Customer reviews from geappliances.com
GE - 24" Top Controls Tall Tub Built-In Dishwasher
Average customer rating
2.7
(289 Reviews)
Rating breakdown 289 reviews
5 Stars
57
4 Stars
37
3 Stars
51
2 Stars
36
1 Star
108
35%of customers recommend this product.
(
95 out of
269)
Customer Reviews for GE - 24" Top Controls Tall Tub Built-In Dishwasher
Customer Rating
1
Terrible dishwasher
on January 7, 2023
Posted by: Shaidester
This doesn’t even deserve a one star review. This dishwasher came with the house and was terrible. Started beeping randomly with a wake up chime for a year. Last week it decided to just die. Barely 3 years of use. I bought a Bosch to replace this. Never getting a GE again.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Elliot@GEA, GE Appliances, January 9, 2023
Hi there, thank you for the feedback. We are so sorry to hear about your issues with your dishwasher not holding up as expected, and we are so sorry for the trouble this has been for you. We hope for the opportunity to earn back your business soon. -Elliot@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Dissatisfied GE customer
on July 9, 2023
Posted by: TRIPSDAD58
from FLORIDA
My dishwasher stopped draining after only 5 years. Very noisy, but could live with it. However, we ran the dishwasher one evening after dinner and when I came to the kitchen to get something found water all over my floor. I am very good about cleaning my products and had just cleaned the Fine and Ultra Fine filters, which were not dirty. Now I have to find out what happened and replace it. Very frustrating as I always enjoyed GE appliances. My refrigerator stove and microwave are all GE. Hope they don't falter. At this point I would not recommend this product to a consumer.
Features
4
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Charlie@GEA, GE_Appliances, July 10, 2023
Hello,
We're sorry to hear that you dishwasher stopped draining and flooded the kitchen.
If excessive water is remaining in the bottom of the dishwasher, there are a few things that can cause this issue. Please refer to the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16240
There are many sounds you may hear when your dishwasher is in use.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269
If the issue continues to persist we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Have a great day! -Charlie@GEA
We're sorry to hear that you dishwasher stopped draining and flooded the kitchen.
If excessive water is remaining in the bottom of the dishwasher, there are a few things that can cause this issue. Please refer to the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16240
There are many sounds you may hear when your dishwasher is in use.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269
If the issue continues to persist we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Have a great day! -Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Same issue as others
on August 15, 2023
Posted by: BMoreKM77
Ours finally went caput. It has been intermittently been losing power to the control panel. We usually have to reset the breaker and change the plug the dishwasher is plugged into. Had an electrician check our plugs and electrical box, and everything was fine. I have been reading this is a common issue with this brand and model, so I will be choosing a different brand. Sad this dishwasher was barely 5 years old and already having issues.
Features
3
Performance
4
Quality
1
Value
2
Response from geappliances.comBy Jonathon@GEA, GE Appliances , August 16, 2023
Hello - Thank you so much for taking a moment to connect and share your review. We're sorry to hear about your dishwasher losing power and shutting off. That is not something we want to happen at all.
With this in mind, we are going to forward this over to our product team to review. This way we can make sure that this doesn't happen going forward and find ways to improve our models. Thank you again for sharing this with us, we're sorry we let you down.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
With this in mind, we are going to forward this over to our product team to review. This way we can make sure that this doesn't happen going forward and find ways to improve our models. Thank you again for sharing this with us, we're sorry we let you down.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
NO POWER
on May 27, 2024
Posted by: Roman1999
Same review as everyone else! Came with my new home in 2018! NO POWER! Did anyone know how to fix the problem?? Thanks!
Features
5
Performance
5
Quality
1
Value
1
Response from geappliances.comBy Michael, GE_Appliances, May 29, 2024
We hate to hear that your dishwasher has no power; we want to help. We recommend taking a look at the article below for some things you can try on your own.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17396
If you continue to have issues, we suggest reaching out to our service department directly by calling 1-800-432-2737 to discuss having your unit diagnosed by a qualified technician.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17396
If you continue to have issues, we suggest reaching out to our service department directly by calling 1-800-432-2737 to discuss having your unit diagnosed by a qualified technician.
Written by a customer while visiting geappliances.com
Customer Rating
1
FAILED, no power, same as everyone else
on August 17, 2024
Posted by: Gesucksbadd
Absolutely unreal that everyone has the exact same issue after purchasing in 2018. Class action lawsuit? Let’s take these guys down for millions.
Turned off from GE for life
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, August 19, 2024
We're sorry to hear that your dishwasher stopped working. We want to ensure you get the assistance you need, and an agent will be reaching out to you by email.
Written by a customer while visiting geappliances.com
Customer Rating
2
Not a good built dishwasher
on October 1, 2024
Posted by: Mukk001
it makes sense now, 2018 new home, builder install, it finally dies after working for 6.5 yrs and losing power intermittently many times during this time frame(was hoping it comes back one more time, no luck), should attribute the problem to the inefficient control board.
Response from geappliances.comBy Jonathon, GE_Appliances, October 2, 2024
We are sorry to hear about your dishwasher not working properly. We want to help. We suggest getting one of our approved technicians out for diagnostics. You can do so by calling 1-800-432-2737 or by visiting this link here (https://www.geappliances.com/ge/service-and-support/service.htm).
Written by a customer while visiting geappliances.com
Customer Rating
1
Loss of power
on November 6, 2023
Posted by: GEwashed
from Washington DC
Exact same problem as everyone else. Dishwasher came with the house in 2018 and has been losing power intermittently but now its completely defuct.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, Haier_Appliances, November 7, 2023
Oh no! We are so sorry to hear that your dishwasher is no longer operational. We strongly encourage you to schedule a service appointment with one of our certified technicians to get this issue properly diagnosed and resolved.
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate you taking the time to leave us a review. Please let us know if you have any additional questions or concerns. We're happy to help. - Adrian@GEAppliances
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate you taking the time to leave us a review. Please let us know if you have any additional questions or concerns. We're happy to help. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst Dishwasher Ever
on January 10, 2017
Posted by: Zoey1
from co
This dishwasher came with my new home. Worst dishwasher I have ever owned.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com