Customer reviews from Dymo.com
Dymo - LabelManager Thermal Transfer Printer - Monochrome - Desktop - Label Print
Average customer rating
2.2
(112 Reviews)
Rating breakdown 112 reviews
5 Stars
17
4 Stars
11
3 Stars
8
2 Stars
19
1 Star
57
28%of customers recommend this product.
(
26 out of
94)
Customer Reviews for Dymo - LabelManager Thermal Transfer Printer - Monochrome - Desktop - Label Print
Customer Rating
2
Déçu par DYMO
on December 29, 2022
Posted by: Jean59550
from ROBERSART
Bonjour, Il y a trois ans, pour un usage particulier, j'ai acheté cette étiqueteuse "Label Manager" "Plug N Play". Cette étiqueteuse n'a même pas consommé un ruban. d'ou vous conclurez de sa très faible utilisation. Ces derniers jours, je l'ai sorti du tiroir pour l'utiliser, affichage du classique message (que beaucoup d'utilisateurs ont lu sur leur écran d'ordinateur ) "Ne peut imprimer batterie trop faible". Électronicien de formation, j'ai pris sa tension à ses bornes : 0 Volt donc batterie irrécupérable ! je regarde pour le remplacement de cette batterie Aie ! le prix ........ Cette étiqueteuse va partir au bac à déchet. Dommage ! en conclusion, je suis fortement déçue par la marque Dymo
No, I would not recommend this to a friend.
Response from Dymo.comBy Cynthia, Dymo, December 29, 2022
Salut John.
Nous sommes désolés que notre produit n'ait pas répondu à vos attentes. Nous attendons le meilleur de nos produits et il semble, à cette occasion, que nous vous ayons laissé tomber. Veuillez comparer les prix avec nos différents détaillants car ils sont différents d'un détaillant à l'autre.
Si vous rencontrez toujours des problèmes (si vous avez d'autres questions ou commentaires), veuillez nous contacter via notre site Web ou via LiveChat. Nous sommes disponibles du lundi au vendredi. 9h00 - 17h00 Heure de l'Est.
Merci!
Service client DYMO®
Nous sommes désolés que notre produit n'ait pas répondu à vos attentes. Nous attendons le meilleur de nos produits et il semble, à cette occasion, que nous vous ayons laissé tomber. Veuillez comparer les prix avec nos différents détaillants car ils sont différents d'un détaillant à l'autre.
Si vous rencontrez toujours des problèmes (si vous avez d'autres questions ou commentaires), veuillez nous contacter via notre site Web ou via LiveChat. Nous sommes disponibles du lundi au vendredi. 9h00 - 17h00 Heure de l'Est.
Merci!
Service client DYMO®
Written by a customer while visiting Dymo.com
Customer Rating
4
Use a 9V alkaline battery
on July 25, 2023
Posted by: bkew345
The rechargeable battery does die too quickly.
I have successfully used a 9V alkaline battery for years. Just drop in and use something as a spacer to hold the battery in place.
Written by a customer while visiting Dymo.com
Customer Rating
4
My Go to Label Maker
on December 16, 2023
Posted by: tracy5963
from Myrtle beach,SC
I have had My Label maker for about 1 and a half years. it has been my go to label maker as I have had many of them from small handheld to typewriter like macines. they all were difficult for me to use as tI had to jump around on the keyboard and never really got to use to create . the machines were capable of so much more . I kist did not have the time to learn all that . This label maker goes right to work out of the box . I was able to create exactly what I wanted very quickly. I have now switched from an Imac to a Mac mini M@ and now there is no software for it . So I am looking for a way to make this work.
Written by a customer while visiting Dymo.com
Customer Rating
1
Battery issues!
on February 1, 2024
Posted by: KimS
from Australia
Don't waste your money! I have replaced battery in this once and needs replacing again!
I love the ease of use when you can get it to work!
I love the ease of use when you can get it to work!
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO NA, February 6, 2024
Hi. Thank you for contacting us.
We sincerely apologize for the inconvenience caused. Thank you for sharing your feedback with us, and please be aware that this information will be forwarded to the appropriate department for further review.
We will be happy to assist you if you could please reach out to us directly.
Please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused. Thank you for sharing your feedback with us, and please be aware that this information will be forwarded to the appropriate department for further review.
We will be happy to assist you if you could please reach out to us directly.
Please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
2
bad battery!
on February 11, 2024
Posted by: dasmed
the battery will fail very quickly. I have had two both failed quickly
Response from Dymo.comBy DYMO NA, February 13, 2024
Hello. Thank you for contacting us and sharing your feedback with us.
We sincerely apologize for the inconvenience caused. Our goal is to provide our consumers with the best product and it seems in this case, we have let you down, and for that, we apologize dearly. Please be aware that this information will be forwarded to the appropriate department for further review.
Please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused. Our goal is to provide our consumers with the best product and it seems in this case, we have let you down, and for that, we apologize dearly. Please be aware that this information will be forwarded to the appropriate department for further review.
Please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Battery died, again.
on April 26, 2024
Posted by: Ananoymous
I had one of these, which I used attached to my computer. For unknown reasons the battery died, at which point it refused to print altogether. This was really frustrating, as I never use the battery: it is connected to my computer full time.
I bought a new one, which quickly developed a "stripe": one of the printing heads apparently failed, so there's always a white stripe across everything I print. Now, the battery on this one has died as well.
Crappy quality, I suggest you consider a product from another vendor.
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO NA, April 29, 2024
Hello.
Thank you for contacting us and sharing your feedback.
We sincerely apologize for the inconvenience caused by our product. We expect the best from our products and it seems, on this occasion, we have let you down.
To resolve the issue you are experiencing with the battery please visit DYMO.com > Support> DYMO help center > LabelManager > How to solve the 'low battery' error on my LabelManager PnP.
Regarding the Print quality, we recommend cleaning the print head of the printer. To perform this steps, please visit DYMO.com > Support> DYMO help center > LabelManager > How to clean my LabelManager.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for contacting us and sharing your feedback.
We sincerely apologize for the inconvenience caused by our product. We expect the best from our products and it seems, on this occasion, we have let you down.
To resolve the issue you are experiencing with the battery please visit DYMO.com > Support> DYMO help center > LabelManager > How to solve the 'low battery' error on my LabelManager PnP.
Regarding the Print quality, we recommend cleaning the print head of the printer. To perform this steps, please visit DYMO.com > Support> DYMO help center > LabelManager > How to clean my LabelManager.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
5
A workhorse label maker.
on August 17, 2024
Posted by: Jim42
I have had two of these Plug-n-Play label makers for many years (in excess of 10 years) and have never had a problem with either of them. Recently, though, I got a message that the battery was low on power and I couldn't print. Reviewing the reviews/comments it was suggested that I try another battery charger (not the USB port on my computer. I used by cellphone charger and used the cord from my labelmaker to plug into that. Appears to be working, and I am now able to print my labels as before. A lot of reviews are bashing the product, and I feel these are unjustified. The printer is simple to use and has met my needs. This is the first and only time I have had any problems with it and it was a simple fix.
I would recommend this to a friend!
Written by a customer while visiting Dymo.com
Customer Rating
4
Read if you have battery issues
on October 29, 2021
Posted by: GaTech
from Atlanta
Just writing this review to clear the air: if your rechargable battery ran out, it's most likely because the USB plug you use doesn't have enough power to charge it. Simply plug the USB cable to a cell phone charger or other port that has enough power. Once charging, the status light flashes 3 times on, then pauses and repeats.
I would recommend this to a friend!
Written by a customer while visiting Dymo.com