Customer reviews from startech.com
StarTech.com - External Video Adapter - Black
Average customer rating
3.5
(15 Reviews)
Rating breakdown 15 reviews
5 Stars
5
4 Stars
4
3 Stars
1
2 Stars
3
1 Star
2
Customer Reviews for StarTech.com - External Video Adapter - Black
Customer Rating
5
on December 6, 2016
Posted by: Abby B
I received this adapter for free in exchange for my honest opinion, and it was just what I have been looking for. At work, we use up to 3 monitors at a time and with just a laptop at home, I could never really take advantage of our work-from-home option, as switching back and forth between windows is next to impossible for our projects. After receiving this adapter though, I can happily say that my work week is much less stressful now that I have the freedom to work from my home computer. It was very easy to install the drivers and I have not had any issues thus far with performance. It brought up a perfect 2048x1800 display on my second monitor and has remained stable and reliable.
Written by a customer while visiting startech.com
Customer Rating
5
Saves using a graphics card
on December 19, 2014
Posted by: jackallcodemanager
Super little device to cheaply give you a 2nd screen, newer PC's might have display ports, but until then this is great.
Very occasionally a browser window from one screen may jump to the other on my w7 machine.
I'm not sure what clicking the "fixed position" mode does on the software that came with it.
I will buy more for other PC's & laptops.
Very occasionally a browser window from one screen may jump to the other on my w7 machine.
I'm not sure what clicking the "fixed position" mode does on the software that came with it.
I will buy more for other PC's & laptops.
Written by a customer while visiting startech.com
Customer Rating
4
Easy to use
on December 7, 2016
Posted by: carol13
I was pleased with the adapter`s performance. I should mention that I received a free sample of this item to review. Installation was simple and the 2nd monitor worked fine. The USB connection was an easy way to add a 2nd monitor, however this did mean I had one less USB port to use for other things. I also wish the USB cord was slightly longer to allow more options where to place my computer and monitor.
Overall I was happy with this adapter, but wish it was also compatible with Mac.
Written by a customer while visiting startech.com
Customer Rating
3
it's Ok
on August 5, 2019
Posted by: MichaelP
I was not expecting blazing speed, but this is painfully slow. This is for a third display, and I can drag a window from this one across the middle to the far one, and it is still visible on this display.
I also have the problem with the pointer disappearing when you leave the display and come back. It has to hover over some responsive control before the pointer appears.
I also have the problem with the pointer disappearing when you leave the display and come back. It has to hover over some responsive control before the pointer appears.
Response from startech.comBy Matt, Customer Support, August 8, 2019
We're sorry to hear about the difficulties you're experiencing with our USB2DVIE3. These issues can often be solved by disabling Hardware Acceleration on your computer as well as ensuring that you're using the latest drivers for the adapter from our website, and the latest drivers for your computer from the PC manufacturer's website. If you require any assistance, please feel free to contact us at www.startech.com/support where our Technical Advisors are available 24 hours a day, 5 days a week.
Written by a customer while visiting startech.com
Customer Rating
2
Works but really slow
on July 2, 2020
Posted by: Ashtheboywonder
I've tried this on various set ups, but unfortunately it is VERY slow. You couldn't watch a video on it for example.
It is really only useful if you want an additional monitor that will be used for very static/non-moving information on the screen.
So if you only need it for something that doesn't move on your screen, then this is fine - for example, you might need an additional screen to always show your emails or to type word documents.
If you want to do anything that involves moving anything around on the screen (like a graphic designer or stock traders moving graphs for example) or involves anything moving on the screen (like a video for example) then do NOT get this, it's really low quality.
If you want to do anything that involves moving anything around on the screen (like a graphic designer or stock traders moving graphs for example) or involves anything moving on the screen (like a video for example) then do NOT get this, it's really low quality.
Written by a customer while visiting startech.com
Customer Rating
1
Don't bother just get a new video card
on March 17, 2015
Posted by: brian
Bought a few of these for a client that had a mix of workstation and form factors. Thought it would be a easy solution to get dual monitors on all their workstations. The performance of this device is not very good. Users are just coping and pasting text from a word doc to email not like they are trying to game with them. Tech support recommends disabling Aero and all the eye candy features to get it to work somewhat better. I personally wouldn't use it so it's hard for me to sell it to my clients. #shouldofjustgotnewvideocards
Written by a customer while visiting startech.com
Customer Rating
5
Got the job done
on January 10, 2017
Posted by: Melanie h
This product worked great to set up a second monitor at home for my work from home job. I was please that it was easy to set up and a quality product. At one time the screen froze but I unplugged and re plugged in and the problem solved quickly. I was sent this item for free in exchange for an honest opinion. Hands down a breeze to connect and makes my job much easier.
Written by a customer while visiting startech.com
Customer Rating
5
Seamless!
on June 20, 2021
Posted by: Timmaaayyyy
Downloaded drivers then connected hardware and it immediately worked on both my PC's. Nice work Star Tech!
Written by a customer while visiting startech.com