Customer reviews from Samsung US
Samsung - 30.4 Cu. Ft. 4-Door French Door Refrigerator - Stainless Steel
Average customer rating
4.5
(104 Reviews)
Rating breakdown 104 reviews
5 Stars
75
4 Stars
16
3 Stars
5
2 Stars
4
1 Star
4
87%of customers recommend this product.
(
88 out of
101)
Customer Reviews for Samsung - 30.4 Cu. Ft. 4-Door French Door Refrigerator - Stainless Steel
Customer Rating
2
Ice Maker Issues
on November 12, 2015
Posted by: DQ82
from Kansas City, MO, USA
Expertise:Intermediate
After about 12 months, I noticed dripping water into the refrigerator compartment coming from the ice maker area. Investigating the problem I tried for about a hour to release the ice bucket and once freed, I noticed a large ice build-up. After doing some searching on the internet about this ice build-up problem, I realized I should have waited before buying this model as other people have had similar issues. I purchased this model as an upgrade of another Samsung refrigerator with which I didn't have any problems with, however I'll think twice before purchasing another Samsung appliance.
Pros: Realistic color
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Most excellent purchase!
on December 6, 2015
Posted by: chainsaw6
from Memphis, TN, USA
Expertise:Intermediate
Hardly a day goes by that we don't high-five each other after buying this refrigerator. It has so many nice features. The option on how to use the lower right side; the ice & water dispensers; the huge amount of space... this is SO much better than our old fridge!! We've had it about 2 months and even when we see the commercials for other models, we can't think of one we'd rather have. Thanks!
Pros: Bright display, tons of space, configurable section
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
4 Door Flex
on December 22, 2015
Posted by: Awesome4doorFlex
from Redlands, CA, USA
Expertise:Intermediate
Love my new fridge. Just got it today and it's beautiful. It has so much room.
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Creative Excellence
on August 20, 2013
Posted by: PcolaD
from Pensacola,FL
Expertise:Expert
It has taken me 5 years to talk my wife into replacing our 25 year-old side-by-side refrigerator. I am pleased that she waited, because we finally got the kind of quality and functional aesthetic that she expects. This refrigerator is beautiful, large, quiet, and versatile.
I have been researching refrigerators for all five years. There are two clear leaders in reliability, with Samsung being number one. The problem, up to this point, has been that she never liked the styles of refrigerator that I could find of any brand. I was attracted to the cooling design of the Samsung products, but turned off by the reviews of the reliability of the in-door ice maker that was put into the last generation of virtually all brands (the number 1 point of failure).
This refrigerator returns to the compact inside unit that had received many positive reviews for reliability and ice production. It also has dual compressors, a feature that is very hard to find in any residential model at any price point. It also has triple evaporators, to allow for the flexible control of the bottom right compartment, allowing it to be used in one of several modes.
Did I mention that the unit is large? The deliverers had to remove the doors, in order to set the unit and they did a wonderful job. It was well-packaged and protected, and arrived in flawless condition. Following the directions, it was completely ready for our food in about 4 hours and was making ice. We followed the instructions and the ice supply seems ample to our needs.
I would like to comment upon the even cooling throughout the unit and the precise temperature control. It cools magnificently and precisely. The refrigerator portion is very well laid out and presents no challenges to finding your food, or to storing a whole lot of it. The freezer(s) are also well thought out and controlled, if a bit small. -not a problem as we have a stand up freezer, as well.
We are very happy with the unit and hope to have it for many years. In this, I would like to make one recommendation. -The number one point of failure, aside from ice makers, for refrigerators is the electronics... -Not the cooling units or the fans. I have installed a whole house surge arrester in my house, and I have also put a dedicated one on this unit which is designed for this use. That is my suggestion to anyone buying this unit or another. Please remember, though, that a surge arrester is a sacrificial unit and should be changed every three years, or when it fails, or at the manufacturer's recommendation, whichever applies.
In summary, the unit is large, functions beautifully, is well-made, quiet, efficient, and can last a long time with proper care. My hat is off to the designers and engineers that produced it. We are very pleased with our purchase.
Pros: great engineering, flexible storage, commercial quality, beautiful, even cooling, powerful, dual compressors, triple evaporators, great finish
Cons: smallish freezer
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Deli Drawer
on July 22, 2013
Posted by: LoveKitchens
from Rocklin, CA
Expertise:Expert
I love this fridge and couldn't wait for it to be available for purchase. I like the fact that they've added back the egg bucket, BUT... I would have gladly given up the egg bucket for a deli drawer. There are 2 huge drawers on the bottom of the fridge; one I use for veggies and the other for fruits. I don't particularly like to have my fruits / veggies permeated w/scents/flavors from my spicy roast beef, cheeses, bolognas, etc. Due to the absence of a separate drawer for the deli items, I will have to purchase another sealed glass container for these items.
I would greatly appreciate it if Samsung offered "accessories" that could be purchased to configure the interior to the desire of the user. Hint! Hint! Offer a deli drawer that can be added!!!
Also, I really don't care for stainless steal. If that's all I can have, then I would have preferred the same textured color from the sides to be on the front. This way, it hides finger prints!!
I would greatly appreciate it if Samsung offered "accessories" that could be purchased to configure the interior to the desire of the user. Hint! Hint! Offer a deli drawer that can be added!!!
Also, I really don't care for stainless steal. If that's all I can have, then I would have preferred the same textured color from the sides to be on the front. This way, it hides finger prints!!
Pros: Bright display, Realistic color, egg bucket
Cons: no deli drawer, no textured front doors
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
great fridge
on July 21, 2013
Posted by: ryno0408
Have had it for a couple months now and im still impressed of its features
Pros: Bright display
Features
5
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Product
on July 14, 2014
Posted by: LuvSaamsung
Expertise:Expert
Solid build, excellent features, extremely happy with the purchase.
Pros: Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Sad to write this review.... We LOVED the unit....
on February 23, 2015
Posted by: SadSamGA
from Atlanta, GA, USA
Expertise:Intermediate
We just received a refund check for this refrigerator. We had it for 10 months and had to have the ice maker and main control panel replaced. 2 or 3 months later it stopped cooling. No one could repair it. Extended protection plan paid for replacement.
This refrigerator meets all our needs, and we love it. We have spent 2 weeks trying to find another one to fill our needs. Could not do it. The design of this refrigerator is PERFECT. So, we are taking a leap of faith that we did in fact get a lemon and just purchased another one with our refund check.
However, I would still not recommend this unit to anyone at this point. Hope this new unit will change our minds. We did purchase 6 years of extending protection just in case.
Pros: capcity, design, usability, kid friendly
Cons: Poor quality, performance, cooling
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
2
Written by a customer while visiting Samsung US