Customer reviews from Samsung US
Samsung - 55" Class (54-5/8" Diag.) - LED - 1080p - Smart - 3D - HDTV
Average customer rating
4.5
(109 Reviews)
Rating breakdown 109 reviews
5 Stars
75
4 Stars
23
3 Stars
2
2 Stars
5
1 Star
4
88%of customers recommend this product.
(
95 out of
108)
Customer Reviews for Samsung - 55" Class (54-5/8" Diag.) - LED - 1080p - Smart - 3D - HDTV
Customer Rating
4
Worth Buying and Simply Amazing
on May 3, 2015
Posted by: GreatTvLook7
from Baltimore, MD, USA
Expertise:Intermediate
It is good TV with great inbuilt amazing features .
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Pixel problems
on May 8, 2015
Posted by: Anonymous
from Daytona Beach, FL, USA
Expertise:Intermediate
In second year of regular use the pixels are damaged so that screen is half color and half black and white
Pros: Lightweight
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Good smart TV but it was a little overpriced at the time.
on May 13, 2015
Posted by: Mike7970
from New York, NY, USA
Expertise:Intermediate
Good smart TV. Great picture quality. Great sound quality! Had a few problems with the apps on the TV crashing and freezing but after speaking with Samsung customer service they were able to instruct me on how to fix this problem and so far so good. My only complaint is I think I overpaid for this TV at the time but that was my fault. Should have done more research at the time. Other than that no complaints.
Pros: Built-in speakers, Bright display, Realistic color, great picture quality, great sound quality
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
great futures and excellent picture quality.
on October 6, 2015
Posted by: kalp21
from new Jersey
Expertise:Intermediate
I have this TV for one year as I am over all happy.
Stylist, again excellent picture, 240 motion ration really helps enhances the video results.
Speakers also delivers power full sound. Enough hdmi ports, However, lately when I am watching video online TV just stops responding. My Internet speed is enough 25mbps, because I am getting buffering TV just freezes. At this time I can't change volume or even power off. I press power off button and it powers off after 30 or 45 minutes later. I am thinking it must be a software issues. I am planning to contact customer support soon. Just never got time.
Stylist, again excellent picture, 240 motion ration really helps enhances the video results.
Speakers also delivers power full sound. Enough hdmi ports, However, lately when I am watching video online TV just stops responding. My Internet speed is enough 25mbps, because I am getting buffering TV just freezes. At this time I can't change volume or even power off. I press power off button and it powers off after 30 or 45 minutes later. I am thinking it must be a software issues. I am planning to contact customer support soon. Just never got time.
Pros: Realistic color, Bright display, Lightweight
Cons: Did not meet expectations, online videos not working as expected
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Huge Disappointment
on October 9, 2015
Posted by: Williehereintexas
from Texas, USA
Expertise:Expert
I have been a fan of Samsung products for years and was my number one choice when I started shopping for a larger LED tv. I spent several weeks comparing pictures and features against price, always using Samsung as the standard. I bought the tv in March of this year. When I use it as a simple monitor for my cable account, it is does well and the picture is sharp. If I try to use any of the web based "features" the set becomes a frustrating bubbling piece useless electrons. Even doing something a simple as accessing Netflix results in the connection timing continuously timing out and ultimately locking up the tv to the point that I have unplug the set from the wall. (Incredible that there is no hardware power button on set). Any other web based "feature" simply have an usable slow response that results in a lock up shortly after the app opens. FYI, I have the the same response using wireless or wired connection and I have a fast and stable internet connection. Obviously the processor and memory used by Samsung is totally inadequate for this set. Stay away!
Pros: Realistic color, Bright display
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US