Customer reviews from crock-pot.com
Crock-Pot - 4.5-Qt. Manual Slow Cooker - Stainless
Average customer rating
3.8
(75 Reviews)
Rating breakdown 75 reviews
5 Stars
42
4 Stars
11
3 Stars
4
2 Stars
4
1 Star
14
74%of customers recommend this product.
(
39 out of
53)
Customer Reviews for Crock-Pot - 4.5-Qt. Manual Slow Cooker - Stainless
Customer Rating
2
Heats so slowly.
on January 1, 2019
Posted by: cheryl47
from Kansas City
I got this as a Christmas present. I love my original, very old Crock-Pot, that is all one unit, no removal crock. I expected to love this newer version, but when I tried cooking chili on High for 40 minutes, the chili was barely warm. The crock doesn't fit tightly in the heating unit; there is about 1/2 inch of space between the crock and the unit. Is it supposed to be this way, or do I have a defective cooker? I want to use this gift, but I need it to heat and cook the food. Help!
No, I would not recommend this to a friend.
Response from crock-pot.comBy Consumer Care, April 11, 2019
Thank you for contacting Crock-Pot! We are sorry to hear about your unit heating slowly. Our Consumer Care specialist will reach out to you via email. Please respond directly so that we can have this addressed. Thank you!
Written by a customer while visiting crock-pot.com
Posted by: ChasC
Frequency of use:Monthly
Length of ownership:1 week
Verified Purchase:Yes
Just what we needed for two people. No frills and works great. Had a larger one, but got a crack across the bottom of the crock. Hope this doesn't happen with a smaller crock.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
5
Just the right size!
on June 13, 2019
Posted by: Asluppic
from Hot Springs, Arkansas
Gender:Female
Frequency of use:Weekly
Length of ownership:1 week
[This review was collected as part of a promotion.] I bought three of these 4.5 quart crock-pots for our church. We have the 6 quart but for small groups that was too big. This is the right size to make soup, sauce, vegetables or anything really for a small group. We have put them to great use already.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
4
Need to obtain a new cover
on November 10, 2019
Posted by: MaryK1962
from Belle Plaine, MN
Gender:Female
Frequency of use:Weekly
Length of ownership:1 week
Used my crockpot yesterday. Was going to wash it today and cover shattered as I put it in the sink of hot soapy water. What do I do to get a new cover?
Written by a customer while visiting crock-pot.com
Customer Rating
5
Your in Control
on January 12, 2021
Posted by: Tommy Wetlands
from Jersey
Gender:Male
Frequency of use:Monthly
Length of ownership:6 months
Have used this baby for years. just fill it up with your favorite dish, add water ( I add a envelope McCormick stew power) or stock , set on low and walk away .. for me its a nap. When you get back from work ..say 8 hours you open the door and you smell heaven .. get out that bowl and go to town. Its a great healthy no fuss meal. In the winter I put the rest in the garage and start it over the next day with a bit more goodies. Clean up is no problem, just take the ceramic bowl out, fill with water and a bit of dish soap. The next day empty and it just about spotless.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
1
Not advertised size
on January 10, 2022
Posted by: Momskitchen
from Pennsylvania
We bought this for a 4.5 quart crock pot, but the first time I used it, I couldn't fit my ingredients in it! When I measured its capacity I found when filled to the brim it holds 3 quarts, 2.5 cups. That's a half cup less than a full quart small! I asked a question about that in the questions section below and was told the glaze might reduce the capacity somewhat. I sincerely doubt there are 3.5 cups of glaze on the inside of the stoneware! I guess like everything else, the company shrinks the product and hopes consumers won't notice.
Response from crock-pot.comBy CrockPot , Consumer Care Team, January 11, 2022
Thank you for taking the time to submit a review, Momskitchen. We are truly sorry to hear that the stoneware of your CrockPot is smaller than advertised. We understand your disappointment and we apologize for any inconvenience that this may have caused you. We would like to hear more about your situation and experience with your slow cooker. This issue will not be disregarded, we encourage you to contact our customer care department at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 5:00 pm EST.
Written by a customer while visiting crock-pot.com
Customer Rating
1
Didn't last long :(
on November 18, 2019
Posted by: SVO1
from Northwoods, WI
Gender:Female
The model of my Crock-Pot is actually SCR400-SP; I couldn't find it to select that model. I used it twice, without problem; on the third use, it died ... it didn't even get warm. I checked the outlet, and it was fine. I had guests coming over for dinner, so I had gone to the store to pick up a few things. When I got back, the pot was still cold. Unfortunately, we had to order carry-out! I bought my first Crock-Pot 40 years ago, and it's still working; however, I wanted a new one with the removal stoneware but it turned out to be a lemon!!
No, I would not recommend this to a friend.
Response from crock-pot.comBy Crock-Pot®, Consumer Care, November 20, 2019
We are extremely sorry to hear about this and even more sorry to disappoint you. This is not the experience that we want you to have with our brand. We will make sure that our design and production team are made aware of your feedback and we would love nothing more than to correct this issue and restore your faith in Crock-Pot. Please give us a call at 1-800-323-9519. We're here for you Monday-Friday from 9am-6pm EST. Our product specialists will be more than happy to help you.
Written by a customer while visiting crock-pot.com
Posted by: KimM
from California, USA
Gender:Female
Frequency of use:Monthly
Length of ownership:1 week
Verified Purchase:Yes
I've tried other brands and they just don't have the same quality that the "Real" crock-pot has. The stone cookware makes all the difference and the heating is consistant with settings. Low actually means low... it's amazing how many other brands say "Low" setting but seem just as hot and "Hight" setting and cook the meat either to fast or way to slow.
My last "Crock-Pot" lasted 12 years + and I was so sad to see it go. I'm looking forward to 12 years + with my new one.
Thank you Crock-pot.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com