Customer reviews from geappliances.com
GE - 30" Built-In Gas Cooktop - Black
Average customer rating
4.3
(133 Reviews)
Rating breakdown 133 reviews
5 Stars
80
4 Stars
33
3 Stars
7
2 Stars
8
1 Star
5
86%of customers recommend this product.
(
112 out of
130)
Customer Reviews for GE - 30" Built-In Gas Cooktop - Black
Customer Rating
3
one out four knobs works properly
on February 29, 2020
Posted by: Chuyin S
from Oklahoma City
I'm not sure if this is a common issue or the unit came with the wrong knobs. Only the front right burner knobs works properly. What I mean is that in order to unlock the knob you have to push it down and then turn it. On the other three burners, the knobs won't push down to unlock them. I have to remove them and manually push the knob post to unlock them so they can turn.
I inspected the knobs and they all look good and work on the front right burner but won't work work on the other three burners.
Other than this, the unit is decent.
I would recommend this to a friend!
Features
4
Performance
3
Quality
2
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Scratches and labels come off
on June 29, 2021
Posted by: carwul56
from Bradenton, FL
My unit is only 6 years old and I am so sad on how it is not holding up. It still functions okay, but cosmetically it has many scratches, the plastic knobs make the unit look cheap, and the cooktop labels are coming off. I know stainless steel can scratch so I am super careful when cleaning. I only use soap and water on a paper towel and I follow the lines of the stainless steel when cleaning. I never use abrasives or steel wool. All I can say is they don't build them to last like they use to.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, June 30, 2021
Hi there,
We're so sorry to hear about how your cooktop is getting scratched up and the labels are coming off. We do understand how displeasing that can be! If you need any assistance, we're always just a call away. Have a great day! Mike@GEA
We're so sorry to hear about how your cooktop is getting scratched up and the labels are coming off. We do understand how displeasing that can be! If you need any assistance, we're always just a call away. Have a great day! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Labels are gone!
on October 5, 2021
Posted by: Holly21
from San Diego,CA
After careful care of my stovetop the labels have washed off. I need help! Is there a marker I can use?
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, October 6, 2021
Hello,
We're sorry to hear that the labels of your stovetop have washed off and understand how much of an inconvenience that is. If you have registered your product online, you can login to your account to see your appliance information. We do not produce any kind of appliance markers. Take care. Mike@GEA
We're sorry to hear that the labels of your stovetop have washed off and understand how much of an inconvenience that is. If you have registered your product online, you can login to your account to see your appliance information. We do not produce any kind of appliance markers. Take care. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice cook top
on December 8, 2021
Posted by: Anonymous
from Texas
It looks beautiful in my kitchen. Easy to use and clean.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst cooktop
on September 22, 2022
Posted by: SrilathaP
from MI
The valve for two burners are ruined and the front right burner valve has been discontinued!!! I bought this 5 years ago and already discontinued and there are no replacement parts!!! Worst experience
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Vikki@GEA, GE_Appliances, September 23, 2022
Hi - We are truly sorry to hear about the difficulties you are having with your cooktop and apologize for your disappointment and frustration. This is not the experience we want for you. An email has been sent to you in order to gather additional information. Please respond at your earliest convenience. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com