Customer reviews from usa.canon.com
Canon - PIXMA MG5620 Wireless All-In-One Printer - Black
Average customer rating
3.1 out of 5
3.1
(29 Reviews)
Open Ratings Snapshot
Rating breakdown 29 reviews
5 Stars
8
4 Stars
6
3 Stars
3
2 Stars
5
1 Star
7
0%of customers recommend this product. 
(
0 out of 8
)
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Customer Reviews for Canon - PIXMA MG5620 Wireless All-In-One Printer - Black
Customer Rating
5 out of 5
5
Love it!
on December 19, 2014
Posted by: Shay
from Tampa, FL.
I love my new Canon Pixma 5620 Printer!
I especially love how easy it is to scan items and insert them where I want them.
Written by a customer while visiting usa.canon.com
Customer Rating
2 out of 5
2
OK but not what I expected
on November 28, 2014
Posted by: littlej
from Philly
I had an older canon inkjet that suddenly told me there was a paper jam, when there was no paper, so I went ahead and ordered an air print, which I did not have before. This printer, although quieter, uses a great deal of ink, as did my other canon, so once again, I will be spending more money on ink than on the printer. I thought that I got a great deal as loyalty, but I saw this printer advertised for less at another store. As far as printing, it is not as dark as my previous one, unless I make it darker and use up more ink. Also, not all apps recognize this printer, who knew. This will be my last canon.
Written by a customer while visiting usa.canon.com
Customer Rating
2 out of 5
2
Good... when it works.
on March 28, 2018
Posted by: LydiaR
The biggest reason I got this printer was because I wanted something wireless. The wireless printing almost NEVER works on the first try. I always have to restart both my computer and the printer, unplug, etc., wait, then start again. Sometimes I have to do this multiple times just to print one page of a PDF. It's infuriating, especially when I'm in a hurry. I have no idea why it happens and there is no support for it -- just advice to restart both machines. Why can't it just work??
I've had this printer for 3 years and it has done this from the beginning.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1 out of 5
1
Ugh I hate this printer
on November 24, 2015
Posted by: Wendy
from Philadelphia, PA, United States
I bought this printer to replace the Canon pixma 640 which I LOVED and it just stopped working. I have had it about a month, use it for single copies and lots of photos . It worked well for a while and now it is unpredictable. It is very quirky and sensitive to the paper, I am constantly running back and forth to 'register the paper' which seems unnecessary. Sometimes it does not print what I send, other times it prints half copies or multiple copies. It is a cheap plastic machine, difficult to use for what should be a simple task, and not fun at all. The quality of the photos is just average, the ink usage is not great, but I like being able to replace individual color cartridges. I AM VERY DISAPPOINTED don't buy it.
Written by a customer while visiting usa.canon.com
Customer Rating
1 out of 5
1
Built in obsolescence
on April 22, 2019
Posted by: unique6962
Don't waste your money with a Canon printer, especially this one. It will break within a year, with no way to fix it (software bugs). If I print nothing comes out, I can only trick it to print by setting it to the photo paper settings. I wish there were laws against this. Its a shame, canon used to be known for quality products.
Written by a customer while visiting usa.canon.com
Customer Rating
3 out of 5
3
eats up ink
on December 23, 2015
Posted by: Nat97305
from Salem, OR, United States
I print mailing labels about 15 - 20 per month, and the occasional teen homework assignment. I am in my first year (7 months), and have had to replace the blue, yellow and now my second time replacing the XL black and now my regular black is low. I can't imagine why I need to replace ink already when I print in black and white, never in color and in 7 months only printed about 100 half sheet labels. Now I am getting that notice that once again one of the cartridges is low. I am not impressed with this one. I am going back to HP.
Written by a customer while visiting usa.canon.com
Customer Rating
1 out of 5
1
Worse Purchase Ever
on May 21, 2015
Posted by: ME
from OKLAHOMA
After writing a scathing review the website closed before I could hit the POST button. They must be reading as I write! This machine is flimsy plastic. It will not print without complete attention to its actions. Always has to register the paper before !printing, even though I'm using the same paper always! Also, it will say there is NO PAPER when there is paper loaded but the machine pushes the paper back out of the feed when it tries to pull one into it. It is supposed to print on both sides (duplex printing) but because it tells me that there is no paper for each printing there is no advantage to this. DON'T BUY THIS HEADACHE!!!
Written by a customer while visiting usa.canon.com
Customer Rating
2 out of 5
2
Not impressed
on April 10, 2015
Posted by: Abuilt
from Nyack NY
I generally like Cannon products but this series of printer seemed fragile and cheaply made. Print quality is good but it cycles and makes a lot of unnecessary noise before and after printing. Not very impressive. I brought it back and bought a Brother MFC-J6520DW, more $ but it was worth it.
Written by a customer while visiting usa.canon.com
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