Customer reviews from geappliances.com
GE - 5.1 Cu. Ft. 13-Cycle High-Efficiency Top-Loading Washer
Average customer rating
4.1
(77 Reviews)
Rating breakdown 77 reviews
5 Stars
49
4 Stars
10
3 Stars
3
2 Stars
3
1 Star
12
75%of customers recommend this product.
(
58 out of
77)
Customer Reviews for GE - 5.1 Cu. Ft. 13-Cycle High-Efficiency Top-Loading Washer
Customer Rating
5
Awesome Feature
on April 13, 2016
Posted by: High Octane
from Louisville, KY, United States
Bought this because of a recommendation from a friend. Very nice looking and easy to operate. Also filling this thing up with a whole container of detergent and fabric softener rocks.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
great features, amazaing washer
on May 9, 2016
Posted by: guyge
from pittston pa
I bought this washer and we love it amazing at how it washes with very little water I watch it wash and can't figure out how it does it
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Great capacity!!
on July 23, 2016
Posted by: sara33912
from Fort Myers, FL, United States
Washer works great, and can handle a huge load - including bulky bedding items.
I don't recommend using powder detergent, as it can leave 'powder marks' on darker items.
Love, love, love the liquid detergent and softener tanks - ingenious!!
I don't recommend using powder detergent, as it can leave 'powder marks' on darker items.
Love, love, love the liquid detergent and softener tanks - ingenious!!
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Cleans well with great features!
on November 7, 2016
Posted by: Handrews
from Richmond, VA, United States
Works great so far. I love the smart dispense, the wifi connection and most importantly, my clothes are extremely clean.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Great except for Smart Dispense
on January 4, 2017
Posted by: HeadWasher
from Richmond, Va
This is a great machine that washes clothes well and has tons of options. The smart dispense option leaves a lot to be desired however. It seems to work but the gauge that measures how much detergent is in the machine is not accurate. Its like driving 400 miles, looking down and your gas gauge is on FULL. You know something is off.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
Only a little buyer's remorse
on January 7, 2017
Posted by: Eastside Boris
from Cleveland, OH, United States
I'm a little gun shy about this washer only because the first unit delivered did not work at all; that delivery crew isn't going to be recruited by NASA anytime soon. Customer service was great and we got it all straighten out without any hassle except for a few extra days without a washer. The washer performs as expected. It does "walk" a little if the load is not balanced. We love the detergent and fabric softener reservoirs and being able to customize how much is used at the start of a load of clothes. The laundry app and wifi is a nice convenience. Overall I'm impressed.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
awesome!
on January 23, 2017
Posted by: Catherine123
from Houston, TX, United States
LOVE this washer. Very large, very quite, Wi-Fi enabled so that when the built-in laundry soap reservoir runs low it orders its own detergent. Same goes for the built in fabric softener reservoir. Yes it dispenses its own soap/fabric softener so that you don't have to add it every time. I can't believe how much laundry I can fit into this washer. My previous washer was a large capacity. But I can get 3X the amount in this one. Further the washer texts me when it is done and then "texts" the matching dryer to tell it what type and how much laundry to expect and how to dry it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Not enough water dispensed for medium size loads
on June 12, 2017
Posted by: JeannieMarie
from Overland Park, KS, United States
Very disappointed with this washer. The only way to get enough water to cover clothes is ton do an extra small load. Water does not get as hot as my old Maytag. Black and dark clothes need to be rinsed twice or you'll have soap residue. Sometimes soap dispenser does not dispense. Always watching over machine to make sure. Hoping I take breaks down so I can justify buying new machine. Does not clean well at all
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy JILLatGEA, GE Appliances, June 14, 2017
Thank you for taking the time to post your review on your washer. We regret your experience. Please take a look at the link, below, to review our tips on how to get the best performance from your appliance:
http://products.geappliances.com/appliance/gea-support-search-content?contentId=18098
If the above suggestions do resolve this issue, we recommend scheduling an appointment with an authorized GE Appliance technician who can properly diagnose and repair your appliance. You can schedule an appointment by calling 1-800-432-2737 or schedule on-line at:
http://www.geappliances.com/ge/service-and-support/service.htm
We appreciate your feedback.
http://products.geappliances.com/appliance/gea-support-search-content?contentId=18098
If the above suggestions do resolve this issue, we recommend scheduling an appointment with an authorized GE Appliance technician who can properly diagnose and repair your appliance. You can schedule an appointment by calling 1-800-432-2737 or schedule on-line at:
http://www.geappliances.com/ge/service-and-support/service.htm
We appreciate your feedback.
Written by a customer while visiting geappliances.com