Customer reviews from geappliances.com
GE - 24" Top Controls Tall Tub Built-In Dishwasher
Average customer rating
2.7
(289 Reviews)
Rating breakdown 289 reviews
5 Stars
57
4 Stars
37
3 Stars
51
2 Stars
36
1 Star
108
35%of customers recommend this product.
(
95 out of
269)
Customer Reviews for GE - 24" Top Controls Tall Tub Built-In Dishwasher
Customer Rating
1
Builder Grade Dishwasher
on March 6, 2019
Posted by: Hopper3616
from Denver, CO
Horrible product. Lasted only 2 years before having to replace the entire thing. Parts are not quality and do not last.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARONatGE, GE_Appliances, March 12, 2019
Hello Hopper3616 - Thank you for providing a review on your dishwasher.Your comments are important to us and we appreciate your feedback. As we always strive to improve our products for our customers, we will be sure to share your comments with our engineering staff and parts department.
Written by a customer while visiting geappliances.com
Customer Rating
1
Should be recalled
on November 26, 2021
Posted by: libertycdamac
from Orlando Florida
Our dishwasher was installed by the builder and lasted less than three years before it went completely dead! No power, no lights, and even after resetting the circuit breaker and still no power! I thought the dishwasher did a great job washing dishes however after three years it should not need to be replaced! It makes me not want to buy anther GE product
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, November 30, 2021
Hi there,
We're truly sorry to hear that your dishwasher has died after three years. This is not the experience we want for our customers and understand your frustration. We would recommend scheduling a service appointment with a GE qualified technician for repairs. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is helpful. Mike@GEA
We're truly sorry to hear that your dishwasher has died after three years. This is not the experience we want for our customers and understand your frustration. We would recommend scheduling a service appointment with a GE qualified technician for repairs. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is helpful. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Very Bad quality
on February 11, 2023
Posted by: Aron2000
from Ohio
It will not last long. Mine also got no lights in the user interface after two years. User control panel is faulty. This is a known issue. Repair person asking us to throw it in trash since repair will cost more people. Now we are adding unnecessary trash to the world. GE should recall this lemon product or replace the user control board.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra@GEA, GE Appliances, February 13, 2023
Hi there,
We're sorry about your experience with your dishwasher. Thank you for choosing GE Appliances. It means alot.
An agent will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Your satisfaction is important to us. We appreciate you sharing.
Have a great day. - Tierra@GEA
We're sorry about your experience with your dishwasher. Thank you for choosing GE Appliances. It means alot.
An agent will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Your satisfaction is important to us. We appreciate you sharing.
Have a great day. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
AVOID GE DISHWASHERS!
on March 20, 2023
Posted by: mynicknamegoeshere
from Austin, TX
Builder installed this unit new - i bought house in may 2018. Used the dishwasher fewer than 20 times since it was installed, and it's been problem after problem on the NEW device. Now I'm finding the control board is defunct - which apparently is a massive widespread issue that GE never recalled and just expects customers to pay for their over-priced service techs to resolve. It will cost me more to fix this product - where the computing components should not be this far behind the rest of the field - than it's worth. Likely switching brands entirely because I can't sell or rent the house with this garbage installed in it. At the end of the day, even when this unit was brand new it didn't wash all the dishes - that's why I barely used it. What's the point of a dishwasher if you have to pre-rinse and post-wash everything you run through it? And yes - I am using only their recommended detergents.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy GE_Appliances, March 23, 2023
Hello- Thanks for contacting us.
We know it’s frustrating when you buy an appliance only to find yourself unhappy with it, especially something as prominent as a dishwasher.
While this dishwasher would cost more to repair it, we would suggest replacing the unit. Here are some of the options: https://www.geappliances.com/ge-appliances/kitchen/dishwashers/built-in-dishwashers/
If you have any questions in the future, please let us know. We are here to help!
-Charlie@GEA
We know it’s frustrating when you buy an appliance only to find yourself unhappy with it, especially something as prominent as a dishwasher.
While this dishwasher would cost more to repair it, we would suggest replacing the unit. Here are some of the options: https://www.geappliances.com/ge-appliances/kitchen/dishwashers/built-in-dishwashers/
If you have any questions in the future, please let us know. We are here to help!
