Customer reviews from crock-pot.com
Crock-Pot - 4.5-Qt. Manual Slow Cooker - Stainless
Average customer rating
4
(98 Reviews)
Rating breakdown 98 reviews
5 Stars
60
4 Stars
13
3 Stars
4
2 Stars
5
1 Star
16
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Crock-Pot - 4.5-Qt. Manual Slow Cooker - Stainless
Posted by: HeatherN86
from Chattanooga, tn
Gender:Female
Frequency of use:Daily
Length of ownership:1 week
Verified Purchase:Yes
Purchased for the added "warm" setting. So much more covenient. Looks great and stylish in my kitchen.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
2
Heats so slowly.
on January 1, 2019
Posted by: cheryl47
from Kansas City
I got this as a Christmas present. I love my original, very old Crock-Pot, that is all one unit, no removal crock. I expected to love this newer version, but when I tried cooking chili on High for 40 minutes, the chili was barely warm. The crock doesn't fit tightly in the heating unit; there is about 1/2 inch of space between the crock and the unit. Is it supposed to be this way, or do I have a defective cooker? I want to use this gift, but I need it to heat and cook the food. Help!
No, I would not recommend this to a friend.
Response from crock-pot.comBy Consumer Care, April 11, 2019
Thank you for contacting Crock-Pot! We are sorry to hear about your unit heating slowly. Our Consumer Care specialist will reach out to you via email. Please respond directly so that we can have this addressed. Thank you!
Written by a customer while visiting crock-pot.com
Posted by: ChasC
Frequency of use:Monthly
Length of ownership:1 week
Verified Purchase:Yes
Just what we needed for two people. No frills and works great. Had a larger one, but got a crack across the bottom of the crock. Hope this doesn't happen with a smaller crock.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
5
Just the right size!
on June 13, 2019
Posted by: Asluppic
from Hot Springs, Arkansas
Gender:Female
Frequency of use:Weekly
Length of ownership:1 week
[This review was collected as part of a promotion.] I bought three of these 4.5 quart crock-pots for our church. We have the 6 quart but for small groups that was too big. This is the right size to make soup, sauce, vegetables or anything really for a small group. We have put them to great use already.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
4
Need to obtain a new cover
on November 10, 2019
Posted by: MaryK1962
from Belle Plaine, MN
Gender:Female
Frequency of use:Weekly
Length of ownership:1 week
Used my crockpot yesterday. Was going to wash it today and cover shattered as I put it in the sink of hot soapy water. What do I do to get a new cover?
Written by a customer while visiting crock-pot.com
Customer Rating
1
on April 27, 2020
Posted by: LuaLua
from Florida
Gender:Female
Length of ownership:1 week
[This review was collected as part of a promotion.] This was a Christmas gift I got last year, I used twice and I am very disappointed. It took over 12 hours to cook a roast.... I own two other ones, larger sizes that are great. This one is a total disappointment.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Crock-Pot, Consumer Care, June 1, 2020
Hello, LuaLua! Thank you for taking the time to reach out to us. We definitely understand your frustration and would like to hear more about your experience. We strive to offer great quality here at Crock-Pot, and we would like the opportunity to assist you further. Give us a call at our toll-free number 1-800-323-9519 and we will get this taken care of for you. Our specialists are available Mon-Fri 9 am-6 pm, EST. We look forward to assisting you!
Written by a customer while visiting crock-pot.com
Customer Rating
5
Your in Control
on January 12, 2021
Posted by: Tommy Wetlands
from Jersey
Gender:Male
Frequency of use:Monthly
Length of ownership:6 months
Have used this baby for years. just fill it up with your favorite dish, add water ( I add a envelope McCormick stew power) or stock , set on low and walk away .. for me its a nap. When you get back from work ..say 8 hours you open the door and you smell heaven .. get out that bowl and go to town. Its a great healthy no fuss meal. In the winter I put the rest in the garage and start it over the next day with a bit more goodies. Clean up is no problem, just take the ceramic bowl out, fill with water and a bit of dish soap. The next day empty and it just about spotless.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
1
Didn't reach adequate temperature
on August 9, 2021
Posted by: CMBG
When the glaze on my 30-year-old Crockpot liner showed signs of breaking down, I bought this model. Unfortunately, I did not temp test it before I used it. Big mistake. When the temp of my food was barely at 200º after 6 hours at HIGH, I knew there was a problem with the machine, and moved the food to the oven to finish. After cooling and cleaning the unit, I tested the new and old cookers with water. After 4 hours on HIGH, the new model was just inching up to 200, with no evidence of simmering, while the old one registered 300º and was bubbling nicely. The store quickly refunded the cost of the cooker, with instructions to keep, give away, or donate the item; but I shudder to think of anyone cooking a meal in it for hours on low. So, I will just keep the liner and use it in the oven. But, a word to the wise: temp test your slow cooker with water before using it to make sure it can be used safely.
No, I would not recommend this to a friend.
Response from crock-pot.comBy CrockPot, Consumer Care Team, August 10, 2021
Hi there! We hope you are healthy and staying safe. We are extremely sorry to hear about this and even more sorry to disappoint you. We would love nothing more than to correct this issue and restore your faith in Crock-Pot as we have been manufacturing high-quality products for decades and we expect them not just to last but to be your go-to kitchen appliance. Please don't hesitate to contact us at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 5:00 pm EST.
Written by a customer while visiting crock-pot.com