Customer reviews from crock-pot.com
Crock-Pot - 4.5-Qt. Manual Slow Cooker - Stainless
Average customer rating
3.8
(75 Reviews)
Rating breakdown 75 reviews
5 Stars
42
4 Stars
11
3 Stars
4
2 Stars
4
1 Star
14
74%of customers recommend this product.
(
39 out of
53)
Customer Reviews for Crock-Pot - 4.5-Qt. Manual Slow Cooker - Stainless
Customer Rating
1
Handles literally melting off
on February 4, 2022
Posted by: Angela Yogi
from Angelus Oaks, CA
Gender:Female
Frequency of use:Monthly
Length of ownership:1 week
I received this as a gift for Christmas and have tried using it 4 times. Every single time on the lowest setting it cooks entirely too fast to the point of being a safety hazard. I have to be really careful where I live (in a high fire risk area) and I wouldn't feel safe to leave this thing unattended. It cooks way too fast and hot. In fact, the handles have begun to melt! I have tried cooking a completely full pot of chili (just to reheat which was fine), a pork roast with sauerkraut (which burned after a couple hours), a rotisserie chicken (overcooked all veggies burned to bottom and blackened) and a bbq pork roast (multiple pounds and it cooked in 3 hours on LOW)! Complete craziness. Something is seriously wrong with this product.
No, I would not recommend this to a friend.
Written by a customer while visiting crock-pot.com
Customer Rating
1
Melting Handles!!
on January 20, 2024
Posted by: Quality Queen
from North Carolina
Gender:Female
Frequency of use:Yearly
Length of ownership:1 month
This was the 3rd or 4th use of the 4.5 qt Crock-Pot and I was cooking collard greens on high. About two hours into the cook time the handles started to melt, black substance down the sides.
Response from crock-pot.comBy CrockPot, February 1, 2024
Hello
Thank you for taking your time to post this review.
We are sorry to hear about your experience with one of our products. We would like to encourage you to contact us directly so we can assist you further. You can reach us via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you and please stay safe!
Crockpot Consumer Care
Thank you for taking your time to post this review.
We are sorry to hear about your experience with one of our products. We would like to encourage you to contact us directly so we can assist you further. You can reach us via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you and please stay safe!
Crockpot Consumer Care
Written by a customer while visiting crock-pot.com
Customer Rating
3
Works Great!
on August 8, 2016
Posted by: Tessie
from Germany
I had this for a year now, only used it occasionally (maybe 6x) and works great! My only issue is that the labels on the switch including the brand name Crock Pot are coming off every time I clean even just with a wet towel and pretty soon, I will not be able to tell which one is High, Medium, Low or Warm. It works great, but need to upgrade the markings.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Tori , Consumer Care, August 22, 2016
Thank you for taking the time out of your day to provide your feedback. I do apologize for your experience and I will forward your comments on to our product team.
Written by a customer while visiting crock-pot.com
Customer Rating
5
Best Method of Cooking For Any Busy Women
on May 29, 2019
Posted by: mo1950
from Ormond Beach, FL
Gender:Female
Frequency of use:Daily
Length of ownership:1 week
[This review was collected as part of a promotion.] I bought this product at a local store and am so happy I did. It is the perfect size for my family and the meals out of this vessel are wonderful! I am so happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
1
NOT 4.5 Quarts
on March 29, 2022
Posted by: Homecook
from Baltimore, MD
Does NOT hold 4.5 quarts. Barely holds 4 quarts right up to the rim. Why are you claiming that it holds 4.5 quarts when it does not.
Response from crock-pot.comBy CrockPot , Consumer Care Team, March 30, 2022
Thank you for taking the time to give a review, Homecook. Your feedback is important to us. Our stoneware capacity is based on the industry standard for measuring capacity in slow cookers. The item is hand-molded and then covered in a glaze, which may reduce the overall capacity somewhat. If there's anything we can do to assist you, please don't hesitate to contact us at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 5:00 pm EST.
Written by a customer while visiting crock-pot.com
Posted by: kindredspirit
from Gaithersburg, MD, United States
Gender:Female
Frequency of use:Monthly
Length of ownership:1 week
Verified Purchase:Yes
Just bought it and used it twice so far - works great. Love the design.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Posted by: Marytt
from Phoenix az
Gender:Female
Frequency of use:Monthly
Length of ownership:3 months
Verified Purchase:Yes
Bought this for brother who had stroke. With one arm and the liner it made cooking and clean-up easy for him !!! Liners are lifesaver. Also doesn't heat up house.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Posted by: HeatherN86
from Chattanooga, tn
Gender:Female
Frequency of use:Daily
Length of ownership:1 week
Verified Purchase:Yes
Purchased for the added "warm" setting. So much more covenient. Looks great and stylish in my kitchen.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com