Customer reviews from Targus
Targus - Bluetooth 4.0 Dual-Mode Micro-USB Adapter (ACB10US1) - Black
Average customer rating
2.1
(34 Reviews)
Rating breakdown 34 reviews
5 Stars
5
4 Stars
4
3 Stars
2
2 Stars
2
1 Star
21
28%of customers recommend this product.
(
5 out of
18)
Customer Reviews for Targus - Bluetooth 4.0 Dual-Mode Micro-USB Adapter (ACB10US1) - Black
Customer Rating
4
It really does work great, but...
on August 22, 2021
Posted by: Thankful
from From NY
I was ready to blow a fuse; I thought I bought another piece of junk. I could not even install the software. THANK YOU to the users that posted the correct link:
https://www.targus.com/form/download_support.aspx?regionid=10&
sku=ACB75AU
If I had left a question here for the obviously outsourced Support Puppies, their response would have been:
"Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you."
TO TARGUS: If you're going to paste the same answer to all issues, why even have this section? The requirements for a TECH SUPPORT Rep shoule be more than simply having a pulse. How can you provide the incorrect driver on both the CD AND in the instructions, and not post a correction.
Thank you again to the two users that posted the correct link. TARGUS: You lost a Customer...
https://www.targus.com/form/download_support.aspx?regionid=10&
sku=ACB75AU
If I had left a question here for the obviously outsourced Support Puppies, their response would have been:
"Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you."
TO TARGUS: If you're going to paste the same answer to all issues, why even have this section? The requirements for a TECH SUPPORT Rep shoule be more than simply having a pulse. How can you provide the incorrect driver on both the CD AND in the instructions, and not post a correction.
Thank you again to the two users that posted the correct link. TARGUS: You lost a Customer...
No, I would not recommend this to a friend.
Response from TargusBy Targus Support, Targus Support, July 19, 2022
I am sorry to hear that you are having difficulties with our Bluetooth adapter. For Windows 10 and 11 a driver should download automatically. However, in the case when this does not happen we do have additional steps we can try that will get it working with most computers running Windows 10 or 11. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. You can also find more installation instructions at https://targus.custhelp.com/app/answers/detail/a_id/902/kw/acb10us/related/1
Written by a customer while visiting Targus
Customer Rating
1
Don't buy for Windows 7
on September 6, 2017
Posted by: Anonymous
If you are looking for a plug it in and forget it for a Windows 7 computer - this ain't it. Works one time. Installed driver, plugged in adapter, paired headphones, great. Shutdown system. Went to work, turned on laptop, would not re-connect to the headphones. Uninstalled driver, re-installed driver, plugged in adapter, paired headphones, great. Shutdown system, went home, turned on laptop, would not re-connect. So it is a waste of my money and time. It is not worth trying to call support. It needs to simply work. I don't have time to fuss with patches, work-arounds, hold time on support calls, etc. Apparently, Broadcom made the chip and wrote the driver for Targus.
Written by a customer while visiting Targus
Customer Rating
1
Sucks. Wont recognize device.
on November 4, 2020
Posted by: Roberts
I have bough two of these and followed the directions. Specifically "do not connect the adapter to your computer until the software drivers are installed." this should be so easy to do. What a terrible product. Thought the first was faulty. Now ive wasted my money and they have profited off a non working product. The install of the bluetooth adapter will not recognize the micro usb adapter. Trash company.
No, I would not recommend this to a friend.
Response from TargusBy Targus Support, Targus Support, July 19, 2022
I am sorry to hear that you are having difficulties with our Bluetooth adapter. For Windows 10 and 11 a driver should download automatically. However, in the case when this does not happen we do have additional steps we can try that will get it working with most computers running Windows 10 or 11. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. You can also find more installation instructions at https://targus.custhelp.com/app/answers/detail/a_id/902/kw/acb10us/related/1
Written by a customer while visiting Targus
Customer Rating
4
Found the Driver!!!
on November 28, 2010
Posted by: Mike
Here is the DRIVER guys!!!
http://www.targus.com/us/product_details.aspx?sku=acb10us
I would recommend this to a friend!
Written by a customer while visiting Targus
Customer Rating
1
worked for a week! Hasn't worked since!!!!
on June 28, 2020
Posted by: anthony
install takes forever and dongle is unable to find devices!!!!
This thing is very frustrating!!!!
Response from TargusBy Targus Support, Targus Support, July 19, 2022
I am sorry to hear that you are having difficulties with our Bluetooth adapter and the installation. For Windows 10 and 11 a driver should download automatically. However, in the case when this does not happen we do have additional steps we can try that will get it working with most computers running Windows 10 or 11. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. You can also find more installation instructions at https://targus.custhelp.com/app/answers/detail/a_id/902/kw/acb10us/related/1
Written by a customer while visiting Targus
Customer Rating
1
Failed to install
on December 30, 2020
Posted by: Rick
from Houston, Texas
I have not been able to get driver to install properly. Installation failed.
No, I would not recommend this to a friend.
Response from TargusBy Targus Support, Targus Support, July 19, 2022
I am sorry to hear that you are having difficulties with our Bluetooth adapter. For Windows 10 and 11 a driver should download automatically. However, in the case when this does not happen we do have additional steps we can try that will get it working with most computers running Windows 10 or 11. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. You can also find more installation instructions at https://targus.custhelp.com/app/answers/detail/a_id/902/kw/acb10us/related/1
Written by a customer while visiting Targus
Customer Rating
1
Horrific Experience. A total waste of money and time.
on October 23, 2017
Posted by: Anonymous
Drivers won't install. No way to get this to work. A total cluster.
Written by a customer while visiting Targus
Customer Rating
1
Not working with WINDOW 11
on January 21, 2022
Posted by: Tony
from Québec
this product is not good. I buy this at 40 box for nothing. I try the install the lastest driver (window 10) because window 11 is not available yet, and still nothing working.
buy anything else but not this.
buy anything else but not this.
Response from TargusBy Targus Support, July 19, 2022
Tony, our apologies that you have not been able to get this adapter to work. Our customer service agents would be happy to assist you with this. Please give them a call at 888-482-7487 Monday thru Friday 10 AM EST to 7 PM EST.
Written by a customer while visiting Targus