Customer reviews from crock-pot.com
Crock-Pot - 4.5-Qt. Manual Slow Cooker - Stainless
Average customer rating
4
(98 Reviews)
Rating breakdown 98 reviews
5 Stars
60
4 Stars
13
3 Stars
4
2 Stars
5
1 Star
16
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Crock-Pot - 4.5-Qt. Manual Slow Cooker - Stainless
Customer Rating
1
Terrible! Burns food!
on January 22, 2026
Posted by: Jusjules
Gender:Female
Length of ownership:1 month
I bought this to replace a beloved older slow cooker that I loved, this has been a huge disappointment! The crock pot is unreliable and I certainly couldn’t leave it on while I was out or at work!
It consistently burns food even on low, and after this last time of it burning an expensive stew I was making, I’ve had it with it & will be getting rid of it! I’m done with crock pot! The low gets too hot the high is way to hot and the warm doesn’t do anything useful!!! With food so expensive now this has to be the last meal this device ruins!
It consistently burns food even on low, and after this last time of it burning an expensive stew I was making, I’ve had it with it & will be getting rid of it! I’m done with crock pot! The low gets too hot the high is way to hot and the warm doesn’t do anything useful!!! With food so expensive now this has to be the last meal this device ruins!
No, I would not recommend this to a friend.
Response from crock-pot.comBy Customer Care, January 23, 2026
Hello Jules,
Thank you for reaching out to us with your feedback on our Manual 4.5-Quart Slow Cooker. We are sorry to hear that the slow cooker did not meet your expectations and that it overheats. A unit that consistently overheats on every setting is not performing as it should, and we understand how frustrating it is to have meals ruined, given the cost of ingredients today.
We value your feedback and it will be forwarded to the appropriate department for further review.
For assistance, please do not hesitate to get in touch with us directly. You can do so via the 'Contact Us' form on our official website. We can be reached by phone, Live Chat and email and we’re available Monday - Friday 9am -5pm Eastern Time. We look forward to assisting you.
Thank you!
Crockpot® Consumer Care
Thank you for reaching out to us with your feedback on our Manual 4.5-Quart Slow Cooker. We are sorry to hear that the slow cooker did not meet your expectations and that it overheats. A unit that consistently overheats on every setting is not performing as it should, and we understand how frustrating it is to have meals ruined, given the cost of ingredients today.
We value your feedback and it will be forwarded to the appropriate department for further review.
For assistance, please do not hesitate to get in touch with us directly. You can do so via the 'Contact Us' form on our official website. We can be reached by phone, Live Chat and email and we’re available Monday - Friday 9am -5pm Eastern Time. We look forward to assisting you.
Thank you!
Crockpot® Consumer Care
Written by a customer while visiting crock-pot.com
Customer Rating
5
Great
on January 22, 2026
Posted by: oliviaw488_7882
Awesome crockpot for a nice meal time dinner. Easy to use makes the house smell amazing with any dish you choose to cook in it! Whether it’s simmering all day or not it’s well worth the money! With its awesome design it’s easy to assemble. Safety features as well are a plus!
Written by a customer while visiting influenster.com