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
VERY Loud, SLOW, and Essentially Died in 3 years
on December 11, 2021
Posted by: ParksidePl
This is beyond loud and incredibly slow — it takes 4 plus hours for a normal cycle and even when pre rinsed and not fully loaded the dishes still aren’t clean. I’m now in the process of replacing this machine and am torn between a machine that matches the other appliances or a different brand that actually does what it says it will do. Also, the plastic coated racks peeled within the first year. I’m single and rarely used the machine. It was builder grade included in my new home build. Stay away or upgrade if you can.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, December 17, 2021
Hello there, we're so sorry to see that your dishwasher is running slower and louder than expected, only for the dishes to not clean well and that your racks peeled. We can only imagine how aggravating this would get for you to deal with.
For the best help, we first suggest viewing the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452
If your dishwasher still isn't cleaning well, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
In addition, we'll be sharing your comments about the noise level and time with our design team so that they may look into this. Your review goes a long way in giving us ways to capitalize on improvements, so thank you for sharing.
Guy@GEA
For the best help, we first suggest viewing the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452
If your dishwasher still isn't cleaning well, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
In addition, we'll be sharing your comments about the noise level and time with our design team so that they may look into this. Your review goes a long way in giving us ways to capitalize on improvements, so thank you for sharing.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Don't buy
on February 3, 2023
Posted by: Laura Ae
from West Palm Beach, FL
We bought our house a little over 2 years ago. The house was only 2 or 3 years old when we bought it, and this dishwasher came included. We assume it was installed by the builder. It's been giving us trouble for the last 6 - 12 months, not working unless we reset the breaker and randomly beeping. Looks like it finally died. I'm sure GE has better models than this, but if they're willing to make this junk model, then I'm not willing to take a chance on any of their other models.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, February 6, 2023
Hi there-
We appreciate your feedback on your appliance! We are so sorry to hear that you are experiencing issues with your dishwasher.
We understand the inconvenience it causes the household flow and operation when you do not have functioning dishwasher, and we truly apologize for this.
If you are interested in repairing the unit, you can schedule a service appointment with GE Appliances Factory Service by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Thanks again for your review. Again, we truly apologize for the inconvenience.
Kind regards,
-Devin@GEA
We appreciate your feedback on your appliance! We are so sorry to hear that you are experiencing issues with your dishwasher.
We understand the inconvenience it causes the household flow and operation when you do not have functioning dishwasher, and we truly apologize for this.
If you are interested in repairing the unit, you can schedule a service appointment with GE Appliances Factory Service by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Thanks again for your review. Again, we truly apologize for the inconvenience.
Kind regards,
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Quit working after 5 years
on May 1, 2023
Posted by: Bad bad Dishwasher
Unfortunately this dishwasher came with a brand new construction home in 2018 and has already stopped working. Not sure I can recommend this brand if you only get 5 years out of it. My previous dishwasher was still working after more than 13 years but I left it at my previous house unfortunately
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie@GEA, GE_Appliances, May 2, 2023
Hello,
We understand how important it is that a unit has great longevity, and we apologize that this unit has not lasted as long as you expected.
If your dishwasher has no power going to it (the display or buttons are not lighting and the dishwasher is non-responsive), there are a few things you can do to try to resolve this issue.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17396
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17397
If the issue continues to persist we suggest scheduling an appointment with our factory service and repair team by calling 1-800-432-2737 Monday – Friday: 7 a.m. – 10 p.m. ET and Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope you are able to get this resolved quickly.
-Charlie@GEA
We understand how important it is that a unit has great longevity, and we apologize that this unit has not lasted as long as you expected.
If your dishwasher has no power going to it (the display or buttons are not lighting and the dishwasher is non-responsive), there are a few things you can do to try to resolve this issue.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17396
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17397
If the issue continues to persist we suggest scheduling an appointment with our factory service and repair team by calling 1-800-432-2737 Monday – Friday: 7 a.m. – 10 p.m. ET and Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope you are able to get this resolved quickly.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Average
on July 19, 2016
Posted by: averageguy
The dishwasher had issues to start and is average at cleaning. Dishwasher pods sometimes do not open/dissolve all the way and cleaning is average at best with 2 cycles needed at times.
Features
4
Performance
3
Quality
3
Value
3
Written by a customer while visiting geappliances.com