Customer reviews from geappliances.com
GE - 5.1 Cu. Ft. 13-Cycle High-Efficiency Top-Loading Washer
Average customer rating
4.1
(77 Reviews)
Rating breakdown 77 reviews
5 Stars
49
4 Stars
10
3 Stars
3
2 Stars
3
1 Star
12
75%of customers recommend this product.
(
58 out of
77)
Customer Reviews for GE - 5.1 Cu. Ft. 13-Cycle High-Efficiency Top-Loading Washer
Customer Rating
5
The Best Feature- Wifi Connect!
on April 20, 2016
Posted by: faithbphotography
from Charlestown, IN, United States
When we moved we left our old Washer & Dryer- so we needed a new set. We purchased the GTW860SSJWS and the matching dryer. I've never owned or used such a deluxe washer. The clothes are cleaner, we use less water and the Wifi Connect talks to my phone. I always know what the washer (and dryer) is doing!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
appliance
on April 23, 2016
Posted by: dorothy and bill
a quality product, good performance , style and quet
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Just Delivered
on May 2, 2016
Posted by: CSS1
from Florida, United States
I received my new washer in perfect condition with complete installation. I was very satisfied with the installation. We have washed several loads with excellent results. We even washed a queen size comforter with no issues. The automatic detergent dispenser is a real convenience.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great machine
on June 6, 2016
Posted by: eastcoast
from Lynn mass
Just got this new one, used a few times and love it. It a real good machine.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
dispenser issues
on November 21, 2016
Posted by: tikcuf
from boise, id
i bought this over other models because of the soap and fabric softener reservoirs. these did not work however, even though i used name brand products (tide and downy). because of this and a broken light switch, my dealer replaced the machine. the second machine i received is having similar problems in which soap doesn’t dispense properly and level indicator lights don’t work properly. as a result it will need new control panel.
there is also no rinse and spin option on this machine.
finally, if you don’t want to use reservoirs for soap and fab soft, you have to do so by hand. this would mean interrupting the rinse cycle to add fab soft, which would be very inconvenient.
otherwise, the machine is well designed ergonomically and does a good job washing clothers.
there is also no rinse and spin option on this machine.
finally, if you don’t want to use reservoirs for soap and fab soft, you have to do so by hand. this would mean interrupting the rinse cycle to add fab soft, which would be very inconvenient.
otherwise, the machine is well designed ergonomically and does a good job washing clothers.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy BRENDAatGEA, GE Appliances, November 27, 2016
Hello,
Thank you for taking the time to write a review on your washer. We regret your experience. This is not the evaluation we would expect.
As we always strive to improve our products for our customers, we will be sure to share your comments with our engineering staff.
Thank you for your feedback.
Thank you for taking the time to write a review on your washer. We regret your experience. This is not the evaluation we would expect.
As we always strive to improve our products for our customers, we will be sure to share your comments with our engineering staff.
Thank you for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
3
Not thrilled
on December 5, 2016
Posted by: Kava
from Arlington, VA, United States
Despite the huge drum, the washer has somewhat limited capacity if you want everything clean. Clothes just aren't able to move around much since there is no way to churn a large or heavy load, so you have to do smaller loads. The spin cycle is effective and clothes dry quickly which helps offset the very long wash cycles. Also wish I had the option of just doing a short rinse cycle. The shortest option is 40 minutes. Missing my front loader.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
LOVE THIS MACHINE
on January 23, 2017
Posted by: tlaff2
from Pleasanton, CA
This is the best washing machine I've ever used. My family bought one for our cabin and I immediately grabbed one for my house as well. Large capacity makes washing comforters very easy.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
WONDERFUL WASHER!
on January 24, 2017
Posted by: Akintobi09
from Cincinnati, OH, United States
I purchased this appliance about a month ago. I love the dispenser for detergent and softener. I actually have saved on these items as I tend to over pour. The washer is large whereby I can launder my rugs and pillows. It does a great job and love the LED lighting inside the tub. I would definitely recommend purchasing this washer.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com