Customer reviews from geappliances.com
GE - 5.1 Cu. Ft. 13-Cycle High-Efficiency Top-Loading Washer
Average customer rating
4.1
(77 Reviews)
Rating breakdown 77 reviews
5 Stars
49
4 Stars
10
3 Stars
3
2 Stars
3
1 Star
12
75%of customers recommend this product.
(
58 out of
77)
Customer Reviews for GE - 5.1 Cu. Ft. 13-Cycle High-Efficiency Top-Loading Washer
Customer Rating
5
Great GE Machines!
on March 7, 2017
Posted by: Timm66
from Milwaukee, WI, United States
This was the first time I bought a new washer and dryer in over 17 years. Wow! has technology changed. It is sooooo nice to be able to wash my comforter at home. The large capacity of these are awesome. There are so many great features it's hard to name them all. I love the auto-dispensing of the detergent and fabric softener. I also have these connected to my wifi and it is great to get a notification when the cycle is complete or nearing completion. And yes, clothes come out clean and dry.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Does not clean your clothes at all
on March 28, 2022
Posted by: T Wu
This washer has given us nothing but horrible washes since we had it. Almost every time a bunch of lint, undesolved detergent, and other soil is sticking in the clothing after washing. This is after regular basket cleaning, extra rinse, extra washes, separation techniques are used. For a washer that’s supposed to be maintenance free, I am lost how this appliance can’t perform the most important function for a washer: cleaning the clothing properly!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, April 4, 2022
Hi there,
Thanks for taking the time to write. We're so sorry to hear about the issues you've had with your clothing getting cleaned, we can understand how that'd be frustrating.
If you're still having these issues, take a look at the following article to see if it helps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17430&_ga=2.83242006.1408192323.1649073675-2073067042.1648835394
If you continue to have issues, we'd recommend reaching out to our service team for further help. They can be reached through the following page: https://www.geappliances.com/ge/service-and-support/service.htm
Hope this helps!
Best wishes,
Michael@GEA
Thanks for taking the time to write. We're so sorry to hear about the issues you've had with your clothing getting cleaned, we can understand how that'd be frustrating.
If you're still having these issues, take a look at the following article to see if it helps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17430&_ga=2.83242006.1408192323.1649073675-2073067042.1648835394
If you continue to have issues, we'd recommend reaching out to our service team for further help. They can be reached through the following page: https://www.geappliances.com/ge/service-and-support/service.htm
Hope this helps!
Best wishes,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst washing machine ever! stay clear
on February 26, 2023
Posted by: ineedanewwasher
this is the worst washing machine I could have picked. even with a small load it goes off balance. it then proceeds to fill with water to try to balance itself. my water bill is out of control! I spent a lot of money on this machine that is now going to the scrap yard because I won't even give it away because I don't want to frustrate anyone with this piece of junk! head the warnings from other reviews do not buy this machine
No, I would not recommend this to a friend.
Response from geappliances.comBy Devin@GEA, GE_Appliances, February 28, 2023
Hello-
We are so sorry to hear that you had a bad experience with your appliance. This is definitely not the quality that we expect here at GE Appliances, and we truly apologize for the disappointment and frustration this has caused.
Your feedback is very important to us because it ensures that we are aware of any changes and improvements we may need to make to our appliances.
Again, we truly apologize for the inconvenience. Thank you for you review!
-Devin@GEA
We are so sorry to hear that you had a bad experience with your appliance. This is definitely not the quality that we expect here at GE Appliances, and we truly apologize for the disappointment and frustration this has caused.
Your feedback is very important to us because it ensures that we are aware of any changes and improvements we may need to make to our appliances.
Again, we truly apologize for the inconvenience. Thank you for you review!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome washer!
on December 8, 2015
Posted by: grans
from Roanoke, VA, United States
I had to wait quite a while for the washer. It was well worth the wait! It exceeds my expectations.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Works well
on December 10, 2015
Posted by: Jenny Koz
from Pittsburgh, PA, United States
Very quiet, has lots of nice features. And it's visually appealing (looks nice and there's a lighted lid feature!).
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Best Washer and Dryer ever owned!
on December 29, 2015
Posted by: Csueiverson66
from South Dakota USA
This is my second set. Sold a pair with our home and had to get a new set for our new home. Clothes smell so clean and fresh! Love the automatic detergent and softener dispensers. So quick, clean and easy. This washing machine spins out the clothes better than any I've ever had. The dryer is just as nice!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
love it
on February 17, 2016
Posted by: angie Hoder
from Erie, PA, United States
Its a great washer, spins so well it cuts down on drying time.The WiFi feature is awesome.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
really nice
on March 8, 2016
Posted by: Old man cracker
from KS, United States
can get a lot of clothes done in a short time and get them clean.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com