shipping. I don't really want to cook food in deteriorating stoneware.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Crock-Pot, Consumer Care Team, July 24, 2019
We apologize for the inconvenience that the Crock-Pot® 4.5-Quart Slow Cooker stoneware has caused you. Here at Crock-Pot, we make our products with the highest quality materials and we expect them to last. Please allow us to turn this experience around and give us a call at our toll-free number 1-800-323-9519. For your convenience, our customer care team is available Mon-Fri 9am-6pm, EST. you can also contact us through chat and email by visiting our website https://www.Crock-Pot.com.
Written by a customer while visiting crock-pot.com
Customer Rating
1
on April 27, 2020
Posted by: LuaLua
from Florida
Gender:Female
Length of ownership:1 week
[This review was collected as part of a promotion.] This was a Christmas gift I got last year, I used twice and I am very disappointed. It took over 12 hours to cook a roast.... I own two other ones, larger sizes that are great. This one is a total disappointment.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Crock-Pot, Consumer Care, June 1, 2020
Hello, LuaLua! Thank you for taking the time to reach out to us. We definitely understand your frustration and would like to hear more about your experience. We strive to offer great quality here at Crock-Pot, and we would like the opportunity to assist you further. Give us a call at our toll-free number 1-800-323-9519 and we will get this taken care of for you. Our specialists are available Mon-Fri 9 am-6 pm, EST. We look forward to assisting you!
Written by a customer while visiting crock-pot.com
Customer Rating
4
Lettering for temperature came off
on January 30, 2021
Posted by: Jules99
from Sarasota,Florida
Gender:Female
Frequency of use:Daily
Length of ownership:1 month
I purchased about two years ago. The lettering has worn off and I have to guess at the temperatures. Are there and decals that I can purchase with the heating designations, to place back on the unit. Otherwise I really enjoy using my crockpot for many types of meals.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
1
Didn't reach adequate temperature
on August 9, 2021
Posted by: CMBG
When the glaze on my 30-year-old Crockpot liner showed signs of breaking down, I bought this model. Unfortunately, I did not temp test it before I used it. Big mistake. When the temp of my food was barely at 200º after 6 hours at HIGH, I knew there was a problem with the machine, and moved the food to the oven to finish. After cooling and cleaning the unit, I tested the new and old cookers with water. After 4 hours on HIGH, the new model was just inching up to 200, with no evidence of simmering, while the old one registered 300º and was bubbling nicely. The store quickly refunded the cost of the cooker, with instructions to keep, give away, or donate the item; but I shudder to think of anyone cooking a meal in it for hours on low. So, I will just keep the liner and use it in the oven. But, a word to the wise: temp test your slow cooker with water before using it to make sure it can be used safely.
No, I would not recommend this to a friend.
Response from crock-pot.comBy CrockPot, Consumer Care Team, August 10, 2021
Hi there! We hope you are healthy and staying safe. We are extremely sorry to hear about this and even more sorry to disappoint you. We would love nothing more than to correct this issue and restore your faith in Crock-Pot as we have been manufacturing high-quality products for decades and we expect them not just to last but to be your go-to kitchen appliance. Please don't hesitate to contact us at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 5:00 pm EST.
Written by a customer while visiting crock-pot.com