Customer reviews from usa.canon.com
Canon - PIXMA MG5620 Wireless All-In-One Printer - Black
Average customer rating
3.1
(29 Reviews)
Rating breakdown 29 reviews
5 Stars
8
4 Stars
6
3 Stars
3
2 Stars
5
1 Star
7
0%of customers recommend this product.
(
0 out of
8)
Customer Reviews for Canon - PIXMA MG5620 Wireless All-In-One Printer - Black
Customer Rating
3
REGRET BUYING PRINTER
on April 17, 2015
Posted by: NANDI
from Harrisburg, PA
I purchased this printer at the recommendation of a Canon tech after my Canon Pixma MG5320 stopped working and needed repairing and the nearest Canon repair store was nearly 100 miles away. I LOVED MY MG5320.
This MG5620 is nowhere near as well made as the MG5320. This MG5620 is very noisy; the MG5320 was very quiet. The MG5320 paper output tray opened automatically when you copied or printed; you have to manually open the MG5620 paper output tray. I close the paper output tray on this MG5620 in order to avoid dust collecting in the printer. This MG5620 Quick Menu has a black background and the text is gray which makes it hard to read. The MG5620 and the MG5320 ink cartridges run out extremely fast. As far as the quality of the printing and
copying of the MG5620, it's okay. I am so dissatisfied with this MG5620, I was going to return it and purchase another MG5320, but the MG5320 is no longer being manufactured. I'm so dissatisfied with this MG5620 that this may be the last Canon printer I purchase. It seems Canon should be improving their newer printer models not making them inferior to older models. But maybe that's what the world has come to...you pay more and get less.
This MG5620 is nowhere near as well made as the MG5320. This MG5620 is very noisy; the MG5320 was very quiet. The MG5320 paper output tray opened automatically when you copied or printed; you have to manually open the MG5620 paper output tray. I close the paper output tray on this MG5620 in order to avoid dust collecting in the printer. This MG5620 Quick Menu has a black background and the text is gray which makes it hard to read. The MG5620 and the MG5320 ink cartridges run out extremely fast. As far as the quality of the printing and
copying of the MG5620, it's okay. I am so dissatisfied with this MG5620, I was going to return it and purchase another MG5320, but the MG5320 is no longer being manufactured. I'm so dissatisfied with this MG5620 that this may be the last Canon printer I purchase. It seems Canon should be improving their newer printer models not making them inferior to older models. But maybe that's what the world has come to...you pay more and get less.
I WOULD NOT RECOMMEND THE PIXMA MG562!!!!
Written by a customer while visiting usa.canon.com
Customer Rating
2
Not Impressed
on June 1, 2016
Posted by: kamala
from NY, United States
I feel this printer eats up ink constantly, I need 2 black inks and the printer won't work without both of them. Thought Canon has good customer service this products is the worst. I will need to go to another brand.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
4
Happy But Slightly Frustrated
on April 10, 2015
Posted by: TT
from South Central Michigan
Was very happy to receive the printer which uses separate color cartridges and prints on both sides of a sheet of paper.
The frustrating part came when no actual manual was included only the folded PICTURE paper. If written instructions were also included on this paper, it would have made a much easier installation.
Written by a customer while visiting usa.canon.com
Customer Rating
3
A little disappointed
on September 12, 2016
Posted by: Jane
from New Jersey
I've always purchased Canon printers particularly because they offer separate color ink cartridges as well as the ability to print borderless. However, this printer has some disappointing flaws. The paper tray is compact, too compact; if you print more than 3 pages the paper falls to the floor. Also, seems Canon changed their ink cartridges. Cartridges use to made of clear plastic, so you could see how much ink was left after the printer told you it was empty. (You could usually get another 25 pages after the notice.) Now the cartridges are black leaving you to try to get a few more pages or switch too soon leaving ink left.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
Very Dissatisfied
on January 15, 2017
Posted by: Lindy
from Republic, MO, United States
Bought the MG5620 a year & a half ago, because I have had at least 3 Canon printers. I have only used this printer about 5 or 6 times since every time I go to use it, says out of paper, printer is off-line, not authorized to use. It is supposed to be wireless & does not operate wireless. Have had 2 inkjet 9000 series and they used less ink were work horses. I am very frustrated with this model.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
Total Junk. Error B203
on November 4, 2017
Posted by: Michael8615
from Los Angeles, CA, United States
I printed 10 pages and all of sudden got the dreaded Error B203 which means the print head burned up. Customer service told me to throw the printer away. I can't get a replacement because I bought the printer over a year ago and kept it as a back up to another Canon printer that died after a year. NEVER buying Canon anything again
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
4
Great Product!
on March 5, 2015
Posted by: Savvy
from ElCampo, TX
Purchased the Canon MG5620 as a replacement for the Canon MP620, which I had for over 6 yrs, the 5620 has great wireless features and photo and website features that will make printing so much more fun. Smart phone and tablet compatibilities and so easy to use. Can't wait to find all the bells and whistles! I am going to miss the SD card readers that my MP620 had! You are going to love this printer!
Written by a customer while visiting usa.canon.com
Customer Rating
1
Doesn't print without full color cartriges
on January 11, 2018
Posted by: chelly
from Montreal, QC, Canada
When I bought this printer, I was told that I could still print in black and white without needing to refill the color ink cartridge. However, that is not the case. This is extremely disappointing as this is the reason why I bought the printer in the first place. For a student, coloured ink becomes expensive and I am disappointed in this product.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com