Customer reviews from geappliances.com
GE - 24" Top Controls Tall Tub Built-In Dishwasher
Average customer rating
2.7
(289 Reviews)
Rating breakdown 289 reviews
5 Stars
57
4 Stars
37
3 Stars
51
2 Stars
36
1 Star
108
35%of customers recommend this product.
(
95 out of
269)
Customer Reviews for GE - 24" Top Controls Tall Tub Built-In Dishwasher
Customer Rating
1
Terrible low quality leaky dishwasher
on August 13, 2022
Posted by: Dmi22
from Lake Stevens, WA
Ruined my floors from leaking. It leaks from inside the door!
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, August 18, 2022
Oh no!
We're incredibly sorry to hear that your dishwasher has leaked and ruined your floors. It's absolutely understandable how infuriating that would make somebody. We would greatly encourage you to schedule a service appointment so a technician can repair your dishwasher.
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Let us know if you have any questions. Mike@GEA
We're incredibly sorry to hear that your dishwasher has leaked and ruined your floors. It's absolutely understandable how infuriating that would make somebody. We would greatly encourage you to schedule a service appointment so a technician can repair your dishwasher.
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Let us know if you have any questions. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Gave after 1 year, conveniently.
on August 25, 2022
Posted by: UpsetcustomerRedlands
from Redlands, CA
Appliance include in new house purchase. Brand new appliances. Stopped working after 1.5 years. Have tried troubleshooting with no success. It just started beeping one day and then shut off.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Pablo@GEA, GE Appliances, August 26, 2022
Hello - we're happy to see that you rated this unit high on performance and features, but we're also sorry that you've had to experience this situation.
We recommend scheduling a service appointment for one of our qualified technicians to assess your unit by calling us at: 1-800-432-2737, or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Please know you can also reach out to us on social media if there are other questions or concerns we can assist you with.
Have a great day.
Pablo@GEA
We recommend scheduling a service appointment for one of our qualified technicians to assess your unit by calling us at: 1-800-432-2737, or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Please know you can also reach out to us on social media if there are other questions or concerns we can assist you with.
Have a great day.
Pablo@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Overall good!
on May 26, 2024
Posted by: Linda Kay A
from Louisiana
Love this machine, but bottom rack has not held up. Has to be replaced - other than that , quiet and hard working machine.
I would recommend this to a friend!
Features
5
Performance
5
Quality
3
Value
3
Response from geappliances.comBy Michael, GE_Appliances, May 29, 2024
We’re happy to hear that your dishwasher has been providing quiet yet powerful performance, but we hate that your bottom rack hasn’t held up. This is not something we want or expect to hear, and we’ll be sure to forward your experience to our product team so that we can work to ensure issues like this don’t continue to occur.
Written by a customer while visiting geappliances.com
Customer Rating
1
Same issue No power coming but outlet has power
on September 2, 2024
Posted by: BalaK
from Ontario, CA
Same problem as everyone else! Came to new home in 2018 now dish washer not working. I verified all mentioned in the document. Everything good seems problem with this model. Any law suit opened for this model? Issue seems to be with this model only.
Response from geappliances.comBy Charlie, GE_Appliances, September 4, 2024
We're sorry to hear that your dishwasher does not have power. This isn't something that we expect from our products. We recommend referring at the troubleshooting steps at this link here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17396
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17396
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
Unhappy
on November 21, 2024
Posted by: BJM16
from New Jersey
This dishwasher was already installed in my new construction home in 2018. I can honestly say, since 2018, I have used this dishwasher less than 20 times. First off, it never ever dried the items after the wash. A few months ago it started beeping and now it is completely inoperable. It won’t turn on. Apparently, this same issue has affected my neighbors too, and they eventually had to purchase a new dishwasher. From the looks of it many others have dealt with the same issues. There’s no point calling GE or even scheduling a professional to look at it because it will be costly for parts and labor, and even then it will likely breakdown again. My new dishwasher will NOT be GE.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
2
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, November 26, 2024
We'd like to gather more information regarding your dishwasher. A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
GE is 0-2 on home purchased last year
on November 23, 2024
Posted by: H2017
My house was built in Nov 2017, I bought it last year and already had to replace the built in GE microwave this year which is not used often and now I am having issues with my GE dishwasher as well seem to be terrible products with no warranty left. I have never had so many issues with a brand and had to replace after such a short period of time. I only run dishwasher about once a quarter so rarely been used and last 2 times seems like heat dry is not coming on and it lights and beeping come on randomly all the time now.
Response from geappliances.comBy Adrian, GE_Appliances, December 2, 2024
We know the importance of an appliance operating as expected and lasting for an extended amount of time. We advise you to schedule service with one of our certified technicians to get this dishwasher issue properly diagnosed and resolved. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
Avoid buying and don’t waste money repairing
on November 30, 2024
Posted by: MHYdover
My dishwasher came as a builder appliance upgrade in a new construction in 2017. This is supposed to be the better model. Since then, i had completely changed the new door 2 years ago due to power failure which seems to be a common problem based on all the review. Now it is leaking on the bottom of the door when the wash is going. The door is new with new lower door gasket that is less than 2 years old. Now i have a leaking problem. The labor and parts for the door change and more labor and parts for changing the lower door gasket assuming that it is the cause of the leak will be more than the total cost of this dishwasher. GE is like Boeing. Used to be good and now just manufactures trashy expensive product. Better to spend more money on other brands than any GE product.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, December 13, 2024
We'd like to lend a hand with your dishwasher. You can anticipate receiving an email from a member of our team to request more information. Please respond as soon as possible.
Written by a customer while visiting geappliances.com
Customer Rating
3
Started b4 I went to work still running 8hrs later
on April 9, 2025
Posted by: HelpHelp
Honestly, in all fairness…. Before I give a subjective review please contact me so I can provide feedback about this appliance. Right now the feedback wouldn’t be favorable, however I prefer you to reach out and assist me with this appliance
Response from geappliances.comBy Adrian, GE_Appliances, April 9, 2025
We would like to assist you with this matter and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com