Customer reviews from geappliances.com
GE - 24" Top Controls Tall Tub Built-In Dishwasher
Average customer rating
2.7
(289 Reviews)
Rating breakdown 289 reviews
5 Stars
57
4 Stars
37
3 Stars
51
2 Stars
36
1 Star
108
35%of customers recommend this product.
(
95 out of
269)
Customer Reviews for GE - 24" Top Controls Tall Tub Built-In Dishwasher
Customer Rating
2
Piece of Junk
on June 23, 2021
Posted by: CHSPARKLE
from Cincinnati, OH
This dishwasher only worked well for 3 years. I have never had a dishwasher go bad after such a short time. This was a model my home builder chose to put in this house. The cycle ran for almost 3 hours...way too long! I would not recommend.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, June 24, 2021
Hello there, we're terribly sorry to hear your dishwasher quit working as it should after just three years and that your cycles were longer than expected. This is never what we want to see from our consumers, so we can imagine your frustration.
If you're wanting it fixed, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're wishing you the best and we appreciate you reaching out to us.
Guy@GEA
If you're wanting it fixed, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're wishing you the best and we appreciate you reaching out to us.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Poorest dishwasher ever
on June 28, 2021
Posted by: Oregongirl
from Redmond oregon
Quit working in less than 3 years
Never got dishes clean as it should.
Never got dishes clean as it should.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, June 29, 2021
Hello, Thanks for the review. We're so sorry to hear of your disappointment in this Dishwasher. Your business is greatly appreciated and we want to offer quality products to all of our consumers. We will work to improve this appliance. Thank you for your time and have a great day.
-Sylvia@GEA
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Worked good at first but......
on July 18, 2021
Posted by: airdoc42
from Cleveland, Oh
Had my home built 3.5 years ago with GE GDT535PGJ2BB dishwasher installed by builder. No issues until the last couple months. The unit started beeping for no apparent reason when it wasn't in a wash cycle. That was an intermittent issue. About 2 weeks later a new issue arised. The unit would not turn on. Verified power was good at the outlet. Initially, unplugging the dishwasher, waiting a couple minutes and plugging back in would get it working. Now that no longer works. The dishwasher is totally unresponsive. Seems like this model is unreliable. I wouldn't recommend this for the long haul....
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
3
Response from geappliances.comBy John@GEAppliances, GE Appliances, July 21, 2021
Thank you for being part of the GEA family and taking the time to complete a review on your dishwasher. We're sorry to hear about the power issues you have experienced with the dishwasher. This is a frustrating situation and we hope you will have the appliance diagnosed by a GEA technician. Please call 1-800-432-2737 or schedule online here: https://www.geappliances.com/ge/service-and-support/service.htm
Thanks so much. - John@GEA
Thanks so much. - John@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Stopped working already!
on August 5, 2021
Posted by: Casey907
from Ravenna OH
Our Dishwasher is only 3 years old and has already stopped working!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, August 6, 2021
Hello there, we're awfully sorry to hear that your 3-year old dishwasher has stopped working. This is never what we want to hear from our consumers so we can imagine the disappointment you're feeling. We're pleased to see you've called to schedule service as we are confident our technicians are fit to get you squared away. If you come across any other issues, please send us a message on social media so that we can assist you. All the best.
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor quality, power issue seem to affect too MANY
on August 11, 2021
Posted by: ChrisD1
from Washington DC
There seems to be a consistent theme arising, poor quality and a known issue. I've seen a few other reviews and comments online about power issues.
Had my dishwasher installed by builder less than 18 months ago. Worked fine until a few months ago. The unit beeps intermittently, and won't power on other times. I've verified there is power to unit, so the issue is in the dishwasher itself. No issues until the last couple months. The unit started beeping for no apparent reason when it wasn't in a wash cycle. That was an intermittent issue. About 2 weeks later a new issue arised. The unit would not turn on. Verified power was good at the outlet. The dishwasher is totally unresponsive. Seems like this model is unreliable. I wouldn't recommend this!
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, August 13, 2021
Good day,
We're awfully sorry to hear that your dishwasher has recently become unresponsive. We certainly don't expect our appliances to behave this way and understand your frustration. We would recommend scheduling a service appointment with a GE technician to resolve your issue.
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
If you need anything else, please let us know. Stay safe! Mike@GEA
We're awfully sorry to hear that your dishwasher has recently become unresponsive. We certainly don't expect our appliances to behave this way and understand your frustration. We would recommend scheduling a service appointment with a GE technician to resolve your issue.
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
If you need anything else, please let us know. Stay safe! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Don't buy
on August 14, 2021
Posted by: Jeffrey L
This model was installed when the house was built 3 years ago. It worked okay when it worked at all but recently was beeping intermittently while not in use. A couple weeks ago we lost complete power to the unit and it will not power on. I verified that the circuit breaker is on and reset it but still no power. The plug is connected properly. I even tried to reset the lock feature thinking my 4-year old played with the buttons. I got nothing. It's pretty sad that these appliances don't last more than 3 years.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, August 17, 2021
Hi, We appreciate you reaching out. We're truly sorry about your dishwasher situation and can imagine how incredibly frustrating this is. We'd like to get some additional information and we'll be reaching out to you via email. Thank you so much for your feedback. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Less than 2.5 years old - just stopped working.
on August 21, 2021
Posted by: Scott TN
from TN
GDT535PSJ5SS dishwasher is less only about 2.5 years old and has stopped working. After reading other reviews - seems to be a very common problem with this model. No lights - no power - no response. After reading these comments I think GE knows these DW's are defective - there must be a recall.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, August 23, 2021
Hi there,
We're terribly sorry to hear that your dishwasher has stopped working. We can certainly understand how stressful that is and would recommend scheduling a service appointment. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We can certainly understand your concern when hearing negative comments regarding your dishwasher. We can tell you that we are committed to manufacturing quality appliances. Unfortunately, one may not hear from the thousands that have purchased this product and had no issues. We have an ongoing commitment to improve quality, so if there are any issues, they are addressed.
Thanks for reaching out! Mike@GEA
We're terribly sorry to hear that your dishwasher has stopped working. We can certainly understand how stressful that is and would recommend scheduling a service appointment. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We can certainly understand your concern when hearing negative comments regarding your dishwasher. We can tell you that we are committed to manufacturing quality appliances. Unfortunately, one may not hear from the thousands that have purchased this product and had no issues. We have an ongoing commitment to improve quality, so if there are any issues, they are addressed.
Thanks for reaching out! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Product, Beautiful Appearance!
on November 11, 2021
Posted by: BryanMI
from Okemos, MI
We have had this dishwasher for three years and have been very happy with its quality, performance, and it looks beautiful in our new kitchen! Very quiet running and we have never had to run a load twice - that alone is the best feature!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com