Customer reviews from Targus
Targus - Bluetooth 4.0 Dual-Mode Micro-USB Adapter (ACB10US1) - Black
Average customer rating
2.1
(34 Reviews)
Rating breakdown 34 reviews
5 Stars
5
4 Stars
4
3 Stars
2
2 Stars
2
1 Star
21
28%of customers recommend this product.
(
5 out of
18)
Customer Reviews for Targus - Bluetooth 4.0 Dual-Mode Micro-USB Adapter (ACB10US1) - Black
Customer Rating
1
Device won't connect...
on December 19, 2019
Posted by: Anonymous
In the 'Device Manager' it always states "Paired"...but never automatically connects. Even though it acknowledges my device is "Paired" it wont connect, even when I press connect. I always have to place my device in "Pairing" mode before it can be discovered and connected...and sometimes I have to do this multiple times before it connects. Tech support need to work on this!
Written by a customer while visiting Targus
Customer Rating
1
product doesnt work
on December 8, 2018
Posted by: Anonymous
ive tries every option to make this thing work. it "connects" to devices just fine but refuses to demonstrate the actual connection. i couldnt make any of my devises to work even tho my computer said they were connected.
Written by a customer while visiting Targus
Customer Rating
1
Sad product
on January 3, 2018
Posted by: Anonymous
Well cant say much for this product actually working because it does not. It shows up but cannot connect anything to it. Tried to see if the software could help me out with this but that failed to. Not sure if I would buy another Targus product after this one.
Written by a customer while visiting Targus
Customer Rating
1
Doesn't work with Windows 7
on November 26, 2017
Posted by: Anonymous
I purchased a Targus ACB10US1 bluetooth adapter but I can't get windows 7 to recognize the drivers. I have downloaded your drivers but it fails to install.
Written by a customer while visiting Targus
Customer Rating
3
It worked once you got the driver.
on July 19, 2024
Posted by: DrVPS
This is the current link that works. Windows 10 will not load it automatically. Thanks to other's who provided this information: https://www.targus.com/form/download_support.aspx?regionid=10&sku=ACB75AU
Written by a customer while visiting Targus
Customer Rating
1
Driver issues solved
on August 12, 2024
Posted by: MH
from Los Angeles, CA
I am sharing this review to help others avoid the extensive troubleshooting I had to go through. Unfortunately, the Targus support team seems unaware that there are two versions of the Targus ACB10US1, and my attempts to contact them have gone unanswered. It appears they do not maintain a revision history or track engineering changes, which could have prevented the confusion surrounding this product.
Here’s what I discovered: The SKU# ACB10US1-72BL with Model# ACB75B uses a Realtek chipset. I was able to locate the block diagram for the ACB75B online, confirming that this version includes the RTL8761BUV, a Realtek Bluetooth 5.0 dual-mode controller chip. This finding aligns with my testing results for the ACB75B.
On the other hand, the older version, SKU# ACB10US1-71BL with Model# ACB75A, uses a Broadcom chipset.
The drivers available on the Targus product page are designed for the Broadcom chipset. Therefore, if you have the Realtek version, these drivers will not work, and you will need to obtain the correct Realtek drivers from a third-party source.
Adding to the frustration, Targus support was only able to provide general troubleshooting advice that was not related to the main issue—the change in chipset. This is a significant oversight because the change in chipset also necessitates a complete change in drivers, which was not addressed by their support team.
No, I would not recommend this to a friend.
Written by a customer while visiting Targus
Customer Rating
4
MUST DOWNLOAD CORRECT DRIVER
on March 22, 2021
Posted by: Red
from NC
Great device but wrong driver provided in pkg and link provided. Download THIS DRIVER:
https://www.targus.com/form/download_support.aspx?regionid=10&sku=ACB75AU
It works like a charm.
https://www.targus.com/form/download_support.aspx?regionid=10&sku=ACB75AU
It works like a charm.
Response from TargusBy Targus Support, Targus Support, July 19, 2022
I am sorry to hear that you are having difficulties with our Bluetooth adapter. For Windows 10 and 11 a driver should download automatically. However, in the case when this does not happen we do have additional steps we can try that will get it working with most computers running Windows 10 or 11. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. You can also find more installation instructions at https://targus.custhelp.com/app/answers/detail/a_id/902/kw/acb10us/related/1
Written by a customer while visiting Targus
Customer Rating
3
i had a hard time finding DRIVER THIS HELPED!!!!!!
on December 9, 2020
Posted by: EROCK
from usa
the link in the manual was old and didnt work i found this after a few hours a it worked!!!! https://www.targus.com/form/download_support.aspx?regionid=10&sku=ACB75AU
I would recommend this to a friend!
Response from TargusBy Targus Support, Targus Support, July 19, 2022
I am sorry to hear that you are having difficulties with our Bluetooth adapter. For Windows 10 and 11 a driver should download automatically. However, in the case when this does not happen we do have additional steps we can try that will get it working with most computers running Windows 10 or 11. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. You can also find more installation instructions at https://targus.custhelp.com/app/answers/detail/a_id/902/kw/acb10us/related/1
Written by a customer while visiting Targus