Customer reviews from startech.com
StarTech.com - External Video Adapter - Black
Average customer rating
3.5
(15 Reviews)
Rating breakdown 15 reviews
5 Stars
5
4 Stars
4
3 Stars
1
2 Stars
3
1 Star
2
Customer Reviews for StarTech.com - External Video Adapter - Black
Customer Rating
4
Super easy install, works fine
on February 19, 2014
Posted by: dmad
Got this for a client who wanted a 3rd monitor on his laptop for sticking outlook on. It's a USB monitor adapter so you can't expect to do anything fancy.. works fine. The install took about 2 minutes and worked properly right away.
Written by a customer while visiting startech.com
Customer Rating
1
Mac NOT supported
on January 23, 2014
Posted by: youngberg
Why this company would make only some of their products available for Mac and then some not is beyond me.
Response from startech.comBy David S., Customer Support, February 19, 2014
Thanks for your feedback. Since not all of our products are currently compatible with the Mac OS, we recommend checking the Technical Specifications section on each product page under OS Compatibility, or contacting our Tech Support team.
If you're still looking for a USB to DVI adapter that's compatible with Mac OS, you might want to check out a similar product - our USB2DVIPRO2 (www.startech.com/USB2DVIPRO2) as an alternative.
If you're still looking for a USB to DVI adapter that's compatible with Mac OS, you might want to check out a similar product - our USB2DVIPRO2 (www.startech.com/USB2DVIPRO2) as an alternative.
Written by a customer while visiting startech.com
Customer Rating
5
Never had a single problem with it.
on October 12, 2015
Posted by: thezuur
I use this device at work, connected to a docking station that shares 4 users. None of us have any problems. Very happy with it.
Written by a customer while visiting startech.com
Customer Rating
4
Pretty Satisfied!
on January 6, 2017
Posted by: Diggy
I'm pretty satisfied with the adapter, but I do want to note that I received the adapter as a free sample. I think it's pretty self explanatory to set up, but the length of the adapter could be longer. For the most part, the adapter served its purpose, but there were a few times where I experienced display issues!
Response from startech.comBy Barry, Customer Support, January 9, 2017
Hello,
Thanks for reviewing our USB2DVIE3 display adapter.
We have several very helpful FAQs on our site that may assist in correcting the "display issues" you encountered while using this adapter.
You can also speak with our technical advisors directly. They would be happy to help.
Thank you
Thanks for reviewing our USB2DVIE3 display adapter.
We have several very helpful FAQs on our site that may assist in correcting the "display issues" you encountered while using this adapter.
You can also speak with our technical advisors directly. They would be happy to help.
Thank you
Written by a customer while visiting startech.com
Customer Rating
2
Worked gerat for windows but not Ubuntu
on July 21, 2017
Posted by: svantej
Worked out of the box form Windows. Really great!
When booting into Ubuntu though it does not respond and I can't find any drivers available.
When booting into Ubuntu though it does not respond and I can't find any drivers available.
Response from startech.comBy Brian, Customer Support, July 31, 2017
Thanks for sharing your review of our USB2DVIE3.
We're sorry for any confusion, we list the supported operating systems on our Technical Specifications. This model is designed for Windows only.
Our USB32DVIPRO is supported in Ubuntu 14.04, and 16.04. If using one of those Linux distributions.
Thank you.
We're sorry for any confusion, we list the supported operating systems on our Technical Specifications. This model is designed for Windows only.
Our USB32DVIPRO is supported in Ubuntu 14.04, and 16.04. If using one of those Linux distributions.
Thank you.
Written by a customer while visiting startech.com
Customer Rating
4
Display works, but mouse disappears
on January 31, 2019
Posted by: CWAHTECH
Just installed 2 USB2DVIE3 adapters on a HP laptop. Looked good at first - set the proper transition from monitor to monitor for the 3 displays monitor -laptop - monitor. Mouse arrow suddenly disappears on the side monitors. Reappears when the usb adapter is disconnected and reconnected, but after a couple mouse transitions the arrow disappears (right click's work, but no arrow) on the two monitors on the Startech adapters.
Response from startech.comBy Brian, Customer Support, February 1, 2019
Thanks for sharing this feedback with us. We suspect this may just be a display arrangement or driver issue. We would be happy to look into this problem with you. Please feel free to live chat or call us so we can look into this. We've also emailed you directly about this situation. We hope to hear from you soon!
Written by a customer while visiting startech.com
Customer Rating
2
Crashes often
on January 7, 2020
Posted by: Andreas
I have used it for years altough it crashes abit to often. Windows 10.
Response from startech.comBy Matt, Customer Support, January 31, 2020
Thank you for sharing your review of our USB2DVIE3, Andreas. We're glad to hear that you've been able to use it for long but it should not be crashing in Windows 10 and we'd like to help fix this for you. Often, uninstalling and reinstalling the drivers for the adapter can solve problems like this, but if you find that this doesn't work, or you require any assistance, please do not hesitate to contact us at www.startech.com/support. Our Technical Advisors are available 24 hours a day, 5 days a week to provide support.
Written by a customer while visiting startech.com